CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting The Hospital at Westlake Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for The Hospital at Westlake Medical Center (opens the hospital's site)
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Quick answers about The Hospital at Westlake Medical Center
What is the phone number for The Hospital at Westlake Medical Center?
The main phone number for The Hospital at Westlake Medical Center is (512) 327-0000, from Medicare's hospital records.
Call (512) 327-0000What is the address of The Hospital at Westlake Medical Center?
The Hospital at Westlake Medical Center is at 5656 Bee Caves Rd, Austin, TX 78746.
Directions (opens Google Maps)Does The Hospital at Westlake Medical Center have an emergency room?
Yes. The Hospital at Westlake Medical Center has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for The Hospital at Westlake Medical Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with The Hospital at Westlake Medical Center. For a medical emergency, call 911.
How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 157 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave The Hospital at Westlake Medical Center a 3-star patient experience rating out of 5. 62% would definitely recommend it (U.S. average 71%). 61% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Its rate of serious complications was same as national.
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.54 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.23 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.18 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.17 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.53 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.58 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.94 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.12 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.7 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.03 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does The Hospital at Westlake Medical Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 670006). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 463 of 594 plans | BLUE-ADVANTAGE-HMO | Blue-Advantage-Hmo |
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
| Ambetter | 17 of 38 plans | – | Preferred |
| Sendero Health Plans, Local Nonprofit | 7 of 7 plans | – | Non-Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans
What insurance does The Hospital at Westlake Medical Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), The Hospital at Westlake Medical Center is in network for 4 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (463 of 594 plans), Antidote Health (41 of 43 plans), Ambetter (17 of 38 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Hospital at Westlake Medical Center take Medicare?
The Hospital at Westlake Medical Center is a Medicare-certified hospital (CMS Certification Number 670006), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does The Hospital at Westlake Medical Center accept Blue Cross and Blue Shield of Texas?
The Hospital at Westlake Medical Center is in network for 463 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Hospital at Westlake Medical Center accept Antidote Health?
The Hospital at Westlake Medical Center is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Hospital at Westlake Medical Center accept Ambetter?
The Hospital at Westlake Medical Center is in network for 17 of 38 plans that Ambetter sells on the Texas Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Not every Ambetter plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, The Hospital at Westlake Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 14.8% | 16.2% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.112 | – | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2024 – Dec 2024
The Hospital at Westlake Medical Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Patients who left the ER before being seenLower is better. 856 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 271 patients. | 90% | 77% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at The Hospital at Westlake Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 2.5mi Querencia at Barton Creek Austin, TX · 42 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 3.0mi Brookdale Westlake Hills Austin, TX · 90 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 4.3mi Barton Valley Rehabilitation and Healthcare Center Austin, TX · 126 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 5.1mi DaVita El Milagro Dialysis UnitAustin, TX
- 5.1mi Shc SouthwoodAustin, TX
- 5.4mi DaVita Waterloo Dialysis CenterAustin, TX
Home health agencies nearby See more
- 3.2mi Robinson Creek Home Health and HospiceAustin, TX
- 3.2mi Life Unlimited Home HealthAustin, TX · 88% would recommend
- 5.0mi Centerwell Home HealthAustin, TX · 75% would recommend
Hospice care providers nearby See more
- 3.2mi Robinson Creek Home Health and HospiceAustin, TX Not rated
- 5.0mi St. David's Hospice & Family CareAustin, TX · 86% would recommend
- 5.0mi Accentcare Hospice & Palliative Care - AustinAustin, TX · 79% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at The Hospital at Westlake Medical Center
19 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 9 specialties.
Find doctors in Austin
Medicare-enrolled specialists with a practice in Austin, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. The Hospital at Westlake Medical Center lists them here:
From the hospital's price transparency file (www.westlakemedical.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at The Hospital at Westlake Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Major joint or limb reattachment procedures of upper extremitiesDRG 483 | 67 | $144,041 | $16,063 | −16% |
| Cervical spinal fusion without complicationsDRG 473 | 27 | $181,713 | $18,630 | +1% |
| Combined anterior and posterior spinal fusion without complicationsDRG 455 | 23 | $292,213 | $29,324 | −24% |
| Spinal fusion except cervical without major complicationsDRG 460 | 16 | $271,907 | $22,786 | −24% |
| Cervical spinal fusion with complicationsDRG 472 | 11 | $190,268 | $19,018 | −22% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 4 Musculoskeletal ProceduresAPC 5114 | 71 | $61,750 | $6,064 |
| Level 6 Musculoskeletal ProceduresAPC 5116 | 40 | $131,089 | $16,052 |
| Level 5 Neurostimulator and Related ProceduresAPC 5465 | 37 | $333,945 | $26,725 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 25 | $128,748 | $11,346 |
| Level 3 Musculoskeletal ProceduresAPC 5113 | 23 | $40,723 | $1,822 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns The Hospital at Westlake Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Westlake Surgical LP, a for-profit organization, incorporated 2002.
58 doctors and other clinicians list The Hospital at Westlake Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around The Hospital at Westlake Medical Center
HRSA shortage designations and BLS pay data
Mental health: Parts of Travis are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas
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