Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Capital Medical Center
Olympia, WA 98502
County: Thurston Directions Apple Maps Call (360) 754-5858
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Capital Medical Center (opens the hospital's site)
Nearby hospitals
- 4.9mi Providence St Peter Hospital Olympia, WA · Emergency room · median ER visit 3 hr 32 min Call Providence St Peter Hospital Directions to Providence St Peter Hospital (Google Maps) Details for Providence St Peter Hospital
- 5.8mi South Sound Behavioral Hospital Lacey, WA Call South Sound Behavioral Hospital Directions to South Sound Behavioral Hospital (Google Maps) Details for South Sound Behavioral Hospital
- 15mi Summit Pacific Medical Center McCleary, WA · Emergency room · median ER visit 2 hr 38 min Call Summit Pacific Medical Center Directions to Summit Pacific Medical Center (Google Maps) Details for Summit Pacific Medical Center
Quick answers about Capital Medical Center
How long is the ER wait at Capital Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 20 min in the Capital Medical Center emergency room (the average across Washington hospitals is 2 hr 49 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (360) 754-5858. In an emergency, call 911.
What is the phone number for Capital Medical Center?
The main phone number for Capital Medical Center is (360) 754-5858, from Medicare's hospital records.
Call (360) 754-5858What is the address of Capital Medical Center?
Capital Medical Center is at 3900 Capitol Mall Dr SW, Olympia, WA 98502.
Directions (opens Google Maps)Does Capital Medical Center have an emergency room?
Yes. Capital Medical Center has an emergency department, according to Medicare data.
What is Capital Medical Center's Medicare star rating?
Capital Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Capital Medical Center spend a median of 2 hours 20 minutes there. That is 29 minutes shorter than the average across Washington hospitals (2 hours 49 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Capital Medical Center. For a medical emergency, call 911.
Compare ER waits across Washington · How Washington hospitals rank on star ratings · Other birthing-friendly hospitals in Washington · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 934 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Capital Medical Center a 3-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 71% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Capital Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Capital Medical Center was no different from the national benchmark on all 4 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.4% | 11.9% |
| Heart failure patients | 12.7% | 11.1% |
| Pneumonia patients | 15.4% | 15.2% |
| Stroke patients | 11.4% | 11.9% |
| COPD patients | 8.3% | 8.6% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.4 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 176.15 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 1.08 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.25 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.24 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.95 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.54 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 16.64 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.91 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.6 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.7 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.91 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Capital Medical Center
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 500139). Medicare Advantage plans have their own networks, which this section does not cover.
Washington runs its own exchange, Washington HealthPlanFinder. Check its provider directory for Capital Medical Center.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Capital Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.6% | 14.4% | Not compared |
| Heart failure | 21.6% | 21.3% | Not compared |
| Pneumonia | 16.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20% | 20% | Not compared |
| Hip or knee replacement | 5.6% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 5 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 1.153 | 201 | More than expected |
| Heart attack | 1.103 | 81 | More than expected |
| Hip or knee replacement | 1.077 | – | More than expected |
| Pneumonia | 0.971 | 180 | Fewer than expected |
| COPD | 0.967 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Capital Medical Center's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 70 patients. | 60% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 28 patients. | 57% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 420 patients. | 140 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 12 patients. | 106 min | 257 min |
| Patients who left the ER before being seenLower is better. 54,286 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,491 patients. | 92% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,942 patients. | 12% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 17 patients. | 94% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 80 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 69 patients. | 94% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | 24 |
| SafetyHospital-acquired infections | 58.3 |
| Efficiency and costMedicare spending per patient | 60 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Capital Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.1mi Puget Sound Care Olympia, WA · 108 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
- 3.5mi Regency Olympia Rehabilitation and Nursing Center Olympia, WA · 28 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 5.3mi Woodard Creek Health & Rehabilitation Olympia, WA · 152 beds Medicare overall 1 of 5 stars · Short-stay quality 5 of 5 SFF candidate
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.3mi DaVita Olympia Dialysis CenterOlympia, WA
- 5.9mi FMC LaceyOlympia, WA
- 7.6mi DaVita Lacey DialysisLacey, WA
Home health agencies nearby See more
- 5.7mi Puget Sound Home Health of Thurston CountyTumwater, WA Not rated
- 7.6mi Providence at Home With Compassus, Puget Sound SouthLacey, WA · 70% would recommend
- 14mi Careage Home HealthDupont, WA · 86% would recommend
Hospice care providers nearby See more
- 5.7mi Puget Sound HospiceTumwater, WA · 85% would recommend
- 7.6mi Providence at Home With Compassus, Puget Sound SouthLacey, WA · 87% would recommend
- 13mi Accentcare Hospice & Palliative Care of King CountyRenton, WA Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Capital Medical Center
255 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 25 specialties.
Find doctors in Olympia
Medicare-enrolled specialists with a practice in Olympia, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Capital Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Washington.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 141 | $66,777 | $15,957 | −13% |
| Heart failure and shock with major complicationsDRG 291 | 80 | $50,720 | $11,184 | −8% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 46 | $54,088 | $13,678 | −13% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 43 | $47,064 | $10,983 | −12% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 35 | $41,743 | $8,846 | −11% |
| Pulmonary edema and respiratory failureDRG 189 | 33 | $38,582 | $10,435 | −12% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 31 | $62,765 | $12,605 | −13% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 20 | $55,176 | $8,538 | −10% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Endovascular ProceduresAPC 5191 | 171 | $27,206 | $3,307 |
| Level 4 Urology and Related ServicesAPC 5374 | 122 | $26,377 | $3,507 |
| Level 5 Urology and Related ServicesAPC 5375 | 113 | $35,810 | $5,144 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 101 | $91,166 | $12,951 |
| Comprehensive Observation ServicesAPC 8011 | 97 | $28,716 | $2,728 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Washington hospital finances.
Who owns Capital Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Multicare Health System, a non-profit organization, incorporated 1986.
508 doctors and other clinicians list Capital Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Multicare Health System (EIN 91-1352172)
As filed with the IRS by Multicare Health System, which also files for 7 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Capital Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Thurston are federally designated health professional shortage areas (4 designations). Highest shortage score 13.
Mental health: Parts of Thurston are federally designated health professional shortage areas (4 designations). Highest shortage score 16.
Dental: Parts of Thurston are federally designated health professional shortage areas (4 designations). Highest shortage score 16.
Nurse pay: registered nurses in Washington earn a median $124,200 a year. Healthcare salaries in Washington.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Washington shortage areas
Closest other hospitals
Healthcare pay in Washington
Registered nurses across Washington (all employers) earned a median of $124,200 a year (BLS, May 2025).Registered Nurse (RN) salary in WashingtonNurse Practitioner salary in WashingtonRespiratory Therapist salary in WashingtonHealthcare salaries in Washington
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Cite this data
Writing about Capital Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.