CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Dignity Health - Arizona General Hospital
Laveen, AZ 85339
County: Maricopa Directions Apple Maps Call (623) 584-5100
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 7.2mi Banner Estrella Medical Center Phoenix, AZ · Emergency room · median ER visit 3 hr 56 min Call Banner Estrella Medical Center Directions to Banner Estrella Medical Center (Google Maps) Details for Banner Estrella Medical Center
- 7.4mi St Joseph's Hospital and Medical Center Phoenix, AZ · Emergency room · median ER visit 2 hr 55 min Call St Joseph's Hospital and Medical Center Directions to St Joseph's Hospital and Medical Center (Google Maps) Details for St Joseph's Hospital and Medical Center
- 7.6mi Banner - University Medical Center Phoenix Phoenix, AZ · Emergency room · median ER visit 4 hr 26 min Call Banner - University Medical Center Phoenix Directions to Banner - University Medical Center Phoenix (Google Maps) Details for Banner - University Medical Center Phoenix
Quick answers about Dignity Health - Arizona General Hospital
How long is the ER wait at Dignity Health - Arizona General Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 44 min in the Dignity Health - Arizona General Hospital emergency room (the average across Arizona hospitals is 2 hr 59 min). 2% of ER patients left before being seen. For tonight's wait, call (623) 584-5100. In an emergency, call 911.
What is the phone number for Dignity Health - Arizona General Hospital?
The main phone number for Dignity Health - Arizona General Hospital is (623) 584-5100, from Medicare's hospital records.
Call (623) 584-5100What is the address of Dignity Health - Arizona General Hospital?
Dignity Health - Arizona General Hospital is at 7171 South 51st Avenue, Laveen, AZ 85339.
Directions (opens Google Maps)Does Dignity Health - Arizona General Hospital have an emergency room?
No emergency room is listed for Dignity Health - Arizona General Hospital in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Dignity Health - Arizona General Hospital spend a median of 1 hour 44 minutes there. That is 1 hour 15 minutes shorter than the average across Arizona hospitals (2 hours 59 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Dignity Health - Arizona General Hospital. For a medical emergency, call 911.
Compare ER waits across Arizona · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 69 completed surveys · patients discharged Oct 2024 – Sep 2025
73% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 13.6% | 15.2% |
| Hospital-wide, all conditions | 3.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.62 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Dignity Health - Arizona General Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 030136). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Arizona that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross Blue Shield of Arizona | 38 of 43 plans | ACAHEALTHCHOICE, NEIGHBORHOOD | Acahealthchoice |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Arizona
Plans that include this hospital: AZ Blue Core Value Bronze, AZ Blue Core Value Silver, AZ Blue Everyday Copay Gold, AZ Blue Everyday Copay Silver, AZ Blue PCP Guided Care Bronze, AZ Blue PCP Guided Care Gold Compare plans
Adults in Arizona qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arizona Medicaid plans it takes.
What insurance does Dignity Health - Arizona General Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Dignity Health - Arizona General Hospital is in network for 1 Marketplace insurer in Arizona: Blue Cross Blue Shield of Arizona (38 of 43 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Dignity Health - Arizona General Hospital take Medicare?
Dignity Health - Arizona General Hospital is a Medicare-certified hospital (CMS Certification Number 030136), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Dignity Health - Arizona General Hospital accept Blue Cross Blue Shield of Arizona?
Dignity Health - Arizona General Hospital is in network for 38 of 43 plans that Blue Cross Blue Shield of Arizona sells on the Arizona Marketplace in 2027, according to Blue Cross Blue Shield of Arizona's network file loaded November 4, 2026. Not every Blue Cross Blue Shield of Arizona plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pneumonia | 16.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 0.980 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Dignity Health - Arizona General Hospital's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 24 patients. | 67% | 65% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 29 patients. | 62% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 25 patients. | 0% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 380 patients. | 104 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 23 patients. | 346 min | 287 min |
| Patients who left the ER before being seenLower is better. 129,695 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 746 patients. | 83% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 207 patients. | 9% | 15% |
| Blood clot prevention givenHigher is better. 506 patients. | 90% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Dignity Health - Arizona General Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 6.0mi South Mountain Post Acute Phoenix, AZ · 124 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 6.3mi Desert Peak Care Center Phoenix, AZ · 194 beds Medicare overall 1 of 5 stars Abuse citation (CMS)
- 6.9mi Northpark Health and Rehabilitation of Cascadia Phoenix, AZ · 54 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.6mi 032537 Estrella Dialysis Center (FMC)Phoenix, AZ
- 4.9mi 032650 Fresenius Kidney Care Desert SagePhoenix, AZ
- 4.9mi DaVita Maryvale Dialysis CenterPhoenix, AZ
Home health agencies nearby See more
- 4.9mi Cplc Home HealthcarePhoenix, AZ Not rated
- 6.6mi Aasta Home HealthPhoenix, AZ Not rated
- 8.1mi Eternity Home Health CarePhoenix, AZ · 63% would recommend
Hospice care providers nearby See more
- 6.6mi Kind Hearts Hospice INCPhoenix, AZ Not rated
- 8.1mi Eternity Hospice & Palliative CarePhoenix, AZ Not rated
- 8.1mi Bridges Health Services, INCPhoenix, AZ Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Dignity Health - Arizona General Hospital
39 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 9 specialties.
Find doctors in Laveen
Medicare-enrolled specialists with a practice in Laveen, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Dignity Health - Arizona General Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedure Medicare patients most often had here, compared with the average for Arizona.
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 24 | $24,739 | $2,669 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.
Who owns Dignity Health - Arizona General Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Agh Laveen LLC , incorporated 2014.
119 doctors and other clinicians list Dignity Health - Arizona General Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Dignity Health - Arizona General Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Maricopa are federally designated health professional shortage areas (44 designations). Highest shortage score 20.
Mental health: Parts of Maricopa are federally designated health professional shortage areas (25 designations). Highest shortage score 19.
Dental: Parts of Maricopa are federally designated health professional shortage areas (37 designations). Highest shortage score 24.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Closest other hospitals
Healthcare pay in Arizona
Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaNurse Practitioner salary in ArizonaRespiratory Therapist salary in ArizonaHealthcare salaries in Arizona
Cite this data
Writing about Dignity Health - Arizona General Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.