facebook tracking Broadlawns Medical Center, Des Moines, IA: ER Visit 3h 24m

Broadlawns Medical Center, Des Moines, IA

1801 Hickman Rd, Des Moines, IA 50314Polk County

Acute care hospital 113 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Broadlawns Medical Center is a public acute care hospital in Des Moines, Iowa, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 24 min in its emergency department, 1 hr 16 min longer than the average across Iowa hospitals (2 hr 8 min). Medicare rates it 3 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey. Broadlawns Medical Center is in network for at least one 2027 Marketplace plan from 3 insurers in Iowa, according to the insurers' network files loaded November 4, 2026.

Visiting Broadlawns Medical Center

Address 1801 Hickman Rd
Des Moines, IA 50314
County: Polk
Directions Apple Maps Call (515) 282-2200
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 24 min (average across IA hospitals: 2 hr 8 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Broadlawns Medical Center (opens the hospital's site)

Quick answers about Broadlawns Medical Center

How long is the ER wait at Broadlawns Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 24 min in the Broadlawns Medical Center emergency room (the average across Iowa hospitals is 2 hr 8 min). 9% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (515) 282-2200. In an emergency, call 911.

What is the phone number for Broadlawns Medical Center?

The main phone number for Broadlawns Medical Center is (515) 282-2200, from Medicare's hospital records.

Call (515) 282-2200
What is the address of Broadlawns Medical Center?

Broadlawns Medical Center is at 1801 Hickman Rd, Des Moines, IA 50314.

Directions (opens Google Maps)
Does Broadlawns Medical Center have an emergency room?

Yes. Broadlawns Medical Center has an emergency department, according to Medicare data.

What is Broadlawns Medical Center's Medicare star rating?

Broadlawns Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Broadlawns Medical Center spend a median of 3 hours 24 minutes there. That is 1 hour 16 minutes longer than the average across Iowa hospitals (2 hours 8 minutes).

CMS rating ★★★★★ 3/5
Left before seen 9%
ER volume medium
Type Acute Care
Ownership Government
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Broadlawns Medical Center. For a medical emergency, call 911.

Compare ER waits across Iowa · How Iowa hospitals rank on star ratings · Other birthing-friendly hospitals in Iowa · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 263 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Broadlawns Medical Center a 3-star patient experience rating out of 5. 77% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 77% U.S. 71% · IA 76%
Rated 9 or 10 of 10 75% U.S. 72% · IA 78%
Survey response rate 14% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
78% always · 6% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
81% always · 6% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
60% always · 18% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
87% yes · 13% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
70% always · 7% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
63% always · 8% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
75% 9 or 10 · 8% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
77% definitely yes · 5% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 4 hospital-acquired infections CMS could compare, Broadlawns Medical Center was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 1 infections vs 1.1 predicted · ratio 0.90
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 3 infections vs 1.9 predicted · ratio 1.62
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 1 infections vs 1.4 predicted · ratio 0.74
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 2 infections vs 10.3 predicted · ratio 0.20

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.18

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 5.7% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 9 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 1.2 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.31 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.31 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.67 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 9.13 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.94 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 5.2 5.27 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.05 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Broadlawns Medical Center accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 160101). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Iowa that list this hospital

Marketplace insurers whose 2027 plan networks in Iowa list Broadlawns Medical Center, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Oscar 27 of 27 plans – Preferred
Ambetter 17 of 17 plans – Preferred
Wellmark Blue Cross Blue Shield 10 of 10 plans WELLMARK-BLUE-HMO-NETWORK, WELLMARK-BLUE-HMO-UNITYPOINT-HEALTH-NETWORK Wellmark-Blue-Hmo-Network

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Iowa

Plans that include this hospital: Wellmark Bronze HDHP HMO HSA Qualified, Wellmark Bronze Traditional HMO, Wellmark Gold Traditional HMO, Wellmark Silver Traditional HMO, Wellmark Standard Bronze HMO, Wellmark Standard Gold HMO Compare plans

Adults in Iowa qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Iowa Medicaid plans it takes.

Is Broadlawns Medical Center in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Broadlawns Medical Center accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Broadlawns Medical Center is in network for 3 Marketplace insurers in Iowa: Oscar (27 of 27 plans), Ambetter (17 of 17 plans) and Wellmark Blue Cross Blue Shield (10 of 10 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Broadlawns Medical Center take Medicare?

Broadlawns Medical Center is a Medicare-certified hospital (CMS Certification Number 160101), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Broadlawns Medical Center accept Oscar?

Broadlawns Medical Center is in network for 27 of 27 plans that Oscar sells on the Iowa Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Broadlawns Medical Center accept Ambetter?

Broadlawns Medical Center is in network for 17 of 17 plans that Ambetter sells on the Iowa Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Broadlawns Medical Center accept Wellmark Blue Cross Blue Shield?

Broadlawns Medical Center is in network for 10 of 10 plans that Wellmark Blue Cross Blue Shield sells on the Iowa Marketplace in 2027, according to Wellmark Blue Cross Blue Shield's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, Broadlawns Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 22.2% 21.3% Not compared
Pneumonia 16.6% 17.3% Not compared
COPD (chronic lung disease) 19% 20% Not compared

Return trips after a stay or procedure

Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.2 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 11.1 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.5 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 0.90 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Broadlawns Medical Center's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 94 patients. 63% 65%
Septic shock: full treatment within 3 hoursHigher is better. 36 patients. 72% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 397 patients. 204 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 62 patients. 302 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 32 patients. 540 min 287 min
Patients who left the ER before being seenLower is better. 25,667 patients. 9% 2%
Health care workers vaccinated against fluHigher is better. 2,332 patients. 96% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 587 patients. 12% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 234 patients. 98% 93%
Blood clot prevention givenHigher is better. 764 patients. 100% 90%*
Blood clot prevention given in intensive careHigher is better. 323 patients. 100% 97%*
Stroke: clot prevention started by day 2Higher is better. 28 patients. 96% 94%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
34 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.98
2% less than the national median per hospital stay (about $26,868 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications–
Patient experiencePatient survey results48
SafetyHospital-acquired infections44
Efficiency and costMedicare spending per patient10

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Broadlawns Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Broadlawns Medical Center

132 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 132 clinicians

Find doctors in Des Moines

Medicare-enrolled specialists with a practice in Des Moines, with addresses, phone numbers and the hospitals they work with.

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Prices at Broadlawns Medical Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Broadlawns Medical Center lists them here:

From the hospital's price transparency file (www.broadlawns.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Broadlawns Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Iowa.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
PsychosesDRG 885 59 $54,785 $23,926 +111%
Alcohol, drug abuse or dependence without rehabilitation therapy without major complicationsDRG 897 22 $35,681 $15,567 +92%
Pulmonary edema and respiratory failureDRG 189 11 $29,298 $15,926 +57%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 129 $12,636 $2,306
Level 2 Urology and Related ServicesAPC 5372 118 $965 $586
Level 1 Intraocular ProceduresAPC 5491 91 $7,220 $1,965
Level 5 Urology and Related ServicesAPC 5375 71 $16,562 $4,413
Level 4 Urology and Related ServicesAPC 5374 70 $12,910 $2,992

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
113
Reported to Medicare, FY2025
Employees
1,397
Full-time equivalent
Discharges
4,085
Inpatient stays a year
Patient revenue
$249.3 million
Net of discounts
Operating margin
-18.0%
On patient care
Charity care
$5.5 million
1.9% of expenses
Bad debt
$16.3 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Iowa hospital finances.

Who owns Broadlawns Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Broadlawns Medical Center, a non-profit organization.

Broadlawns Medical Center Operational or managerial control · since 2007 Non-profit

256 doctors and other clinicians list Broadlawns Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Broadlawns Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Mental health: Parts of Polk are federally designated health professional shortage areas (2 designations). Highest shortage score 17.

Dental: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 9.

Nurse pay: registered nurses in Iowa earn a median $78,630 a year. Healthcare salaries in Iowa.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Iowa shortage areas

Healthcare pay in Iowa

Registered nurses across Iowa (all employers) earned a median of $78,630 a year (BLS, May 2025).Registered Nurse (RN) salary in IowaNurse Practitioner salary in IowaRespiratory Therapist salary in IowaHealthcare salaries in Iowa

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Cite this data

Writing about Broadlawns Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/iowa/des-moines/broadlawns-medical-center/1801-hickman-rd/

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