Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Charleston VA Medical Center
Charleston, SC 29401
County: Charleston Directions Apple Maps Call (843) 577-5011
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 0.2mi Roper Hospital Charleston, SC · Emergency room · median ER visit 1 hr 36 min Call Roper Hospital Directions to Roper Hospital (Google Maps) Details for Roper Hospital
- 0.4mi MUSC Medical Center Charleston, SC · Emergency room · median ER visit 3 hr 25 min Call MUSC Medical Center Directions to MUSC Medical Center (Google Maps) Details for MUSC Medical Center
- 4.0mi Palmetto Lowcountry Behav Health North Charleston, SC Call Palmetto Lowcountry Behav Health Directions to Palmetto Lowcountry Behav Health (Google Maps) Details for Palmetto Lowcountry Behav Health
Quick answers about Charleston VA Medical Center
How long is the ER wait at Charleston VA Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 50 min in the Charleston VA Medical Center emergency room (the average across South Carolina hospitals is 2 hr 42 min). 1% of ER patients left before being seen. For tonight's wait, call (843) 577-5011. In an emergency, call 911.
What is the phone number for Charleston VA Medical Center?
The main phone number for Charleston VA Medical Center is (843) 577-5011, from Medicare's hospital records.
Call (843) 577-5011What is the address of Charleston VA Medical Center?
Charleston VA Medical Center is at 109 Bee Street, Charleston, SC 29401.
Directions (opens Google Maps)Does Charleston VA Medical Center have an emergency room?
Yes. Charleston VA Medical Center has an emergency department, according to Medicare data.
What is Charleston VA Medical Center's Medicare star rating?
Charleston VA Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Charleston VA Medical Center spend a median of 1 hour 50 minutes there. That is 52 minutes shorter than the average across South Carolina hospitals (2 hours 42 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Charleston VA Medical Center. For a medical emergency, call 911.
Compare ER waits across South Carolina · How South Carolina hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 892 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Charleston VA Medical Center a 4-star patient experience rating out of 5. 81% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Charleston VA Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Charleston VA Medical Center was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 9.8% | 11.9% |
| Heart failure patients | 8.3% | 11.1% |
| Pneumonia patients | 12.7% | 15.2% |
| COPD patients | 7.5% | 8.6% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.2 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 156.43 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.17 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.21 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.17 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.88 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.33 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.87 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.44 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.07 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.62 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.84 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.5% | 14.4% | Not compared |
| Heart failure | 21.4% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.3% | 20% | Not compared |
| Hip or knee replacement | 6.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Charleston VA Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 127 patients. | 41% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 279 patients. | 110 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 27 patients. | 224 min | 257 min |
| Patients who left the ER before being seenLower is better. 23,907 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,669 patients. | 88% | 78% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 37 patients. | 97% | 93% |
| Blood clot prevention givenHigher is better. 2,071 patients. | 78% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 752 patients. | 76% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 69 patients. | 99% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Charleston VA Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Kempton of Charleston Charleston, SC · 23 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 3.5mi Ashley River Healthcare Charleston, SC · 125 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
- 3.6mi Bishop Gadsden Episcopal Health Care Center Charleston, SC · 41 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.7mi DaVita Charles Towne DialysisCharleston, SC
- 2.7mi DCI West AshleyCharleston, SC
- 2.7mi DaVita Charles Towne Home ProgramCharleston, SC Not rated
Home health agencies nearby See more
- 2.7mi Roper-St. Francis Home HealthCharleston, SC · 86% would recommend
- 5.0mi Interim HealthcareNorth Charleston, SC · 88% would recommend
- 5.0mi MUSC Health at Home, By Bayada- CharlestonCharleston, SC · 81% would recommend
Hospice care providers nearby See more
- 2.7mi Promedica Hospice-CharlestonCharleston, SC · 82% would recommend Not rated
- 5.0mi Agape Hospice of the LowcountryNorth Charleston, SC · 80% would recommend
- 5.0mi Interim Health Care Hospice of CharlestonNorth Charleston, SC · 85% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Find doctors in Charleston
Medicare-enrolled specialists with a practice in Charleston, with addresses, phone numbers and the hospitals they work with.
The area around Charleston VA Medical Center
HRSA shortage designations and BLS pay data
Mental health: Parts of Charleston are federally designated health professional shortage areas (1 designation). Highest shortage score 13.
Nurse pay: registered nurses in South Carolina earn a median $82,360 a year. Healthcare salaries in South Carolina.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. South Carolina shortage areas
Closest other hospitals
Healthcare pay in South Carolina
Registered nurses across South Carolina (all employers) earned a median of $82,360 a year (BLS, May 2025).Registered Nurse (RN) salary in South CarolinaNurse Practitioner salary in South CarolinaRespiratory Therapist salary in South CarolinaHealthcare salaries in South Carolina
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Cite this data
Writing about Charleston VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.