facebook tracking Crestwyn Behavioral Health: 9485 Crestwyn Hills Cove - Memphis, TN

Crestwyn Behavioral Health, Memphis, TN

9485 Crestwyn Hills Cove, Memphis, TN 38125Shelby County

Psychiatric hospital 84 beds (Medicare cost report FY2024) Emergency room

Call (901) 457-5667 Directions (opens Google Maps)

Independent directory · data from CMS, not from this hospital

Crestwyn Behavioral Health is a for-profit psychiatric hospital in Memphis, Tennessee, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, it reported 84 beds and 2,002 inpatient discharges to Medicare for fiscal year 2024. Medicare (CMS) has not published an overall star rating or an emergency room visit time for Crestwyn Behavioral Health. Crestwyn Behavioral Health is in network for at least one 2027 Marketplace plan from 3 insurers in Tennessee, according to the insurers' network files loaded November 4, 2026.

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline.
Call 988 Text 988 Chat online (opens 988lifeline.org)
Emergency? Call 911.
Medicare star ratingNot ratedReason below
Beds84Medicare cost report FY2024

CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Crestwyn Behavioral Health

Address 9485 Crestwyn Hills Cove
Memphis, TN 38125
County: Shelby Directions Apple Maps Call (901) 457-5667
Emergency room Yes, Crestwyn Behavioral Health has an emergency room. ER times across TN
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Crestwyn Behavioral Health

What is the phone number for Crestwyn Behavioral Health?

The main phone number for Crestwyn Behavioral Health is (901) 457-5667, from Medicare's hospital records.

Call (901) 457-5667
What is the address of Crestwyn Behavioral Health?

Crestwyn Behavioral Health is at 9485 Crestwyn Hills Cove, Memphis, TN 38125.

Directions (opens Google Maps)
Does Crestwyn Behavioral Health have an emergency room?

Yes. Crestwyn Behavioral Health has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Type Psychiatric
Ownership For-profit

CMS has not reported an emergency department wait time for Crestwyn Behavioral Health. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Crestwyn Behavioral Health. For a medical emergency, call 911.

Other psychiatric hospitals in Tennessee · How we source this data · Something wrong on this page? Tell us

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What insurance does Crestwyn Behavioral Health accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 444025). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Tennessee that list this hospital

Marketplace insurers whose 2027 plan networks in Tennessee list Crestwyn Behavioral Health, most plans in network first
InsurerPlans in networkNetworkNetwork tier
BlueCross BlueShield of Tennessee 112 of 112 plans BEHAVHEALTH Behavhealth
Ambetter 19 of 19 plans – Preferred
UnitedHealthcare 15 of 18 plans – Non-Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Tennessee

Plans that include this hospital: BlueCross B16S HSA, BlueCross G08S $30 PCP Copay, BlueCross G09S, BlueCross S26S $40 PCP Copay, Ambetter Apex Gold, Ambetter Apex Gold + Vision + Adult Dental Compare plans

Is Crestwyn Behavioral Health in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Crestwyn Behavioral Health accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Crestwyn Behavioral Health is in network for 3 Marketplace insurers in Tennessee: BlueCross BlueShield of Tennessee (112 of 112 plans), Ambetter (19 of 19 plans) and UnitedHealthcare (15 of 18 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Crestwyn Behavioral Health take Medicare?

Crestwyn Behavioral Health is a Medicare-certified hospital (CMS Certification Number 444025), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Crestwyn Behavioral Health accept BlueCross BlueShield of Tennessee?

Crestwyn Behavioral Health is in network for 112 of 112 plans that BlueCross BlueShield of Tennessee sells on the Tennessee Marketplace in 2027, according to BlueCross BlueShield of Tennessee's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Crestwyn Behavioral Health accept Ambetter?

Crestwyn Behavioral Health is in network for 19 of 19 plans that Ambetter sells on the Tennessee Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Crestwyn Behavioral Health accept UnitedHealthcare?

Crestwyn Behavioral Health is in network for 15 of 18 plans that UnitedHealthcare sells on the Tennessee Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Not every UnitedHealthcare plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Care after a stay at Crestwyn Behavioral Health

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Psychiatric care quality

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline.
Call 988 Text 988 Chat online (opens 988lifeline.org)
Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025

Crestwyn Behavioral Health reports inpatient psychiatric quality results to Medicare. Follow-up within 7 days: 26% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

After discharge

Follow-up within 7 days Patients who had a follow-up visit with a mental health provider within 7 days of leaving the hospital. Based on 50 patients. Jul 2023 – Jun 2024.
26% U.S. 37% · top 10% 53%
Follow-up within 30 days Patients who had a follow-up visit with a mental health provider within 30 days of leaving. Based on 50 patients. Jul 2023 – Jun 2024.
60% U.S. 60% · top 10% 77%
Kept taking prescribed medication Medicare patients who filled a prescription for their psychiatric medication after discharge. Based on 142 patients. Jul 2022 – Jun 2024.
72% U.S. 77% · top 10% 88%
Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 146 patients. Jul 2022 – Jun 2024.
21% U.S. 19% Same as national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 631 patients. Jan 2024 – Dec 2024.
98% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.01 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.09 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 459 patients. Jan 2024 – Dec 2024.
23% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 50 patients. Jan 2024 – Dec 2024.
64% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 170 patients. Jan 2024 – Dec 2024.
94% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 336 patients. Jan 2024 – Dec 2024.
100% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 298 patients. Oct 2024 – Mar 2025.
78% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Psychiatric hospitals by state In Tennessee

Treatment programs near Crestwyn Behavioral Health

Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.

Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.

Find doctors in Memphis

Medicare-enrolled specialists with a practice in Memphis, with addresses, phone numbers and the hospitals they work with.

Internal medicine doctors 297 Family doctors 162 OB-GYNs 97 General surgeons 80 Neurologists 80 All doctors in Memphis
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Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
84
Reported to Medicare, FY2024
Employees
142
Full-time equivalent
Discharges
2,002
Inpatient stays a year
Patient revenue
$24.7 million
Net of discounts
Operating margin
21.1%
On patient care

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Tennessee hospital finances.

Who owns Crestwyn Behavioral Health

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Crestwyn Health Group, LLC, a for-profit organization, incorporated 2013.

Acadia Crestwyn Holdings, LLC Owns 5% or more directly · 80% · since 2022 Holding company
Baptist Memorial Health Services, Inc Owns 5% or more directly · 20% · since 2013
Acadia Healthcare Company Inc Owns 5% or more indirectly · 80% · since 2016 For-profit
Acadia Jv Holdings LLC Owns 5% or more indirectly · 80% · since 2022 Holding company

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Crestwyn Behavioral Health

HRSA shortage designations and BLS pay data

Primary care: Parts of Shelby are federally designated health professional shortage areas (6 designations). Highest shortage score 21.

Mental health: Parts of Shelby are federally designated health professional shortage areas (5 designations). Highest shortage score 19.

Dental: Parts of Shelby are federally designated health professional shortage areas (4 designations). Highest shortage score 19.

Nurse pay: registered nurses in Tennessee earn a median $81,500 a year. Healthcare salaries in Tennessee.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Tennessee shortage areas

Closest other hospitals

7.7 mi St Francis Hospital Memphis, TN 2 hr 30 min ER visit 7.9 mi Parkwood Health System Olive Branch, MS No ER listed 8.6 mi Methodist Healthcare - Olive Branch Hospital Olive Branch, MS 3 hr 42 min ER visit 8.9 mi Baptist Memorial Hospital Memphis, TN 3 hr 2 min ER visit 11 mi Delta Medical Center Memphis, TN
All 12 hospitals in Memphis →

Healthcare pay in Tennessee

Registered nurses across Tennessee (all employers) earned a median of $81,500 a year (BLS, May 2025).Registered Nurse (RN) salary in TennesseePsychiatric Technician salary in TennesseeNurse Practitioner salary in TennesseeHealthcare salaries in Tennessee

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