CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Samuel Mahelona Memorial Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
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- 91mi Kahuku Medical Center Kahuku, HI · Emergency room · median ER visit 1 hr 19 min Call Kahuku Medical Center Directions to Kahuku Medical Center (Google Maps) Details for Kahuku Medical Center
Quick answers about Samuel Mahelona Memorial Hospital
How long is the ER wait at Samuel Mahelona Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 1 min in the Samuel Mahelona Memorial Hospital emergency room (the average across Hawaii hospitals is 2 hr). 0% of ER patients left before being seen. For tonight's wait, call (808) 822-4961. In an emergency, call 911.
What is the phone number for Samuel Mahelona Memorial Hospital?
The main phone number for Samuel Mahelona Memorial Hospital is (808) 822-4961, from Medicare's hospital records.
Call (808) 822-4961What is the address of Samuel Mahelona Memorial Hospital?
Samuel Mahelona Memorial Hospital is at 4800 Kawaihau Road, Kapaa, HI 96746.
Directions (opens Google Maps)Does Samuel Mahelona Memorial Hospital have an emergency room?
Yes. Samuel Mahelona Memorial Hospital has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Samuel Mahelona Memorial Hospital spend a median of 1 hour 1 minute there. That is 59 minutes shorter than the average across Hawaii hospitals (2 hours).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Samuel Mahelona Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across Hawaii · Other Critical Access hospitals in Hawaii · How we source this data · Something wrong on this page? Tell us
What insurance does Samuel Mahelona Memorial Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 121306). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Hawaii that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| HMSA | 6 of 6 plans | PREFERRED-PROVIDER-PLAN | Preferred-Provider-Plan |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Hawaii
Plans that include this hospital: HMSA Bronze PPO I, HMSA Bronze PPO II HSA, HMSA Gold PPO I, HMSA Gold PPO II, HMSA Platinum PPO, HMSA Silver PPO Compare plans
Adults in Hawaii qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Hawaii Medicaid plans it takes.
What insurance does Samuel Mahelona Memorial Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Samuel Mahelona Memorial Hospital is in network for 1 Marketplace insurer in Hawaii: HMSA (6 of 6 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Samuel Mahelona Memorial Hospital take Medicare?
Samuel Mahelona Memorial Hospital is a Medicare-certified hospital (CMS Certification Number 121306), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Samuel Mahelona Memorial Hospital accept HMSA?
Samuel Mahelona Memorial Hospital is in network for 6 of 6 plans that HMSA sells on the Hawaii Marketplace in 2027, according to HMSA's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Samuel Mahelona Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 421 patients. | 61 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. | 88 min | 257 min |
| Patients who left the ER before being seenLower is better. 7,242 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 108 patients. | 42% | 78% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at Samuel Mahelona Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- <0.1mi Samuel Mahelona Memorial Hospital Kapaa, HI · 66 beds Medicare overall 5 of 5 stars · Located in a hospital
- 8.4mi Garden Isle Healthcare and Rehabilitation Center Lihue, HI · 110 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 16mi Hale Kupuna Heritage Home Koloa, HI · 84 beds Medicare overall 3 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 8.0mi Liberty Dialysis Hawaii - Kauai Dialysis FacilityLihue, HI
- 24mi Liberty Dialysis Hawaii - West Kauai DialysisWaimea, HI
Home health agencies nearby See more
- 8.0mi Home Health KauaiLihue, HI · 79% would recommend
- 8.0mi Kokua HealthcareLihue, HI Not rated
- 16mi Ohana Home HealthLawai, HI Not rated
Hospice care providers nearby See more
- 8.0mi Kauai HospiceLihue, HI · 97% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 121306
Samuel Mahelona Memorial Hospital runs an inpatient psychiatric unit that reports its own results to Medicare. Discharge record sent: 52% here, against 63% nationally.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Samuel Mahelona Memorial Hospital
23 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 9 specialties.
Find doctors in Kapaa
Medicare-enrolled specialists with a practice in Kapaa, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Hawaii hospital finances.
Who owns Samuel Mahelona Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Samuel Mahelona Memorial Hospital, a non-profit organization, incorporated 1996.
60 doctors and other clinicians list Samuel Mahelona Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Samuel Mahelona Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Kauai is a federally designated health professional shortage area. Highest shortage score 10.
Mental health: Kauai is a federally designated health professional shortage area. Highest shortage score 16.
Dental: Parts of Kauai are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Nurse pay: registered nurses in Hawaii earn a median $136,320 a year. Healthcare salaries in Hawaii.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Hawaii shortage areas
Closest other hospitals
Healthcare pay in Hawaii
Registered nurses across Hawaii (all employers) earned a median of $136,320 a year (BLS, May 2025).Registered Nurse (RN) salary in HawaiiNurse Practitioner salary in HawaiiRespiratory Therapist salary in HawaiiHealthcare salaries in Hawaii
Cite this data
Writing about Samuel Mahelona Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.