Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Salem VA Medical Center
Salem, VA 24153
County: Salem City Directions Apple Maps Call (540) 982-2463
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 1.2mi Lewisgale Medical Center Salem, VA · Emergency room · median ER visit 2 hr 2 min Call Lewisgale Medical Center Directions to Lewisgale Medical Center (Google Maps) Details for Lewisgale Medical Center
- 4.5mi Carilion Medical Center Roanoke, VA · Emergency room · median ER visit 4 hr 32 min Call Carilion Medical Center Directions to Carilion Medical Center (Google Maps) Details for Carilion Medical Center
- 5.6mi Mount Regis Center Salem, VA Call Mount Regis Center Directions to Mount Regis Center (Google Maps) Details for Mount Regis Center
Quick answers about Salem VA Medical Center
What is the phone number for Salem VA Medical Center?
The main phone number for Salem VA Medical Center is (540) 982-2463, from Medicare's hospital records.
Call (540) 982-2463What is the address of Salem VA Medical Center?
Salem VA Medical Center is at 1970 Roanoke Boulevard, Salem, VA 24153.
Directions (opens Google Maps)Does Salem VA Medical Center have an emergency room?
Yes. Salem VA Medical Center has an emergency department, according to Medicare data.
What is Salem VA Medical Center's Medicare star rating?
Salem VA Medical Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for Salem VA Medical Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Salem VA Medical Center. For a medical emergency, call 911.
How Virginia hospitals rank on star ratings · Other VA hospitals in Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 595 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Salem VA Medical Center a 5-star patient experience rating out of 5. 82% would definitely recommend it (U.S. average 71%). 86% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Salem VA Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Salem VA Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.5% | 11.9% |
| Heart failure patients | 8.9% | 11.1% |
| Pneumonia patients | 12.5% | 15.2% |
| COPD patients | 7.6% | 8.6% |
| Hospital-wide, all conditions | 4.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 1 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.8 | 4.1 | Not compared |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health care eligibility at Salem VA Medical Center
Salem VA Medical Center is a VA medical center. VA hospitals care for veterans enrolled in VA health care; contact the VA to check your eligibility before you go.
Virginia runs its own exchange, Virginia's Insurance Marketplace. Check its provider directory for Salem VA Medical Center.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.1% | 16.2% | Not compared |
| Heart attack | 14.4% | 14.4% | Not compared |
| Heart failure | 19.9% | 21.3% | Not compared |
| Pneumonia | 15.5% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
| Hip or knee replacement | 6.9% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Salem VA Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 72 patients. | 69% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 51 patients. | 100% | 75% |
| Patients who left the ER before being seenLower is better. 22,428 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,884 patients. | 82% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 718 patients. | 19% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 40 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 1,431 patients. | 77% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 311 patients. | 85% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 40 patients. | 95% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Salem VA Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Salem Health & Rehabilitation Salem, VA · 240 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
- 0.3mi Davis and McDaniel Veterans Care Center Roanoke, VA · 180 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 0.9mi Brandon Oaks Nursing and Rehabilitation Center Roanoke, VA · 62 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 5.7mi DaVita Glenvar DialysisSalem, VA
- 5.7mi Bma - Roanoke-Salem DialysisSalem, VA
- 6.7mi Bma - Crystal SpringRoanoke, VA
Home health agencies nearby See more
- 3.4mi Carilion Home Care Services - RoanokeRoanoke, VA · 81% would recommend
- 4.6mi Brandon Oaks at HomeRoanoke, VA · 89% would recommend
- 5.7mi Interim Healthcare of RoanokeSalem, VA · 79% would recommend
Hospice care providers nearby See more
- 2.0mi Good Samaritan Hospice INCRoanoke, VA · 91% would recommend
- 3.4mi Carilion Hospice Services of RoanokeRoanoke, VA · 85% would recommend
- 4.6mi Heartland Hospice (Roanoke)Roanoke, VA · 75% would recommend
Source: CMS Care Compare. Distances are approximate.
Find doctors in Salem
Medicare-enrolled specialists with a practice in Salem, with addresses, phone numbers and the hospitals they work with.
The area around Salem VA Medical Center
HRSA shortage designations and BLS pay data
Mental health: Parts of Salem City are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Dental: Parts of Salem City are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Nurse pay: registered nurses in Virginia earn a median $93,600 a year. Healthcare salaries in Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Virginia shortage areas
Closest other hospitals
Healthcare pay in Virginia
Registered nurses across Virginia (all employers) earned a median of $93,600 a year (BLS, May 2025).Registered Nurse (RN) salary in VirginiaNurse Practitioner salary in VirginiaRespiratory Therapist salary in VirginiaHealthcare salaries in Virginia
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Cite this data
Writing about Salem VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.