facebook tracking Jay Hospital, Jay, FL: ER Visit 2h 17m

Jay Hospital, Jay, FL

14114 Alabama St, Jay, FL 32565Santa Rosa County

Critical access hospital 19 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Jay Hospital is a non-profit critical access hospital in Jay, Florida, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 17 min in its emergency department, 18 min shorter than the average across Florida hospitals (2 hr 35 min). Jay Hospital is in network for at least one 2027 Marketplace plan from 3 insurers in Florida, according to the insurers' network files loaded November 4, 2026.

Median ER visit 2 hr 17 min treated & sent home −18 min vs FL hospitals' avg
Medicare star ratingNot ratedReason below
Beds19Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Jay Hospital

Address 14114 Alabama St
Jay, FL 32565
County: Santa Rosa
Directions Apple Maps Call (850) 675-8000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 17 min (average across FL hospitals: 2 hr 35 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across FL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Jay Hospital (opens the hospital's site)

Quick answers about Jay Hospital

How long is the ER wait at Jay Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 17 min in the Jay Hospital emergency room (the average across Florida hospitals is 2 hr 35 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (850) 675-8000. In an emergency, call 911.

What is the phone number for Jay Hospital?

The main phone number for Jay Hospital is (850) 675-8000, from Medicare's hospital records.

Call (850) 675-8000
What is the address of Jay Hospital?

Jay Hospital is at 14114 Alabama St, Jay, FL 32565.

Directions (opens Google Maps)
Does Jay Hospital have an emergency room?

Yes. Jay Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Jay Hospital spend a median of 2 hours 17 minutes there. That is 18 minutes shorter than the average across Florida hospitals (2 hours 35 minutes).

Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Jay Hospital. For a medical emergency, call 911.

Compare ER waits across Florida · Other Critical Access hospitals in Florida · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 52 completed surveys · patients discharged Oct 2024 – Sep 2025

93% would definitely recommend it (U.S. average 71%). 94% rated it 9 or 10 out of 10.

Would definitely recommend 93% U.S. 71% · FL 69%
Rated 9 or 10 of 10 94% U.S. 72% · FL 68%
Survey response rate 19% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
94% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
92% always · 0% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
73% always · 17% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
94% yes · 6% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
89% always · 1% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
87% always · 2% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
94% 9 or 10 · 0% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
93% definitely yes · 0% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 16.3% 15.2%
Hospital-wide, all conditions 4.3% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Jay Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 101315). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Florida that list this hospital

Marketplace insurers whose 2027 plan networks in Florida list Jay Hospital, most plans in network first
InsurerPlans in networkNetwork tier
Florida Blue 121 of 121 plans Preferred
Ambetter 56 of 56 plans Preferred
UnitedHealthcare 13 of 30 plans Non-Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Florida

Plans that include this hospital: Florida Blue BlueOptions Bronze 24J, Florida Blue BlueOptions Bronze 24J01-18S, Florida Blue BlueOptions Gold 24J, Florida Blue BlueOptions Gold 24J01-20S, Florida Blue BlueOptions Platinum 24J, Florida Blue BlueOptions Platinum 24J01-21S Compare plans

Is Jay Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Jay Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Jay Hospital is in network for 3 Marketplace insurers in Florida: Florida Blue (121 of 121 plans), Ambetter (56 of 56 plans) and UnitedHealthcare (13 of 30 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Jay Hospital take Medicare?

Jay Hospital is a Medicare-certified hospital (CMS Certification Number 101315), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Jay Hospital accept Florida Blue?

Jay Hospital is in network for 121 of 121 plans that Florida Blue sells on the Florida Marketplace in 2027, according to Florida Blue's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Jay Hospital accept Ambetter?

Jay Hospital is in network for 56 of 56 plans that Ambetter sells on the Florida Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Jay Hospital accept UnitedHealthcare?

Jay Hospital is in network for 13 of 30 plans that UnitedHealthcare sells on the Florida Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Not every UnitedHealthcare plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 22.1% 21.3% Not compared
Pneumonia 17.9% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +120.7 days per 100 discharges vs expected · U.S. +3.9

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Jay Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 18 patients. 83% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 383 patients. 137 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 23 patients. 351 min 287 min
Patients who left the ER before being seenLower is better. 7,703 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 517 patients. 77% 78%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Care after a stay at Jay Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Jay Hospital

106 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.

See all 106 clinicians

Find doctors in Jay

Medicare-enrolled specialists with a practice in Jay, with addresses, phone numbers and the hospitals they work with.

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Prices at Jay Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Jay Hospital lists them here:

From the hospital's price transparency file (www.ebaptisthealthcare.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · covers Mar 1, 2024 – Sep 30, 2024 (214 days, part of a year)

Beds
19
Reported to Medicare, FY2024
Employees
95
Full-time equivalent
Discharges
280
Inpatient stays in this period
Patient revenue
$9.4 million
Net of discounts
Charity care
$375,000
3.4% of expenses
Bad debt
$1.1 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Florida hospital finances.

Who owns Jay Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Jay Hospital Inc, a non-profit organization, incorporated 1983.

Baptist Health Care, Inc. Owns 5% or more directly · 100% · since 2022 Non-profit

162 doctors and other clinicians list Jay Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Jay Hospital Inc (EIN 59-2425149)

Revenue
$13.3 million
Expenses
$18.4 million
Deficit
$5.1 million
-38.4% of revenue
Officer pay
$180,000
Compensation of current officers, directors and key employees

As filed with the IRS by Jay Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Jay Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Santa Rosa are federally designated health professional shortage areas (3 designations). Highest shortage score 16.

Mental health: Santa Rosa is a federally designated health professional shortage area. Highest shortage score 18.

Dental: Parts of Santa Rosa are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Nurse pay: registered nurses in Florida earn a median $84,190 a year. Healthcare salaries in Florida.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Florida shortage areas

Healthcare pay in Florida

Registered nurses across Florida (all employers) earned a median of $84,190 a year (BLS, May 2025).Registered Nurse (RN) salary in FloridaNurse Practitioner salary in FloridaRespiratory Therapist salary in FloridaHealthcare salaries in Florida

Cite this data

Writing about Jay Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/florida/jay/jay-hospital/14114-alabama-st/

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