facebook tracking Northwest Florida Community Hospital, Chipley, FL: 2-Star Rating

Northwest Florida Community Hospital, Chipley, FL

1360 Brickyard Rd, Chipley, FL 32428Washington County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Northwest Florida Community Hospital is a non-profit critical access hospital in Chipley, Florida, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, Medicare rates it 2 out of 5 stars overall. Northwest Florida Community Hospital is in network for at least one 2027 Marketplace plan from 2 insurers in Florida, according to the insurers' network files loaded November 4, 2026.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Northwest Florida Community Hospital

Address 1360 Brickyard Rd
Chipley, FL 32428
County: Washington
Directions Apple Maps Call (850) 638-1610
Emergency room Yes, Northwest Florida Community Hospital has an emergency room. ER times across FL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Northwest Florida Community Hospital (opens the hospital's site)

Quick answers about Northwest Florida Community Hospital

What is the phone number for Northwest Florida Community Hospital?

The main phone number for Northwest Florida Community Hospital is (850) 638-1610, from Medicare's hospital records.

Call (850) 638-1610
What is the address of Northwest Florida Community Hospital?

Northwest Florida Community Hospital is at 1360 Brickyard Rd, Chipley, FL 32428.

Directions (opens Google Maps)
Does Northwest Florida Community Hospital have an emergency room?

Yes. Northwest Florida Community Hospital has an emergency department, according to Medicare data.

What is Northwest Florida Community Hospital's Medicare star rating?

Northwest Florida Community Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

CMS rating ★★★★★ 2/5
Type Critical access
Ownership Non-profit

CMS has not reported an emergency department wait time for Northwest Florida Community Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Northwest Florida Community Hospital. For a medical emergency, call 911.

How Florida hospitals rank on star ratings · Other Critical Access hospitals in Florida · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 78 completed surveys · patients discharged Oct 2024 – Sep 2025

65% would definitely recommend it (U.S. average 71%). 58% rated it 9 or 10 out of 10.

Would definitely recommend 65% U.S. 71% · FL 69%
Rated 9 or 10 of 10 58% U.S. 72% · FL 68%
Survey response rate 18% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
74% always · 11% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
80% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
47% always · 30% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
72% yes · 28% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
68% always · 13% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
53% always · 16% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
58% 9 or 10 · 12% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
65% definitely yes · 7% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 14.8% 11.1%
Pneumonia patients 19.5% 15.2%
COPD patients 8.8% 8.6%
Hospital-wide, all conditions 5.1% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Northwest Florida Community Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 101308). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Florida that list this hospital

Marketplace insurers whose 2027 plan networks in Florida list Northwest Florida Community Hospital, most plans in network first
InsurerPlans in networkNetwork tier
Florida Blue 121 of 121 plans Preferred
Ambetter 56 of 56 plans Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Florida

Plans that include this hospital: Florida Blue BlueOptions Bronze 24J, Florida Blue BlueOptions Bronze 24J01-18S, Florida Blue BlueOptions Gold 24J, Florida Blue BlueOptions Gold 24J01-20S, Florida Blue BlueOptions Platinum 24J, Florida Blue BlueOptions Platinum 24J01-21S Compare plans

Is Northwest Florida Community Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Northwest Florida Community Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Northwest Florida Community Hospital is in network for 2 Marketplace insurers in Florida: Florida Blue (121 of 121 plans) and Ambetter (56 of 56 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Northwest Florida Community Hospital take Medicare?

Northwest Florida Community Hospital is a Medicare-certified hospital (CMS Certification Number 101308), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Northwest Florida Community Hospital accept Florida Blue?

Northwest Florida Community Hospital is in network for 121 of 121 plans that Florida Blue sells on the Florida Marketplace in 2027, according to Florida Blue's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Northwest Florida Community Hospital accept Ambetter?

Northwest Florida Community Hospital is in network for 56 of 56 plans that Ambetter sells on the Florida Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Northwest Florida Community Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.5% 21.3% Not compared
Pneumonia 16.5% 17.3% Not compared
COPD (chronic lung disease) 19.2% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -4.4 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +2.6 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.1 per 1,000 procedures · U.S. 13

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Mar 2025

MeasureThis hospitalU.S.*
Health care workers vaccinated against fluHigher is better. 341 patients. 32% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 217 patients. 20% 15%
Blood clot prevention givenHigher is better. 618 patients. 56% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Northwest Florida Community Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Northwest Florida Community Hospital

65 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 16 specialties.

See all 65 clinicians

Find doctors in Chipley

Medicare-enrolled specialists with a practice in Chipley, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
156
Full-time equivalent
Discharges
641
Inpatient stays a year
Patient revenue
$40.5 million
Net of discounts
Operating margin
-1.4%
On patient care
Charity care
$7,000
0.0% of expenses
Bad debt
$11.8 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Florida hospital finances.

Who owns Northwest Florida Community Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Northwest Florida Healthcare, Inc. , incorporated 2003.

Nfch, Inc Owns 5% or more directly · 100% · since 2012 For-profit

130 doctors and other clinicians list Northwest Florida Community Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Northwest Florida Community Hospital

HRSA shortage designations and BLS pay data

Primary care: Washington is a federally designated health professional shortage area. Highest shortage score 13.

Mental health: Washington is a federally designated health professional shortage area. Highest shortage score 15.

Dental: Parts of Washington are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in Florida earn a median $84,190 a year. Healthcare salaries in Florida.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Florida shortage areas

Healthcare pay in Florida

Registered nurses across Florida (all employers) earned a median of $84,190 a year (BLS, May 2025).Registered Nurse (RN) salary in FloridaNurse Practitioner salary in FloridaRespiratory Therapist salary in FloridaHealthcare salaries in Florida

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Cite this data

Writing about Northwest Florida Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/florida/chipley/northwest-florida-community-hospital/1360-brickyard-rd/

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