CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Cross Creek Hospital
Austin, TX 78754
County: Travis Directions Apple Maps Call (844) 572-4956
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 2.9mi Dell Children's Medical Center Austin, TX · Emergency room Call Dell Children's Medical Center Directions to Dell Children's Medical Center (Google Maps) Details for Dell Children's Medical Center
- 4.4mi St Davids Hospital Austin, TX · Emergency room · median ER visit 2 hr 40 min Call St Davids Hospital Directions to St Davids Hospital (Google Maps) Details for St Davids Hospital
- 4.5mi Northwest Hills Surgical Hospital Austin, TX · Emergency room Call Northwest Hills Surgical Hospital Directions to Northwest Hills Surgical Hospital (Google Maps) Details for Northwest Hills Surgical Hospital
Quick answers about Cross Creek Hospital
What is the phone number for Cross Creek Hospital?
The main phone number for Cross Creek Hospital is (844) 572-4956, from Medicare's hospital records.
Call (844) 572-4956What is the address of Cross Creek Hospital?
Cross Creek Hospital is at 8402 Cross Park Drive, Austin, TX 78754.
Directions (opens Google Maps)Does Cross Creek Hospital have an emergency room?
No emergency room is listed for Cross Creek Hospital in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for Cross Creek Hospital. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Cross Creek Hospital. For a medical emergency, call 911.
Other psychiatric hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What insurance does Cross Creek Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 454133). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 588 of 594 plans | BLUE-ADVANTAGE-HMO, MYBLUE-HEALTH | Blue-Advantage-Hmo |
| Oscar | 182 of 182 plans | – | Preferred |
| Ambetter | 38 of 38 plans | – | Preferred |
| UnitedHealthcare | 31 of 47 plans | – | Non-Preferred |
| CHRISTUS Health Plan | 18 of 18 plans | – | Preferred |
| Harbor Health | 4 of 28 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans
What insurance does Cross Creek Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Cross Creek Hospital is in network for 6 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (588 of 594 plans), Oscar (182 of 182 plans), Ambetter (38 of 38 plans) and 3 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Cross Creek Hospital take Medicare?
Cross Creek Hospital is a Medicare-certified hospital (CMS Certification Number 454133), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Cross Creek Hospital accept Blue Cross and Blue Shield of Texas?
Cross Creek Hospital is in network for 588 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Cross Creek Hospital accept Oscar?
Cross Creek Hospital is in network for 182 of 182 plans that Oscar sells on the Texas Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Cross Creek Hospital accept Ambetter?
Cross Creek Hospital is in network for 38 of 38 plans that Ambetter sells on the Texas Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Care after a stay at Cross Creek Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Sedona Trace Health and Wellness Center Austin, TX · 119 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 2.3mi Legend Oaks Healthcare and Rehabilitation - North Austin, TX · 124 beds Medicare overall 1 of 5 stars · Short-stay quality 4 of 5
- 3.5mi Oakcrest Nursing and Rehabilitation Center Austin, TX · 67 beds Medicare overall 4 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.4mi Shc MuellerAustin, TX
- 2.4mi Childrens Dialysis Clinic of Central TexasAustin, TX Not rated
- 3.2mi Shc Tech RidgeAustin, TX
Home health agencies nearby See more
- 1.6mi Bellcoa Home Health Service INCAustin, TX · 85% would recommend
- 1.6mi Hana Care TexasAustin, TX
- 1.6mi At Home Quality Care - AustinAustin, TX Not rated
Hospice care providers nearby See more
- 1.6mi Generations Health Care INCAustin, TX Not rated
- 1.6mi Sonder HospiceAustin, TX · 73% would recommend Not rated
- 2.4mi Dell Children's at HomeAustin, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Psychiatric care quality
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025
Cross Creek Hospital reports inpatient psychiatric quality results to Medicare. Follow-up within 7 days: 30% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Treatment programs near Cross Creek Hospital
Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.
- 0.7mi Clean Investments Inc Counseling Center · 1212 East Anderson Lane, Austin, TX 512-477-6690
- 2.7mi Community Medical Services Austin on Ferguson · 305 Ferguson Drive, Austin, TX 512-339-9757
- 4.1mi Austin State Hospital 4110 Guadalupe Street, Austin, TX 512-452-0381
- 4.1mi Embracia Health 503 West 41st Street, Austin, TX 512-551-8545
- 4.1mi Embracia Health 503 West 41st Street, Austin, TX 512-551-8545
- 4.5mi Arise Recovery Centers North Austin · 8240 North Mopac Expressway, Austin, TX 737-258-3326
- 4.5mi Integral Care CARE Program Journey OTP · 1165 Airport Boulevard, Austin, TX 512-804-3650
- 4.5mi Integral Care CARE Program Journey OTP · 1165 Airport Boulevard, Austin, TX 512-804-3650
Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.
Find doctors in Austin
Medicare-enrolled specialists with a practice in Austin, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Cross Creek Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Austin Behavioral Hospital LLC, a for-profit organization, incorporated 2013.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Cross Creek Hospital
HRSA shortage designations and BLS pay data
Mental health: Parts of Travis are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasPsychiatric Technician salary in TexasNurse Practitioner salary in TexasHealthcare salaries in Texas