facebook tracking Henry County Hospital, Napoleon, OH: ER Visit 1h 44m

Henry County Hospital, Napoleon, OH

1498 E Riverview Ave, Napoleon, OH 43545Henry County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Henry County Hospital is a non-profit critical access hospital in Napoleon, Ohio, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 44 min in its emergency department, 58 min shorter than the average across Ohio hospitals (2 hr 42 min). Medicare rates it 2 out of 5 stars overall.

Visiting Henry County Hospital

Address 1498 E Riverview Ave
Napoleon, OH 43545
County: Henry
Directions Apple Maps Call (419) 592-4015
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 44 min (average across OH hospitals: 2 hr 42 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across OH
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Henry County Hospital (opens the hospital's site)

Quick answers about Henry County Hospital

How long is the ER wait at Henry County Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 44 min in the Henry County Hospital emergency room (the average across Ohio hospitals is 2 hr 42 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (419) 592-4015. In an emergency, call 911.

What is the phone number for Henry County Hospital?

The main phone number for Henry County Hospital is (419) 592-4015, from Medicare's hospital records.

Call (419) 592-4015
What is the address of Henry County Hospital?

Henry County Hospital is at 1498 E Riverview Ave, Napoleon, OH 43545.

Directions (opens Google Maps)
Does Henry County Hospital have an emergency room?

Yes. Henry County Hospital has an emergency department, according to Medicare data.

What is Henry County Hospital's Medicare star rating?

Henry County Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Henry County Hospital spend a median of 1 hour 44 minutes there. That is 58 minutes shorter than the average across Ohio hospitals (2 hours 42 minutes).

CMS rating ★★★★★ 2/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Henry County Hospital. For a medical emergency, call 911.

Compare ER waits across Ohio · How Ohio hospitals rank on star ratings · Other Critical Access hospitals in Ohio · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 57 completed surveys · patients discharged Oct 2024 – Sep 2025

73% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.

Would definitely recommend 73% U.S. 71% · OH 71%
Rated 9 or 10 of 10 76% U.S. 72% · OH 73%
Survey response rate 42% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
85% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
87% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
68% always · 13% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
89% yes · 11% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
88% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
71% always · 9% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
76% 9 or 10 · 6% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
73% definitely yes · 7% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 10.8% 11.1%
Pneumonia patients 21.0% 15.2%
COPD patients 12.3% 8.6%
Hospital-wide, all conditions 5.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Henry County Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.4% 17.3% Not compared
COPD (chronic lung disease) 20% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -11.9 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +78 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.8 per 1,000 procedures · U.S. 13

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Henry County Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 24 patients. 83% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 352 patients. 104 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 12 patients. 258 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 27 patients. 308 min 287 min
Patients who left the ER before being seenLower is better. 6,794 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 415 patients. 77% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 88 patients. 11% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 65 patients. 97% 93%
Blood clot prevention givenHigher is better. 155 patients. 90% 90%*
Blood clot prevention given in intensive careHigher is better. 74 patients. 92% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Henry County Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Henry County Hospital

66 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 17 specialties.

See all 66 clinicians

Find doctors in Napoleon

Medicare-enrolled specialists with a practice in Napoleon, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Oct 2024

Beds
25
Reported to Medicare, FY2024
Employees
181
Full-time equivalent
Discharges
296
Inpatient stays a year
Patient revenue
$32.6 million
Net of discounts
Operating margin
-12.2%
On patient care
Charity care
$592,000
1.6% of expenses
Bad debt
$2.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.

Who owns Henry County Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Henry County Hospital Inc, a non-profit organization, incorporated 1958.

131 doctors and other clinicians list Henry County Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Oct 2023 · Henry County Hospital Inc (EIN 34-4477047)

Revenue
$36.6 million
Expenses
$35.2 million
Surplus
$1.5 million
4.0% of revenue
Officer pay
$823,000
Compensation of current officers, directors and key employees

As filed with the IRS by Henry County Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Henry County Hospital

HRSA shortage designations and BLS pay data

Mental health: Parts of Henry are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas

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Cite this data

Writing about Henry County Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/ohio/napoleon/henry-county-hospital-inc/1498-e-riverview-ave/

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