facebook tracking Methodist Charlton Medical Center, Dallas, TX: ER Visit 3h 33m

Methodist Charlton Medical Center, Dallas, TX

3500 W Wheatland Rd, Dallas, TX 75237Dallas County

Acute care hospital 296 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Methodist Charlton Medical Center is a non-profit acute care hospital in Dallas, Texas, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 33 min in its emergency department, 1 hr 7 min longer than the average across Texas hospitals (2 hr 26 min). Medicare rates it 3 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey. Methodist Charlton Medical Center is in network for at least one 2027 Marketplace plan from 9 insurers in Texas, according to the insurers' network files loaded November 4, 2026.

Visiting Methodist Charlton Medical Center

Address 3500 W Wheatland Rd
Dallas, TX 75237
County: Dallas
Directions Apple Maps Call (214) 947-7777
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 33 min (average across TX hospitals: 2 hr 26 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across TX
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Methodist Charlton Medical Center (opens the hospital's site)

Quick answers about Methodist Charlton Medical Center

How long is the ER wait at Methodist Charlton Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 33 min in the Methodist Charlton Medical Center emergency room (the average across Texas hospitals is 2 hr 26 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (214) 947-7777. In an emergency, call 911.

What is the phone number for Methodist Charlton Medical Center?

The main phone number for Methodist Charlton Medical Center is (214) 947-7777, from Medicare's hospital records.

Call (214) 947-7777
What is the address of Methodist Charlton Medical Center?

Methodist Charlton Medical Center is at 3500 W Wheatland Rd, Dallas, TX 75237.

Directions (opens Google Maps)
Does Methodist Charlton Medical Center have an emergency room?

Yes. Methodist Charlton Medical Center has an emergency department, according to Medicare data.

What is Methodist Charlton Medical Center's Medicare star rating?

Methodist Charlton Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Methodist Charlton Medical Center spend a median of 3 hours 33 minutes there. That is 1 hour 7 minutes longer than the average across Texas hospitals (2 hours 26 minutes).

CMS rating ★★★★★ 3/5
Left before seen 1%
ER volume very high
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Methodist Charlton Medical Center. For a medical emergency, call 911.

Compare ER waits across Texas · How Texas hospitals rank on star ratings · Other birthing-friendly hospitals in Texas · How we source this data · Something wrong on this page? Tell us

Advertisement

What patients say

CMS patient survey (HCAHPS) · 861 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Methodist Charlton Medical Center a 3-star patient experience rating out of 5. 68% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 68% U.S. 71% · TX 73%
Rated 9 or 10 of 10 72% U.S. 72% · TX 74%
Survey response rate 13% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
80% always · 7% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
78% always · 7% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
62% always · 21% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
87% yes · 13% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
77% always · 7% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
68% always · 8% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
72% 9 or 10 · 9% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
68% definitely yes · 9% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

Advertisement

Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 6 hospital-acquired infections CMS could compare, Methodist Charlton Medical Center was better than the national benchmark on 3 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Better than national 3 infections vs 9.7 predicted · ratio 0.31
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Better than national 0 infections vs 9.9 predicted · ratio 0.00
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Same as national 0 infections vs 1.6 predicted · ratio 0.00
Surgical site infections after abdominal hysterectomyInfections at the surgery site after an abdominal hysterectomy.
Same as national 2 infections vs 1.4 predicted · ratio 1.44
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 4 infections vs 4.7 predicted · ratio 0.86
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 17 infections vs 34.2 predicted · ratio 0.50

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.97

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 10.6% 11.9%
Heart failure patients 11.1% 11.1%
Pneumonia patients 14.5% 15.2%
Stroke patients 15.5% 11.9%
COPD patients 7.7% 8.6%
Coronary bypass (CABG) surgery patients 2.4% 2.4%
Hospital-wide, all conditions 3.8% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 203.57 173.3 Same as national
Pressure ulcers (bed sores)per 1,000 patients 0.53 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.23 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.17 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.89 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.63 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 9.95 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.58 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.99 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.71 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 0.94 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Methodist Charlton Medical Center accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 450723). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Texas that list this hospital

Marketplace insurers whose 2027 plan networks in Texas list Methodist Charlton Medical Center, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross and Blue Shield of Texas 588 of 594 plans BLUE-ADVANTAGE-HMO, MYBLUE-HEALTH Blue-Advantage-Hmo
Oscar 182 of 182 plans – Preferred
Antidote Health 41 of 43 plans TIERTWO Tiertwo
Wellpoint 23 of 23 plans – Participating
Ambetter 17 of 38 plans – Preferred
UnitedHealthcare 14 of 47 plans – Non-Preferred
Molina Healthcare 12 of 12 plans – –
Imperial Insurance Companies, Inc. 8 of 11 plans – Preferred
Harbor Health 4 of 28 plans – Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas

Is Methodist Charlton Medical Center in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Methodist Charlton Medical Center accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Methodist Charlton Medical Center is in network for 9 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (588 of 594 plans), Oscar (182 of 182 plans), Antidote Health (41 of 43 plans) and 6 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Methodist Charlton Medical Center take Medicare?

Methodist Charlton Medical Center is a Medicare-certified hospital (CMS Certification Number 450723), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Methodist Charlton Medical Center accept Blue Cross and Blue Shield of Texas?

Methodist Charlton Medical Center is in network for 588 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Methodist Charlton Medical Center accept Oscar?

Methodist Charlton Medical Center is in network for 182 of 182 plans that Oscar sells on the Texas Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Methodist Charlton Medical Center accept Antidote Health?

Methodist Charlton Medical Center is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, Methodist Charlton Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 13.5% 14.4% Not compared
Heart failure 21.7% 21.3% Not compared
Pneumonia 15.9% 17.3% Not compared
COPD (chronic lung disease) 19.6% 20% Not compared
Heart bypass surgery (CABG) 9.9% 11% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +13.8 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +42.9 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +42.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.6 per 1,000 procedures · U.S. 13
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 5 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.048 321 More than expected
Pneumonia 1.005 239 More than expected
COPD 1.001 80 More than expected
Heart bypass surgery 0.978 – Fewer than expected
Heart attack 0.943 110 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Methodist Charlton Medical Center's emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 230 patients. 86% 65%
Septic shock: full treatment within 3 hoursHigher is better. 104 patients. 93% 73%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 18 patients. 78% 69%
Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 29 patients. 0% 53%*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 365 patients. 213 min 162 min
Patients who left the ER before being seenLower is better. 90,119 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 2,780 patients. 89% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,319 patients. 12% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 255 patients. 93% 93%
Stroke: discharged on clot-prevention medicineHigher is better. 251 patients. 98% 98%*
Stroke with atrial fibrillation: discharged on a blood thinnerHigher is better. 44 patients. 68% 75%*
Stroke: clot prevention started by day 2Higher is better. 253 patients. 91% 94%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
22.5 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.10
10% more than the national median per hospital stay (about $30,158 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications22
Patient experiencePatient survey results28
SafetyHospital-acquired infections40
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Methodist Charlton Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

Advertisement

Doctors at Methodist Charlton Medical Center

267 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 26 specialties.

See all 267 clinicians

Find doctors in Dallas

Medicare-enrolled specialists with a practice in Dallas, with addresses, phone numbers and the hospitals they work with.

Advertisement
Prices at Methodist Charlton Medical Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Methodist Charlton Medical Center lists them here:

From the hospital's price transparency file (www.methodisthealthsystem.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Methodist Charlton Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 697 $27,676 $2,447
Level 2 Upper GI ProceduresAPC 5302 76 $15,758 $1,696
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 54 $11,001 $1,416
Level 3 Vascular ProceduresAPC 5183 50 $17,160 $2,869
Level 1 Endovascular ProceduresAPC 5191 48 $28,645 $2,893

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
296
Reported to Medicare, FY2025
Employees
1,499
Full-time equivalent
Discharges
14,043
Inpatient stays a year
Patient revenue
$357.7 million
Net of discounts
Operating margin
-2.4%
On patient care
Charity care
$43.8 million
12.0% of expenses
Bad debt
$70.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.

Who owns Methodist Charlton Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Methodist Hospitals of Dallas, a non-profit organization.

Methodist Hospitals of Dallas Operational or managerial control · since 1984
Methodist Hospitals of Dallas Owns 5% or more directly · since 1984

428 doctors and other clinicians list Methodist Charlton Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Methodist Hospitals of Dallas (EIN 75-0800661)

Revenue
$1.9 billion
Expenses
$1.7 billion
Surplus
$170.3 million
8.9% of revenue
Officer pay
$15.5 million
Compensation of current officers, directors and key employees

As filed with the IRS by Methodist Hospitals of Dallas, which also files for 6 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Methodist Charlton Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Dallas are federally designated health professional shortage areas (10 designations). Highest shortage score 18.

Mental health: Parts of Dallas are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Dental: Parts of Dallas are federally designated health professional shortage areas (11 designations). Highest shortage score 16.

Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas

Healthcare pay in Texas

Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas

Add this rating badge to your website
Methodist Charlton Medical Center rating badge

The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.

Cite this data

Writing about Methodist Charlton Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/texas/dallas/methodist-charlton-medical-center/3500-w-wheatland-rd/

Advertisement