Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mercy Memorial Health Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Mercy Memorial Health Center (opens the hospital's site)
Nearby hospitals
- 1.3mi Exceptional Community Hospital Ardmore Ardmore, OK · Emergency room Call Exceptional Community Hospital Ardmore Directions to Exceptional Community Hospital Ardmore (Google Maps) Details for Exceptional Community Hospital Ardmore
- 17mi Mercy Health Love County Marietta, OK · Emergency room · median ER visit 1 hr 21 min Call Mercy Health Love County Directions to Mercy Health Love County (Google Maps) Details for Mercy Health Love County
- 20mi Healdton Mercy Hospital Corporation Healdton, OK · Emergency room · median ER visit 1 hr 8 min Call Healdton Mercy Hospital Corporation Directions to Healdton Mercy Hospital Corporation (Google Maps) Details for Healdton Mercy Hospital Corporation
Quick answers about Mercy Memorial Health Center
How long is the ER wait at Mercy Memorial Health Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 14 min in the Mercy Memorial Health Center emergency room (the average across Oklahoma hospitals is 2 hr 2 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (580) 223-5400. In an emergency, call 911.
What is the phone number for Mercy Memorial Health Center?
The main phone number for Mercy Memorial Health Center is (580) 223-5400, from Medicare's hospital records.
Call (580) 223-5400What is the address of Mercy Memorial Health Center?
Mercy Memorial Health Center is at 1011 14th Ave NW, Ardmore, OK 73401.
Directions (opens Google Maps)Does Mercy Memorial Health Center have an emergency room?
Yes. Mercy Memorial Health Center has an emergency department, according to Medicare data.
What is Mercy Memorial Health Center's Medicare star rating?
Mercy Memorial Health Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Mercy Memorial Health Center spend a median of 2 hours 14 minutes there. That is 12 minutes longer than the average across Oklahoma hospitals (2 hours 2 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mercy Memorial Health Center. For a medical emergency, call 911.
Compare ER waits across Oklahoma · How Oklahoma hospitals rank on star ratings · Other birthing-friendly hospitals in Oklahoma · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 428 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Mercy Memorial Health Center a 4-star patient experience rating out of 5. 69% would definitely recommend it (U.S. average 71%). 70% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 2 hospital-acquired infections CMS could compare, Mercy Memorial Health Center was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.0% | 11.9% |
| Heart failure patients | 8.2% | 11.1% |
| Pneumonia patients | 12.2% | 15.2% |
| Stroke patients | 12.0% | 11.9% |
| COPD patients | 7.5% | 8.6% |
| Hospital-wide, all conditions | 3.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 160.51 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.22 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.28 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.24 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.16 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.65 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 8.57 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.74 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.79 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.68 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.96 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Mercy Memorial Health Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 370047). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Oklahoma that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Oklahoma | 100 of 106 plans | BLUE-ADVANTAGE-PPO, BLUE-PREFERRED-PPO, MYBLUE-HMO | Blue-Advantage-Ppo |
| Ambetter | 21 of 21 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Oklahoma
Plans that include this hospital: Blue Advantage Bronze PPO℠ - Standard HSA, Blue Advantage Bronze PPO℠ - Support HSA, Blue Advantage Gold PPO℠ - Balance, Blue Advantage Gold PPO℠ - Secure, Blue Advantage Gold PPO℠ - Standard, Blue Advantage Silver PPO℠ - Balance Compare plans
Adults in Oklahoma qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Oklahoma Medicaid plans it takes.
What insurance does Mercy Memorial Health Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mercy Memorial Health Center is in network for 2 Marketplace insurers in Oklahoma: Blue Cross and Blue Shield of Oklahoma (100 of 106 plans) and Ambetter (21 of 21 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Memorial Health Center take Medicare?
Mercy Memorial Health Center is a Medicare-certified hospital (CMS Certification Number 370047), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Mercy Memorial Health Center accept Blue Cross and Blue Shield of Oklahoma?
Mercy Memorial Health Center is in network for 100 of 106 plans that Blue Cross and Blue Shield of Oklahoma sells on the Oklahoma Marketplace in 2027, according to Blue Cross and Blue Shield of Oklahoma's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Oklahoma plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Memorial Health Center accept Ambetter?
Mercy Memorial Health Center is in network for 21 of 21 plans that Ambetter sells on the Oklahoma Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Mercy Memorial Health Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 15% | 14.4% | Not compared |
| Heart failure | 22.8% | 21.3% | Not compared |
| Pneumonia | 18.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 22.5% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 4 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 1.059 | 284 | More than expected |
| Pneumonia | 1.028 | 479 | More than expected |
| COPD | 1.006 | 112 | More than expected |
| Heart attack | 0.959 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Mercy Memorial Health Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 180 patients. | 84% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 53 patients. | 91% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 414 patients. | 134 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 15 patients. | 298 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 16 patients. | 388 min | 287 min |
| Patients who left the ER before being seenLower is better. 38,004 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,254 patients. | 92% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,288 patients. | 15% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 77 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 3,629 patients. | 100% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 992 patients. | 100% | 97%* |
| Stroke: clot prevention started by day 2Higher is better. 121 patients. | 99% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 57.5 |
| Patient experiencePatient survey results | 44 |
| SafetyHospital-acquired infections | 65 |
| Efficiency and costMedicare spending per patient | 20 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Mercy Memorial Health Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.6mi Elmbrook Home Ardmore, OK · 126 beds Medicare overall 3 of 5 stars · Short-stay quality 2 of 5
- 1.7mi Southbrook Healthcare Ardmore, OK · 114 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 2.1mi Ardmore Center for Rehabilitation and Healthcare Ardmore, OK · 62 beds Medicare overall 4 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.4mi DaVita Ardmore Dialysis RanchArdmore, OK
Home health agencies nearby See more
- 2.4mi Ideal Home Care, L.P.Ardmore, OK · 94% would recommend
- 2.4mi Carter Healthcare of South OklahomaArdmore, OK
- 22mi Marshall County Home Health, INCMadill, OK
Hospice care providers nearby See more
- 2.4mi Cross Timbers Hospice, INCArdmore, OK · 94% would recommend
- 2.4mi Good Shepherd Hospice of ArdmoreArdmore, OK · 86% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 370047
Mercy Memorial Health Center runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 42% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 37T047
Mercy Memorial Health Center runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 57% here, against 67% nationally. It is worse than national on returned home or to the community.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Mercy Memorial Health Center
179 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 23 specialties.
Find doctors in Ardmore
Medicare-enrolled specialists with a practice in Ardmore, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Mercy Memorial Health Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Oklahoma.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 352 | $43,868 | $14,823 | same |
| Heart failure and shock with major complicationsDRG 291 | 148 | $28,527 | $9,766 | −2% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 142 | $36,416 | $12,610 | same |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 79 | $31,024 | $10,372 | same |
| Kidney and urinary tract infections with major complicationsDRG 689 | 70 | $28,534 | $8,890 | −3% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 63 | $26,823 | $6,701 | −4% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 62 | $30,062 | $7,972 | −8% |
| Pulmonary edema and respiratory failureDRG 189 | 47 | $31,215 | $9,326 | −8% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 109 | $9,305 | $1,469 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 100 | $37,068 | $12,024 |
| Level 4 Urology and Related ServicesAPC 5374 | 94 | $14,086 | $3,217 |
| Level 2 Upper GI ProceduresAPC 5302 | 76 | $4,628 | $1,756 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 70 | $17,694 | $5,142 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Oklahoma hospital finances.
Who owns Mercy Memorial Health Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mercy Hospital Ardmore Inc, a non-profit organization, incorporated 1996.
389 doctors and other clinicians list Mercy Memorial Health Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Mercy Hospital Ardmore Inc (EIN 73-1500629)
As filed with the IRS by Mercy Hospital Ardmore Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Mercy Memorial Health Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Carter are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Carter is a federally designated health professional shortage area. Highest shortage score 18.
Dental: Parts of Carter are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in Oklahoma earn a median $82,920 a year. Healthcare salaries in Oklahoma.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Oklahoma shortage areas
Closest other hospitals
Healthcare pay in Oklahoma
Registered nurses across Oklahoma (all employers) earned a median of $82,920 a year (BLS, May 2025).Registered Nurse (RN) salary in OklahomaNurse Practitioner salary in OklahomaRespiratory Therapist salary in OklahomaHealthcare salaries in Oklahoma
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Cite this data
Writing about Mercy Memorial Health Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.