facebook tracking Froedtert Community Hospital, New Berlin, WI: ER Visit 2h 5m

Froedtert Community Hospital, New Berlin, WI

4805 S Moorland Rd, New Berlin, WI 53151Waukesha County

Acute care hospital 16 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Froedtert Community Hospital is a non-profit acute care hospital in New Berlin, Wisconsin, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 5 min in its emergency department, 13 min shorter than the average across Wisconsin hospitals (2 hr 18 min). Patients give it 5 out of 5 stars in the Medicare patient survey. Froedtert Community Hospital is in network for at least one 2027 Marketplace plan from 2 insurers in Wisconsin, according to the insurers' network files loaded November 4, 2026.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Froedtert Community Hospital

Address 4805 S Moorland Rd
New Berlin, WI 53151
County: Waukesha
Directions Apple Maps Call (262) 796-0001
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 5 min (average across WI hospitals: 2 hr 18 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across WI
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Froedtert Community Hospital

How long is the ER wait at Froedtert Community Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 5 min in the Froedtert Community Hospital emergency room (the average across Wisconsin hospitals is 2 hr 18 min). 1% of ER patients left before being seen. For tonight's wait, call (262) 796-0001. In an emergency, call 911.

What is the phone number for Froedtert Community Hospital?

The main phone number for Froedtert Community Hospital is (262) 796-0001, from Medicare's hospital records.

Call (262) 796-0001
What is the address of Froedtert Community Hospital?

Froedtert Community Hospital is at 4805 S Moorland Rd, New Berlin, WI 53151.

Directions (opens Google Maps)
Does Froedtert Community Hospital have an emergency room?

Yes. Froedtert Community Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Froedtert Community Hospital spend a median of 2 hours 5 minutes there. That is 13 minutes shorter than the average across Wisconsin hospitals (2 hours 18 minutes).

Left before seen 1%
ER volume medium
Type Acute Care
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Froedtert Community Hospital. For a medical emergency, call 911.

Compare ER waits across Wisconsin · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 160 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Froedtert Community Hospital a 5-star patient experience rating out of 5. 86% would definitely recommend it (U.S. average 71%). 84% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 86% U.S. 71% · WI 75%
Rated 9 or 10 of 10 84% U.S. 72% · WI 76%
Survey response rate 35% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
91% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
72% always · 10% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
90% yes · 10% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
79% always · 7% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
78% always · 4% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
84% 9 or 10 · 7% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
86% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 11.9% 15.2%
Hospital-wide, all conditions 3.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 3 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.61 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.27 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Froedtert Community Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 520213). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Wisconsin that list this hospital

Marketplace insurers whose 2027 plan networks in Wisconsin list Froedtert Community Hospital, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Network Health 26 of 30 plans PRESTIGEBRONZEESSENTIAL, PRESTIGEBRONZEESSENTIALDV, PRESTIGEBRONZEPLUS, PRESTIGEGOLD Prestigebronzeessential
Anthem Blue Cross Blue Shield 8 of 48 plans – Participating

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Wisconsin

Plans that include this hospital: Anthem Bronze Preferred HSA, Anthem Bronze Preferred HSA Standard, Anthem Gold Preferred Standard, Anthem Heart Healthy Bronze Preferred 0 Med Ded HSA, Anthem Silver Preferred, Anthem Silver Preferred Standard Compare plans

Adults in Wisconsin qualify for Medicaid up to 95% of the poverty line. Ask the hospital which Wisconsin Medicaid plans it takes.

Is Froedtert Community Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Froedtert Community Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Froedtert Community Hospital is in network for 2 Marketplace insurers in Wisconsin: Network Health (26 of 30 plans) and Anthem Blue Cross Blue Shield (8 of 48 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Froedtert Community Hospital take Medicare?

Froedtert Community Hospital is a Medicare-certified hospital (CMS Certification Number 520213), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Froedtert Community Hospital accept Network Health?

Froedtert Community Hospital is in network for 26 of 30 plans that Network Health sells on the Wisconsin Marketplace in 2027, according to Network Health's network file loaded November 4, 2026. Not every Network Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Froedtert Community Hospital accept Anthem Blue Cross Blue Shield?

Froedtert Community Hospital is in network for 8 of 48 plans that Anthem Blue Cross Blue Shield sells on the Wisconsin Marketplace in 2027, according to Anthem Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Anthem Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 19.9% 21.3% Not compared
Pneumonia 16.4% 17.3% Not compared
COPD (chronic lung disease) 20.1% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -44.6 days per 100 discharges vs expected · U.S. +3.9

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.

ConditionRatioPatientsReadmissions
Pneumonia 0.917 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Froedtert Community Hospital's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 22 patients. 59% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 446 patients. 125 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 50 patients. 256 min 287 min
Patients who left the ER before being seenLower is better. 39,238 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 909 patients. 85% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 91 patients. 19% 15%
Blood clot prevention givenHigher is better. 279 patients. 97% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.71
29% less than the national median per hospital stay (about $19,466 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Froedtert Community Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Froedtert Community Hospital

128 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 16 specialties.

See all 128 clinicians

Find doctors in New Berlin

Medicare-enrolled specialists with a practice in New Berlin, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Froedtert Community Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Wisconsin.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Esophagitis, gastroenteritis and miscellaneous digestive disorders without major complicationsDRG 392 11 $13,460 $6,023 −13%
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 11 $14,132 $11,875 −29%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 27 $9,336 $2,494

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
16
Reported to Medicare, FY2025
Employees
94
Full-time equivalent
Discharges
500
Inpatient stays a year
Patient revenue
$44.0 million
Net of discounts
Operating margin
32.7%
On patient care
Charity care
$773,000
2.6% of expenses
Bad debt
$4.4 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Wisconsin hospital finances.

Who owns Froedtert Community Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Froedtert Health Neighborhood Hospital, LLC, a non-profit organization, incorporated 2019.

Froedtert Thedacare Health, Inc. Owns 5% or more directly · 100% · since 2019 Non-profit

343 doctors and other clinicians list Froedtert Community Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Froedtert Community Hospital

HRSA shortage designations and BLS pay data

Dental: Parts of Waukesha are federally designated health professional shortage areas (2 designations). Highest shortage score 19.

Nurse pay: registered nurses in Wisconsin earn a median $95,530 a year. Healthcare salaries in Wisconsin.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Wisconsin shortage areas

Healthcare pay in Wisconsin

Registered nurses across Wisconsin (all employers) earned a median of $95,530 a year (BLS, May 2025).Registered Nurse (RN) salary in WisconsinNurse Practitioner salary in WisconsinRespiratory Therapist salary in WisconsinHealthcare salaries in Wisconsin

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Cite this data

Writing about Froedtert Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/wisconsin/new-berlin/froedtert-community-hospital/4805-s-moorland-rd/

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