Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Naples Community Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Naples Community Hospital (opens the hospital's site)
Nearby hospitals
- 5.4mi Willough Healthcare System Naples, FL Call Willough Healthcare System Directions to Willough Healthcare System (Google Maps) Details for Willough Healthcare System
- 5.4mi Axiom Behavioral Health at Naples Naples, FL Call Axiom Behavioral Health at Naples Directions to Axiom Behavioral Health at Naples (Google Maps) Details for Axiom Behavioral Health at Naples
- 6.0mi Physicians Regional Medical Center - Pine Ridge Naples, FL · Emergency room · median ER visit 2 hr 46 min Call Physicians Regional Medical Center - Pine Ridge Directions to Physicians Regional Medical Center - Pine Ridge (Google Maps) Details for Physicians Regional Medical Center - Pine Ridge
Quick answers about Naples Community Hospital
How long is the ER wait at Naples Community Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 51 min in the Naples Community Hospital emergency room (the average across Florida hospitals is 2 hr 34 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (239) 624-5000. In an emergency, call 911.
What is the phone number for Naples Community Hospital?
The main phone number for Naples Community Hospital is (239) 624-5000, from Medicare's hospital records.
Call (239) 624-5000What is the address of Naples Community Hospital?
Naples Community Hospital is at 350 7th St N, Naples, FL 34102.
Directions (opens Google Maps)Does Naples Community Hospital have an emergency room?
Yes. Naples Community Hospital has an emergency department, according to Medicare data.
What is Naples Community Hospital's Medicare star rating?
Naples Community Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Naples Community Hospital spend a median of 2 hours 51 minutes there. That is 17 minutes longer than the average across Florida hospitals (2 hours 34 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Naples Community Hospital. For a medical emergency, call 911.
Compare ER waits across Florida · How Florida hospitals rank on star ratings · Other birthing-friendly hospitals in Florida · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 3,770 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Naples Community Hospital a 2-star patient experience rating out of 5. 66% would definitely recommend it (U.S. average 71%). 59% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Naples Community Hospital
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, Naples Community Hospital was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 9.7% | 11.9% |
| Heart failure patients | 10.5% | 11.1% |
| Pneumonia patients | 15.0% | 15.2% |
| Stroke patients | 12.4% | 11.9% |
| COPD patients | 10.0% | 8.6% |
| Coronary bypass (CABG) surgery patients | 1.8% | 2.4% |
| Hospital-wide, all conditions | 3.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.5 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.24 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.33 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.14 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.9 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.6 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 7.52 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.29 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.64 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.67 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.7 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Naples Community Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 100018). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Florida that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Florida Blue | 121 of 121 plans | Preferred |
| Ambetter | 56 of 56 plans | Preferred |
| UnitedHealthcare | 13 of 30 plans | Non-Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Florida
Plans that include this hospital: Florida Blue BlueOptions Bronze 24J, Florida Blue BlueOptions Bronze 24J01-18S, Florida Blue BlueOptions Gold 24J, Florida Blue BlueOptions Gold 24J01-20S, Florida Blue BlueOptions Platinum 24J, Florida Blue BlueOptions Platinum 24J01-21S Compare plans
What insurance does Naples Community Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Naples Community Hospital is in network for 3 Marketplace insurers in Florida: Florida Blue (121 of 121 plans), Ambetter (56 of 56 plans) and UnitedHealthcare (13 of 30 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Naples Community Hospital take Medicare?
Naples Community Hospital is a Medicare-certified hospital (CMS Certification Number 100018), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Naples Community Hospital accept Florida Blue?
Naples Community Hospital is in network for 121 of 121 plans that Florida Blue sells on the Florida Marketplace in 2027, according to Florida Blue's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Naples Community Hospital accept Ambetter?
Naples Community Hospital is in network for 56 of 56 plans that Ambetter sells on the Florida Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Naples Community Hospital accept UnitedHealthcare?
Naples Community Hospital is in network for 13 of 30 plans that UnitedHealthcare sells on the Florida Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Not every UnitedHealthcare plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Naples Community Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.2% | 16.2% | Not compared |
| Heart attack | 12.5% | 14.4% | Not compared |
| Heart failure | 20.7% | 21.3% | Not compared |
| Pneumonia | 16.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.8% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.3% | 11% | Not compared |
| Hip or knee replacement | 7.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.129 | 955 | More than expected |
| COPD | 1.086 | 337 | More than expected |
| Heart bypass surgery | 0.994 | 222 | Fewer than expected |
| Heart attack | 0.990 | 562 | Fewer than expected |
| Heart failure | 0.988 | 1,687 | Fewer than expected |
| Pneumonia | 0.956 | 1,512 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Naples Community Hospital's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 1,084 patients. | 74% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 312 patients. | 76% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 37 patients. | 68% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 56 patients. | 52% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 886 patients. | 171 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. | 228 min | 257 min |
| Patients who left the ER before being seenLower is better. 119,673 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 21,567 patients. | 75% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 9,179 patients. | 16% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 481 patients. | 90% | 93% |
| Blood clot prevention given in intensive careHigher is better. 3,142 patients. | 98% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 472 patients. | 99% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 36.7 |
| Patient experiencePatient survey results | 15 |
| SafetyHospital-acquired infections | 28.3 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Naples Community Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 2.1mi Naples Health and Rehabilitation Center Naples, FL · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5 Abuse citation (CMS) SFF candidate
- 3.6mi Woodside Health and Rehabilitation Center Naples, FL · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5 Abuse citation (CMS)
- 3.7mi The Chateau at Moorings Park Naples, FL · 106 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.2mi Ara - Naples Dialysis CenterNaples, FL
- 4.2mi DaVita Naples Renal CenterNaples, FL
- 6.6mi Pure Life Renal of NaplesNaples, FL
Home health agencies nearby See more
- 0.9mi Naples Home Health Care, INCNaples, FL · 71% would recommend
- 0.9mi Cv Care GroupNaples, FL Not rated
- 0.9mi Jordan River Home Health CareNaples, FL Not rated
Hospice care providers nearby See more
- 3.5mi Avow Hospice INCNaples, FL · 92% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Naples Community Hospital
599 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 34 specialties.
Find doctors in Naples
Medicare-enrolled specialists with a practice in Naples, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Naples Community Hospital lists them here:
From the hospital's price transparency file (www.nchmd.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Naples Community Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Florida.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 669 | $79,399 | $14,131 | −10% |
| Heart failure and shock with major complicationsDRG 291 | 491 | $45,927 | $9,371 | −13% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 267 | $60,876 | $12,005 | −9% |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without major complicationsDRG 392 | 245 | $38,262 | $6,267 | −12% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 211 | $37,767 | $6,448 | −11% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 209 | $58,307 | $10,252 | −6% |
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 201 | $119,874 | $23,764 | −4% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 172 | $48,096 | $7,873 | −12% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 1,792 | $23,906 | $2,471 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 634 | $59,053 | $11,875 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 487 | $132,101 | $21,459 |
| Level 1 Endovascular ProceduresAPC 5191 | 429 | $26,081 | $2,946 |
| Level 2 Upper GI ProceduresAPC 5302 | 416 | $14,968 | $1,717 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Florida hospital finances.
Who owns Naples Community Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Naples Community Hospital Inc, a non-profit organization, incorporated 1957.
1,163 doctors and other clinicians list Naples Community Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · Naples Community Hospital Inc (EIN 59-0694358)
As filed with the IRS by Naples Community Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Naples Community Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Collier are federally designated health professional shortage areas (3 designations). Highest shortage score 15.
Mental health: Parts of Collier are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Dental: Parts of Collier are federally designated health professional shortage areas (2 designations). Highest shortage score 17.
Nurse pay: registered nurses in Florida earn a median $84,190 a year. Healthcare salaries in Florida.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Florida shortage areas
Closest other hospitals
Healthcare pay in Florida
Registered nurses across Florida (all employers) earned a median of $84,190 a year (BLS, May 2025).Registered Nurse (RN) salary in FloridaNurse Practitioner salary in FloridaRespiratory Therapist salary in FloridaHealthcare salaries in Florida
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Cite this data
Writing about Naples Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.