Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Twin Cities Hospital
Niceville, FL 32578
County: Okaloosa Directions Apple Maps Call (850) 678-4131
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Twin Cities Hospital (opens the hospital's site)
Nearby hospitals
- 6.1mi 96th Medical Group (Eglin AFB) Eglin AFB, FL · Emergency room · median ER visit 1 hr 37 min Call 96th Medical Group (Eglin AFB) Directions to 96th Medical Group (Eglin AFB) (Google Maps) Details for 96th Medical Group (Eglin AFB)
- 9.9mi Fort Walton Beach Medical Center Fort Walton Beach, FL · Emergency room · median ER visit 2 hr 19 min Call Fort Walton Beach Medical Center Directions to Fort Walton Beach Medical Center (Google Maps) Details for Fort Walton Beach Medical Center
- 15mi North Okaloosa Medical Center Crestview, FL · Emergency room · median ER visit 1 hr 52 min Call North Okaloosa Medical Center Directions to North Okaloosa Medical Center (Google Maps) Details for North Okaloosa Medical Center
Quick answers about Twin Cities Hospital
How long is the ER wait at Twin Cities Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 54 min in the Twin Cities Hospital emergency room (the average across Florida hospitals is 2 hr 35 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (850) 678-4131. In an emergency, call 911.
What is the phone number for Twin Cities Hospital?
The main phone number for Twin Cities Hospital is (850) 678-4131, from Medicare's hospital records.
Call (850) 678-4131What is the address of Twin Cities Hospital?
Twin Cities Hospital is at 2190 Highway 85 N, Niceville, FL 32578.
Directions (opens Google Maps)Does Twin Cities Hospital have an emergency room?
Yes. Twin Cities Hospital has an emergency department, according to Medicare data.
What is Twin Cities Hospital's Medicare star rating?
Twin Cities Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Twin Cities Hospital spend a median of 1 hour 54 minutes there. That is 41 minutes shorter than the average across Florida hospitals (2 hours 35 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Twin Cities Hospital. For a medical emergency, call 911.
Compare ER waits across Florida · How Florida hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 411 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Twin Cities Hospital a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 2 hospital-acquired infections CMS could compare, Twin Cities Hospital was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 8.1% | 11.1% |
| Pneumonia patients | 13.0% | 15.2% |
| COPD patients | 8.4% | 8.6% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.39 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.25 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.19 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.2 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.6 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 7.78 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.83 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.72 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.71 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.97 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Twin Cities Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 100054). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Florida that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Florida Blue | 121 of 121 plans | Preferred |
| AvMed | 64 of 64 plans | Preferred |
| Oscar | 64 of 64 plans | Preferred |
| Ambetter | 56 of 56 plans | Preferred |
| Wellpoint | 15 of 15 plans | Participating |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Florida
Plans that include this hospital: Florida Blue BlueOptions Bronze 24J, Florida Blue BlueOptions Bronze 24J01-18S, Florida Blue BlueOptions Gold 24J, Florida Blue BlueOptions Gold 24J01-20S, Florida Blue BlueOptions Platinum 24J, Florida Blue BlueOptions Platinum 24J01-21S Compare plans
What insurance does Twin Cities Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Twin Cities Hospital is in network for 5 Marketplace insurers in Florida: Florida Blue (121 of 121 plans), AvMed (64 of 64 plans), Oscar (64 of 64 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Twin Cities Hospital take Medicare?
Twin Cities Hospital is a Medicare-certified hospital (CMS Certification Number 100054), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Twin Cities Hospital accept Florida Blue?
Twin Cities Hospital is in network for 121 of 121 plans that Florida Blue sells on the Florida Marketplace in 2027, according to Florida Blue's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Twin Cities Hospital accept AvMed?
Twin Cities Hospital is in network for 64 of 64 plans that AvMed sells on the Florida Marketplace in 2027, according to AvMed's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Twin Cities Hospital accept Oscar?
Twin Cities Hospital is in network for 64 of 64 plans that Oscar sells on the Florida Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Twin Cities Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.7% | 21.3% | Not compared |
| Pneumonia | 16.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.9% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 3 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.194 | 192 | More than expected |
| Heart failure | 1.041 | 109 | More than expected |
| COPD | 1.003 | 60 | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Twin Cities Hospital's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 90 patients. | 78% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 21 patients. | 86% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 18 patients. | 78% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 377 patients. | 114 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 25 patients. | 249 min | 287 min |
| Patients who left the ER before being seenLower is better. 20,499 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 609 patients. | 51% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 688 patients. | 22% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 101 patients. | 97% | 93% |
| Blood clot prevention givenHigher is better. 1,038 patients. | 100% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 60 |
| Patient experiencePatient survey results | 79 |
| SafetyHospital-acquired infections | 83.3 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Twin Cities Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 6.0mi The Manor at Blue Water Bay Niceville, FL · 120 beds Medicare overall 5 of 5 stars · Short-stay quality 3 of 5
- 9.7mi Westwood Nursing and Rehabilitation Center Fort Walton Beach, FL · 60 beds Medicare overall 5 of 5 stars · Short-stay quality 3 of 5
- 9.8mi Fort Walton Rehabilitation Center Fort Walton Beach, FL · 120 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.3mi FMC - NicevilleNiceville, FL
- 10mi Fresenius Kidney Care-East Fort Walton BeachFort Walton Beach, FL
- 10mi DaVita Emerald Coast DialysisFort Walton Beach, FL
Home health agencies nearby See more
- 7.7mi Centerwell Home HealthShalimar, FL · 80% would recommend
- 10mi Angels Care Home Health of the Emerald CoastFort Walton Beach, FL · 92% would recommend
- 25mi Comprehensive Home Care of Northwest Florida INCNavarre, FL Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Twin Cities Hospital
187 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 26 specialties.
Find doctors in Niceville
Medicare-enrolled specialists with a practice in Niceville, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Twin Cities Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Florida.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 80 | $159,038 | $12,511 | −20% |
| Heart failure and shock with major complicationsDRG 291 | 55 | $115,661 | $8,529 | −20% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 32 | $136,208 | $9,271 | −15% |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without major complicationsDRG 392 | 31 | $107,068 | $7,511 | +6% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 28 | $141,499 | $10,781 | −18% |
| Renal failure with major complicationsDRG 682 | 27 | $126,667 | $9,343 | −22% |
| Renal failure with complicationsDRG 683 | 24 | $90,587 | $7,305 | −7% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without major complicationsDRG 641 | 20 | $101,329 | $5,918 | −14% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 219 | $67,410 | $2,426 |
| Level 1 Intraocular ProceduresAPC 5491 | 101 | $32,064 | $2,061 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 85 | $133,375 | $11,785 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 48 | $113,289 | $5,227 |
| Level 3 Urology and Related ServicesAPC 5373 | 31 | $67,349 | $1,756 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending May 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Florida hospital finances.
Who owns Twin Cities Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Okaloosa Hospital Inc, a for-profit organization, incorporated 1978.
327 doctors and other clinicians list Twin Cities Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Twin Cities Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Okaloosa are federally designated health professional shortage areas (2 designations). Highest shortage score 14.
Mental health: Okaloosa is a federally designated health professional shortage area. Highest shortage score 15.
Dental: Parts of Okaloosa are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Florida earn a median $84,190 a year. Healthcare salaries in Florida.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Florida shortage areas
Closest other hospitals
Healthcare pay in Florida
Registered nurses across Florida (all employers) earned a median of $84,190 a year (BLS, May 2025).Registered Nurse (RN) salary in FloridaNurse Practitioner salary in FloridaRespiratory Therapist salary in FloridaHealthcare salaries in Florida
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Cite this data
Writing about Twin Cities Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.