CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Palms Behavioral Health
Harlingen, TX 78550
County: Cameron Directions Apple Maps Call (956) 365-2600
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 0.4mi Harlingen Medical Center Harlingen, TX · Emergency room · median ER visit 2 hr 40 min Call Harlingen Medical Center Directions to Harlingen Medical Center (Google Maps) Details for Harlingen Medical Center
- 0.7mi Valley Baptist Medical Center – Harlingen Harlingen, TX · Emergency room · median ER visit 2 hr 20 min Call Valley Baptist Medical Center – Harlingen Directions to Valley Baptist Medical Center – Harlingen (Google Maps) Details for Valley Baptist Medical Center – Harlingen
- 16mi Valley Regional Medical Center Brownsville, TX · Emergency room · median ER visit 2 hr 53 min Call Valley Regional Medical Center Directions to Valley Regional Medical Center (Google Maps) Details for Valley Regional Medical Center
Quick answers about Palms Behavioral Health
What is the phone number for Palms Behavioral Health?
The main phone number for Palms Behavioral Health is (956) 365-2600, from Medicare's hospital records.
Call (956) 365-2600What is the address of Palms Behavioral Health?
Palms Behavioral Health is at 613 Victoria Lane, Harlingen, TX 78550.
Directions (opens Google Maps)Does Palms Behavioral Health have an emergency room?
No emergency room is listed for Palms Behavioral Health in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for Palms Behavioral Health. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Palms Behavioral Health. For a medical emergency, call 911.
Other psychiatric hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What insurance does Palms Behavioral Health accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 454141). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 588 of 594 plans | BLUE-ADVANTAGE-HMO, MYBLUE-HEALTH | Blue-Advantage-Hmo |
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
| UnitedHealthcare | 31 of 47 plans | – | Non-Preferred |
| Wellpoint | 23 of 23 plans | – | Participating |
| Ambetter | 17 of 38 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans
What insurance does Palms Behavioral Health accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Palms Behavioral Health is in network for 5 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (588 of 594 plans), Antidote Health (41 of 43 plans), UnitedHealthcare (31 of 47 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Palms Behavioral Health take Medicare?
Palms Behavioral Health is a Medicare-certified hospital (CMS Certification Number 454141), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Palms Behavioral Health accept Blue Cross and Blue Shield of Texas?
Palms Behavioral Health is in network for 588 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Palms Behavioral Health accept Antidote Health?
Palms Behavioral Health is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Palms Behavioral Health accept UnitedHealthcare?
Palms Behavioral Health is in network for 31 of 47 plans that UnitedHealthcare sells on the Texas Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Not every UnitedHealthcare plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Care after a stay at Palms Behavioral Health
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.2mi Windsor Nursing and Rehabilitation Center of Harli Harlingen, TX · 154 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5 · Located in a hospital
- 0.5mi Sun Valley Rehabilitation and Healthcare Center Harlingen, TX · 124 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 0.6mi Harlingen Nursing and Rehabilitation Center Harlingen, TX · 120 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.1mi USRC San Benito DialysisSan Benito, TX
- 5.3mi FMC HarlingenHarlingen, TX
- 6.4mi USRC Harlingen DialysisHarlingen, TX
Home health agencies nearby See more
- 4.1mi Stay Healthy Homecare INCSan Benito, TX Not rated
- 5.3mi Amado Hospice & Home HealthHarlingen, TX
- 6.4mi United Home CareHarlingen, TX · 77% would recommend
Hospice care providers nearby See more
- 6.4mi Amedisys HospiceHarlingen, TX · 88% would recommend
- 6.4mi GentivaHarlingen, TX · 76% would recommend
- 6.4mi Greater Valley Hospice AllianceHarlingen, TX · 72% would recommend
Source: CMS Care Compare. Distances are approximate.
Psychiatric care quality
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025
Palms Behavioral Health reports inpatient psychiatric quality results to Medicare. Follow-up within 7 days: 42% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Treatment programs near Palms Behavioral Health
Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.
- 3.4mi Recovery Center of Cameron County Harlingen · 1806 West Jefferson Avenue, Harlingen, TX 956-428-7800
- 4.4mi Tropical Texas Behavioral Health 103 North Loop 499, Harlingen, TX 956-364-6500
- 4.4mi Tropical Texas Behavioral Health 103 North Loop 499, Harlingen, TX 956-364-6500
- 18mi Recovery Center of Cameron County Brownsville · 1185 FM 802 Ruben M Torres Boulevard, Brownsville, TX 956-548-0028
- 19mi Tropical Texas Behavioral Health 861 Old Alice Road, Brownsville, TX 956-547-5400
- 19mi Tropical Texas Behavioral Health 861 Old Alice Road, Brownsville, TX 956-547-5400
- 21mi El Dorado Texas Community Service Ctr Brownsville Health Services · 954 East Madison Street, Brownsville, TX 956-550-9970
- 21mi Tropical Texas Behavioral Health 2215 West Business 83, Weslaco, TX 956-520-8800
Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.
Find doctors in Harlingen
Medicare-enrolled specialists with a practice in Harlingen, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Palms Behavioral Health
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Strategic Bh-brownsville LLC, a for-profit organization, incorporated 2014.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Palms Behavioral Health
HRSA shortage designations and BLS pay data
Primary care: Parts of Cameron are federally designated health professional shortage areas (4 designations). Highest shortage score 16.
Mental health: Cameron is a federally designated health professional shortage area. Highest shortage score 14.
Dental: Parts of Cameron are federally designated health professional shortage areas (1 designation). Highest shortage score 20.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasPsychiatric Technician salary in TexasNurse Practitioner salary in TexasHealthcare salaries in Texas