facebook tracking Avita Ontario, Ontario, OH: ER Visit 2h 28m, 4-Star Rating

Avita Ontario, Ontario, OH

715 Richland Mall, Ontario, OH 44906Richland County

Acute care hospital 49 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Avita Ontario is a non-profit acute care hospital in Ontario, Ohio, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 28 min in its emergency department, 13 min shorter than the average across Ohio hospitals (2 hr 41 min). Medicare rates it 4 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey. Avita Ontario is in network for at least one 2027 Marketplace plan from 3 insurers in Ohio, according to the insurers' network files loaded November 4, 2026.

Visiting Avita Ontario

Address 715 Richland Mall
Ontario, OH 44906
County: Richland
Directions Apple Maps Call (419) 462-4534
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 28 min (average across OH hospitals: 2 hr 41 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across OH
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Avita Ontario

How long is the ER wait at Avita Ontario?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 28 min in the Avita Ontario emergency room (the average across Ohio hospitals is 2 hr 41 min). 1% of ER patients left before being seen. For tonight's wait, call (419) 462-4534. In an emergency, call 911.

What is the phone number for Avita Ontario?

The main phone number for Avita Ontario is (419) 462-4534, from Medicare's hospital records.

Call (419) 462-4534
What is the address of Avita Ontario?

Avita Ontario is at 715 Richland Mall, Ontario, OH 44906.

Directions (opens Google Maps)
Does Avita Ontario have an emergency room?

Yes. Avita Ontario has an emergency department, according to Medicare data.

What is Avita Ontario's Medicare star rating?

Avita Ontario has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Avita Ontario spend a median of 2 hours 28 minutes there. That is 13 minutes shorter than the average across Ohio hospitals (2 hours 41 minutes).

CMS rating ★★★★★ 4/5
Left before seen 1%
ER volume medium
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Avita Ontario. For a medical emergency, call 911.

Compare ER waits across Ohio · How Ohio hospitals rank on star ratings · Other birthing-friendly hospitals in Ohio · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 246 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Avita Ontario a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 83% U.S. 71% · OH 71%
Rated 9 or 10 of 10 78% U.S. 72% · OH 73%
Survey response rate 21% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
87% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
63% always · 18% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
85% yes · 15% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
79% always · 4% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
61% always · 4% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
78% 9 or 10 · 7% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
83% definitely yes · 4% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Avita Ontario was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 3.9 predicted · ratio 0.26

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.92

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 13.0% 11.9%
Heart failure patients 8.7% 11.1%
Pneumonia patients 17.7% 15.2%
Stroke patients 12.7% 11.9%
COPD patients 9.5% 8.6%
Hospital-wide, all conditions 5.1% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 10 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.48 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.26 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.2 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.28 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.66 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 8.14 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.73 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.96 5.27 Same as national
Surgical wound splitting openper 1,000 patients 2.07 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.03 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Avita Ontario accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 360365). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Ohio that list this hospital

Marketplace insurers whose 2027 plan networks in Ohio list Avita Ontario, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Antidote Health 36 of 36 plans TIERTWO Tiertwo
Ambetter 19 of 19 plans – Preferred
Anthem Blue Cross Blue Shield 12 of 12 plans – Participating

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Ohio

Plans that include this hospital: Anthem Bronze Pathway X HSA, Anthem Bronze Pathway X HSA Adult Dental/Vision, Anthem Bronze Pathway X HSA Standard, Anthem Gold Pathway X Standard, Anthem Heart Healthy Bronze Pathway X HSA, Anthem Heart Healthy Silver Pathway X Compare plans

Adults in Ohio qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Ohio Medicaid plans it takes.

Is Avita Ontario in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Avita Ontario accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Avita Ontario is in network for 3 Marketplace insurers in Ohio: Antidote Health (36 of 36 plans), Ambetter (19 of 19 plans) and Anthem Blue Cross Blue Shield (12 of 12 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Avita Ontario take Medicare?

Avita Ontario is a Medicare-certified hospital (CMS Certification Number 360365), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Avita Ontario accept Antidote Health?

Avita Ontario is in network for 36 of 36 plans that Antidote Health sells on the Ohio Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Avita Ontario accept Ambetter?

Avita Ontario is in network for 19 of 19 plans that Ambetter sells on the Ohio Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Avita Ontario accept Anthem Blue Cross Blue Shield?

Avita Ontario is in network for 12 of 12 plans that Anthem Blue Cross Blue Shield sells on the Ohio Marketplace in 2027, according to Anthem Blue Cross Blue Shield's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, Avita Ontario was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 14% 14.4% Not compared
Heart failure 22% 21.3% Not compared
Pneumonia 17% 17.3% Not compared
COPD (chronic lung disease) 21% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +53.6 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +19.6 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.6 per 1,000 procedures · U.S. 13
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 4 conditions is above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.029 45 More than expected
Pneumonia 0.993 88 Fewer than expected
Heart attack 0.990 – Fewer than expected
COPD 0.953 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Avita Ontario's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 35 patients. 46% 65%
Septic shock: full treatment within 3 hoursHigher is better. 13 patients. 69% 73%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 14 patients. 93% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 375 patients. 148 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 12 patients. 335 min 287 min
Patients who left the ER before being seenLower is better. 28,653 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 1,417 patients. 74% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 492 patients. 10% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 378 patients. 98% 93%
Blood clot prevention givenHigher is better. 616 patients. 100% 90%*
Blood clot prevention given in intensive careHigher is better. 271 patients. 100% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
31.4 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.08
8% more than the national median per hospital stay (about $29,610 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications27.5
Patient experiencePatient survey results58
SafetyHospital-acquired infections40
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Avita Ontario

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Avita Ontario

139 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 27 specialties.

See all 139 clinicians

Find doctors in Ontario

Medicare-enrolled specialists with a practice in Ontario, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Avita Ontario

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Ohio.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Pulmonary edema and respiratory failureDRG 189 20 $45,912 $9,277 −11%
Heart failure and shock with major complicationsDRG 291 16 $28,253 $8,677 −19%
Respiratory infections and inflammations with major complicationsDRG 177 14 $42,047 $12,098 −7%
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 12 $52,630 $12,248 −22%
Simple pneumonia and pleurisy with major complicationsDRG 193 11 $42,265 $9,514 −11%
Simple pneumonia and pleurisy with complicationsDRG 194 11 $23,380 $6,029 −12%
Cardiac arrhythmia and conduction disorders with major complicationsDRG 308 11 $31,777 $8,760 −14%
Revision of hip or knee replacement without complicationsDRG 468 11 $125,451 $23,731 +10%

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 2 Urology and Related ServicesAPC 5372 312 $833 $512
Level 5 Musculoskeletal ProceduresAPC 5115 219 $49,894 $11,432
Level 6 Musculoskeletal ProceduresAPC 5116 24 $73,356 $16,174
Level 2 Musculoskeletal ProceduresAPC 5112 22 $7,315 $1,398
Level 5 Urology and Related ServicesAPC 5375 20 $21,076 $4,500

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
49
Reported to Medicare, FY2025
Employees
368
Full-time equivalent
Discharges
2,025
Inpatient stays a year
Patient revenue
$131.2 million
Net of discounts
Operating margin
22.3%
On patient care
Charity care
$1.6 million
1.6% of expenses
Bad debt
$8.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.

Who owns Avita Ontario

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Avita Ontario Hospital, a non-profit organization.

Galion Community Hospital Owns 5% or more directly · 100% · since 2015

275 doctors and other clinicians list Avita Ontario as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Avita Ontario

HRSA shortage designations and BLS pay data

Primary care: Parts of Richland are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Mental health: Parts of Richland are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Dental: Parts of Richland are federally designated health professional shortage areas (1 designation). Highest shortage score 12.

Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas

Healthcare pay in Ohio

Registered nurses across Ohio (all employers) earned a median of $82,510 a year (BLS, May 2025).Registered Nurse (RN) salary in OhioNurse Practitioner salary in OhioRespiratory Therapist salary in OhioHealthcare salaries in Ohio

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Cite this data

Writing about Avita Ontario? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/ohio/ontario/avita-ontario/715-richland-mall/

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