facebook tracking Vermont hospital patient ratings: all 13 hospitals rated by patients

Vermont hospitals rated by patients

Every Vermont hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. Vermont ranks #3 of 50 states on patient ratings.

Survey period: October 2024 to September 202513 rated hospitalsRanked #3 of 50
State rank #3 of 50 In the top 10 · all states
Average patient rating 4.00 stars +0.73 vs U.S. U.S. is 3.27
Would definitely recommend 73% +2 pts vs U.S. U.S. is 71%
Rated 4–5 stars 77% 10 of 13 hospitals

How patients rate Vermont hospitals

Number of rated hospitals at each patient star level. Pick a level to filter the list below.

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All 13 rated hospitals in Vermont

Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.

Showing all 13 hospitals

Vermont hospitals by CMS HCAHPS patient star rating, survey period October 2024 to September 2025
Hospital Patient stars Recommend Rated 9–10 Cleanliness Quiet at night Surveys
White River Jct VA Medical CenterWhite River Junction VA 87% recommend 87% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 484 surveys 87% 87% 484
Mt Ascutney HospitalWindsor Critical Access 84% recommend 79% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 140 surveys 84% 79% 140
Copley HospitalMorrisville Critical Access 82% recommend 80% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 191 surveys 82% 80% 191
Gifford Medical CenterRandolph Critical Access 81% recommend 82% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 166 surveys 81% 82% 166
Fletcher Allen Hospital of VermontBurlington Acute care 76% recommend 73% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 2,347 surveys 76% 73% 2,347
Northeastern Vermont Regional HospitalSt Johnsbury Critical Access 74% recommend 76% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 265 surveys 74% 76% 265
Southwestern Vermont Medical CenterBennington Acute care 72% recommend 70% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 348 surveys 72% 70% 348
Central Vermont Medical CenterGraniteville-East Barre Acute care 71% recommend 71% rated 9–10 Cleanliness 5 ★ Quiet 2 ★ 458 surveys 71% 71% 458
Rutland Regional Medical CenterRutland Acute care 70% recommend 69% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 633 surveys 70% 69% 633
North Country Hospital and Health CenterNewport Critical Access 68% recommend 72% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 190 surveys 68% 72% 190
Northwestern Medical CenterSt Albans Acute care 68% recommend 72% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 424 surveys 68% 72% 424
Porter Hospital, INCMiddlebury Critical Access 67% recommend 66% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 306 surveys 67% 66% 306
Brattleboro Memorial HospitalBrattleboro Acute care 64% recommend 66% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 236 surveys 64% 66% 236

“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.

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How Vermont patients answered

Share of surveyed Vermont patients giving the best answer on each topic, compared with the U.S.

TopicBest answerVermontU.S.
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? Always 83% 80%
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? Always 83% 80%
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? Always 66% 62%
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? Yes 89% 86%
CleanlinessHow often were your room and bathroom kept clean? Always 77% 74%
Quiet at nightHow often was the area around your room quiet at night? Always 54% 60%
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? 9 or 10 74% 72%
Would recommendWould you recommend this hospital to your friends and family? Definitely yes 73% 71%

How Vermont compares with its neighbors

RankStatePatient starsDefinitely recommendRated 4–5 ★
#3 Vermont 4.00 73% 77%
#16 New Hampshire 3.62 73% 52%
#39 Massachusetts 3.06 70% 24%
#46 New York 2.80 67% 21%

Questions about Vermont patient ratings

Which Vermont hospitals do patients rate highest?

3 Vermont hospitals have the top 5-star patient rating: White River Jct VA Medical Center (White River Junction), Mt Ascutney Hospital (Windsor), Copley Hospital (Morrisville).

How does Vermont rank on patient ratings?

Vermont ranks #3 of 50 states on the CMS patient survey. Its 13 rated hospitals average 4.00 patient stars, against a U.S. average of 3.27. 77% are rated 4 or 5 stars and 0% are rated 1 or 2 stars. 73% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.

Which Vermont hospital do patients most recommend?

White River Jct VA Medical Center in White River Junction has the highest share of patients who would definitely recommend it: 87% (based on 484 completed surveys). Next are Fletcher Allen Hospital of Vermont (76%) and Southwestern Vermont Medical Center (72%).

Why isn't my hospital on this list?

Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the Vermont hospital directory.

Use this data

You're welcome to use these ratings with a link to this page.

Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.

Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.