facebook tracking MUSC Health Florence Medical Center (formerly Carolinas Hospital System)

MUSC Health Florence Medical Center, Florence, SC

805 Pamplico Hwy, Florence, SC 29505Florence County

Formerly Carolinas Hospital System

Acute care hospital 248 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

MUSC Health Florence Medical Center is a public acute care hospital in Florence, South Carolina, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 56 min in its emergency department, 14 min longer than the average across South Carolina hospitals (2 hr 42 min). Medicare rates it 3 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey.

Visiting MUSC Health Florence Medical Center

Address 805 Pamplico Hwy
Florence, SC 29505
County: Florence
Directions Apple Maps Call (843) 674-5000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 56 min (average across SC hospitals: 2 hr 42 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across SC
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for MUSC Health Florence Medical Center (opens the hospital's site)

Quick answers about MUSC Health Florence Medical Center

How long is the ER wait at MUSC Health Florence Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 56 min in the MUSC Health Florence Medical Center emergency room (the average across South Carolina hospitals is 2 hr 42 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (843) 674-5000. In an emergency, call 911.

What is the phone number for MUSC Health Florence Medical Center?

The main phone number for MUSC Health Florence Medical Center is (843) 674-5000, from Medicare's hospital records.

Call (843) 674-5000
What is the address of MUSC Health Florence Medical Center?

MUSC Health Florence Medical Center is at 805 Pamplico Hwy, Florence, SC 29505.

Directions (opens Google Maps)
Does MUSC Health Florence Medical Center have an emergency room?

Yes. MUSC Health Florence Medical Center has an emergency department, according to Medicare data.

What is MUSC Health Florence Medical Center's Medicare star rating?

MUSC Health Florence Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at MUSC Health Florence Medical Center spend a median of 2 hours 56 minutes there. That is 14 minutes longer than the average across South Carolina hospitals (2 hours 42 minutes).

CMS rating ★★★★★ 3/5
Left before seen 2%
ER volume very high
Type Acute Care
Ownership Government
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with MUSC Health Florence Medical Center. For a medical emergency, call 911.

Compare ER waits across South Carolina · How South Carolina hospitals rank on star ratings · Other birthing-friendly hospitals in South Carolina · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 1,010 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave MUSC Health Florence Medical Center a 3-star patient experience rating out of 5. 71% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 71% U.S. 71% · SC 70%
Rated 9 or 10 of 10 72% U.S. 72% · SC 72%
Survey response rate 16% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
79% always · 5% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
78% always · 7% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
59% always · 21% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
83% yes · 17% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
69% always · 11% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
64% always · 7% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
72% 9 or 10 · 9% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
71% definitely yes · 6% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 5 hospital-acquired infections CMS could compare, MUSC Health Florence Medical Center was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 8 infections vs 5.3 predicted · ratio 1.52
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 4 infections vs 4.9 predicted · ratio 0.82
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Same as national 2 infections vs 3.9 predicted · ratio 0.51
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 3 infections vs 3.3 predicted · ratio 0.90
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 9 infections vs 25.8 predicted · ratio 0.35

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.05

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 10.8% 11.9%
Heart failure patients 9.4% 11.1%
Pneumonia patients 15.8% 15.2%
Stroke patients 11.6% 11.9%
COPD patients 10.2% 8.6%
Hospital-wide, all conditions 3.7% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 163.39 173.3 Same as national
Pressure ulcers (bed sores)per 1,000 patients 0.83 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.34 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.16 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.15 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.59 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 10.55 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.07 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 5.25 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.61 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 0.8 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, MUSC Health Florence Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 15% 14.4% Not compared
Heart failure 23.4% 21.3% Not compared
Pneumonia 18.7% 17.3% Not compared
COPD (chronic lung disease) 19.1% 20% Not compared
Heart bypass surgery (CABG) 10.4% 11% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -7.4 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +7.9 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +32.4 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.6 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.5 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 4.7 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.10 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 4 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.126 380 More than expected
Heart failure 1.054 401 More than expected
Heart attack 0.947 150 Fewer than expected
COPD 0.941 135 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

MUSC Health Florence Medical Center's emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 163 patients. 70% 65%
Septic shock: full treatment within 3 hoursHigher is better. 74 patients. 78% 73%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 11 patients. 82% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 378 patients. 176 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 23 patients. 222 min 257 min
Patients who left the ER before being seenLower is better. 92,368 patients. 2% 2%
Health care workers vaccinated against fluHigher is better. 2,235 patients. 77% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,221 patients. 18% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 140 patients. 81% 93%
Blood clot prevention givenHigher is better. 4,843 patients. 51% 90%*
Blood clot prevention given in intensive careHigher is better. 940 patients. 83% 97%*
Stroke: discharged on clot-prevention medicineHigher is better. 162 patients. 96% 98%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
26.8 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.98
2% less than the national median per hospital stay (about $26,868 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications30
Patient experiencePatient survey results37
SafetyHospital-acquired infections20
Efficiency and costMedicare spending per patient20

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at MUSC Health Florence Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient rehabilitation unit

CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 42T091

MUSC Health Florence Medical Center runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 65% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

Results

Returned home or to the community Medicare patients who went home (or to another community setting) after rehab and stayed out of hospitals and nursing homes for at least 31 days. Risk-standardized; CMS compares it with the national rate. Based on 477 patients. Oct 2023 – Sep 2025.
65% U.S. 67% Same as national
Preventable readmissions after discharge Medicare patients readmitted to a hospital within 30 days of leaving, for problems that good care could have prevented (risk-standardized). Based on 496 patients. Oct 2023 – Sep 2025.
11% U.S. 9.4% Same as national
Preventable readmissions during the stay Medicare patients sent back to a hospital during their rehab stay for problems that good care could have prevented (risk-standardized). Based on 526 patients. Oct 2023 – Sep 2025.
3.8% U.S. 4.7% Same as national
Met their expected function at discharge Patients who were at or above the expected ability to care for themselves and move around when they left. Based on 347 patients. Jan 2025 – Dec 2025.
71% U.S. 69%
Met expected self-care at discharge Patients at or above the expected ability to care for themselves (eating, bathing, dressing) when they left. Based on 347 patients. Jan 2025 – Dec 2025.
62% U.S. 65%
Met expected mobility at discharge Patients at or above the expected ability to move around when they left. Based on 347 patients. Jan 2025 – Dec 2025.
71% U.S. 62%

Safety

Falls with major injury Patients who had one or more falls with a major injury during their stay. Based on 397 patients. Jan 2025 – Dec 2025.
0% U.S. 0.2%
New or worsened pressure ulcers Patients with pressure ulcers or injuries that were new or got worse during the stay (risk-adjusted). Based on 395 patients. Jan 2025 – Dec 2025.
1.5% U.S. 0.9%
C. diff infections Standardized infection ratio for Clostridioides difficile infections. Below 1 means fewer than predicted. Oct 2024 – Sep 2025.
0.44 U.S. 0.34 Same as national
Medications reviewed Patients whose medicines were reviewed, with follow-up when a problem was found. Based on 397 patients. Jan 2025 – Dec 2025.
100% U.S. 98%
Medication list sent to next provider Patients whose current medication list went to their next care provider. Based on 339 patients. Jan 2025 – Dec 2025.
100% U.S. 97%
Medication list given to patient Patients (or their family or caregiver) given a current medication list at discharge. Based on 56 patients. Jan 2025 – Dec 2025.
98% U.S. 99%
Staff flu vaccination Health care staff who got a flu shot for the season. Based on 120 patients. Oct 2024 – Mar 2025.
90% U.S. 77%

Cost

Medicare spending per patient Medicare spending for a rehab stay and the 30 days after, compared with the national median facility (1.00). Below 1 means less spending. Based on 424 patients. Oct 2022 – Sep 2024.
0.95 U.S. 1.00

Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.

Doctors at MUSC Health Florence Medical Center

300 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 29 specialties.

See all 300 clinicians

Find doctors in Florence

Medicare-enrolled specialists with a practice in Florence, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at MUSC Health Florence Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for South Carolina.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 162 $26,157 $2,286
Level 4 Urology and Related ServicesAPC 5374 160 $59,833 $2,958
Level 1 Endovascular ProceduresAPC 5191 143 $51,565 $2,725
Level 3 Urology and Related ServicesAPC 5373 122 $43,498 $1,724
Level 2 Musculoskeletal ProceduresAPC 5112 113 $32,174 $1,338

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
248
Reported to Medicare, FY2025
Employees
1,052
Full-time equivalent
Discharges
12,902
Inpatient stays a year
Patient revenue
$299.6 million
Net of discounts
Operating margin
-4.9%
On patient care
Charity care
$9.9 million
3.2% of expenses
Bad debt
$20.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare South Carolina hospital finances.

Who owns MUSC Health Florence Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Medical University Hospital Authority, a non-profit organization.

Medical University of South Carolina Operational or managerial control · since 2019

755 doctors and other clinicians list MUSC Health Florence Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around MUSC Health Florence Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Florence are federally designated health professional shortage areas (1 designation). Highest shortage score 13.

Mental health: Florence is a federally designated health professional shortage area. Highest shortage score 16.

Dental: Parts of Florence are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Nurse pay: registered nurses in South Carolina earn a median $82,360 a year. Healthcare salaries in South Carolina.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. South Carolina shortage areas

Healthcare pay in South Carolina

Registered nurses across South Carolina (all employers) earned a median of $82,360 a year (BLS, May 2025).Registered Nurse (RN) salary in South CarolinaNurse Practitioner salary in South CarolinaRespiratory Therapist salary in South CarolinaHealthcare salaries in South Carolina

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Cite this data

Writing about MUSC Health Florence Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/south-carolina/florence/carolinas-hospital-system/805-pamplico-hwy/

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