facebook tracking Defiance Regional Medical Center, Defiance, OH: 5-Star Rating

Defiance Regional Medical Center, Defiance, OH

1200 Ralston Ave, Defiance, OH 43512Defiance County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Defiance Regional Medical Center is a non-profit critical access hospital in Defiance, Ohio, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, Medicare rates it 5 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

Visiting Defiance Regional Medical Center

Address 1200 Ralston Ave
Defiance, OH 43512
County: Defiance
Directions Apple Maps Call (419) 783-6955
Emergency room Yes, Defiance Regional Medical Center has an emergency room. ER times across OH
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Defiance Regional Medical Center (opens the hospital's site)

Quick answers about Defiance Regional Medical Center

What is the phone number for Defiance Regional Medical Center?

The main phone number for Defiance Regional Medical Center is (419) 783-6955, from Medicare's hospital records.

Call (419) 783-6955
What is the address of Defiance Regional Medical Center?

Defiance Regional Medical Center is at 1200 Ralston Ave, Defiance, OH 43512.

Directions (opens Google Maps)
Does Defiance Regional Medical Center have an emergency room?

Yes. Defiance Regional Medical Center has an emergency department, according to Medicare data.

What is Defiance Regional Medical Center's Medicare star rating?

Defiance Regional Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

CMS rating ★★★★★ 5/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit
Maternity Birthing-friendly

CMS has not reported an emergency department wait time for Defiance Regional Medical Center. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Defiance Regional Medical Center. For a medical emergency, call 911.

How Ohio hospitals rank on star ratings · Other Critical Access hospitals in Ohio · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 180 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Defiance Regional Medical Center a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 83% U.S. 71% · OH 71%
Rated 9 or 10 of 10 78% U.S. 72% · OH 73%
Survey response rate 20% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
86% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
83% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
62% always · 17% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
89% yes · 11% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
63% always · 15% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
74% always · 7% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
78% 9 or 10 · 4% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
83% definitely yes · 4% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Defiance Regional Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 1.1 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 12.1% 11.1%
Pneumonia patients 17.4% 15.2%
COPD patients 8.0% 8.6%
Hospital-wide, all conditions 4.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, Defiance Regional Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 21.4% 21.3% Not compared
Pneumonia 17.3% 17.3% Not compared
COPD (chronic lung disease) 19.7% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -15.6 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -11.4 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 14 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 9.9 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.4 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.30 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Defiance Regional Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 13 patients. 62% 69%
Patients who left the ER before being seenLower is better. 16,289 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 2,281 patients. 64% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 280 patients. 9% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 193 patients. 100% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Defiance Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient psychiatric unit

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 361328

Defiance Regional Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 16% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

After discharge

Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 57 patients. Jul 2022 – Jun 2024.
16% U.S. 19% Same as national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 485 patients. Jan 2024 – Dec 2024.
90% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.03 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.27 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 193 patients. Jan 2024 – Dec 2024.
98% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 73 patients. Jan 2024 – Dec 2024.
93% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 214 patients. Jan 2024 – Dec 2024.
98% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 164 patients. Jan 2024 – Dec 2024.
95% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 239 patients. Oct 2024 – Mar 2025.
99% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Doctors at Defiance Regional Medical Center

91 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 91 clinicians

Find doctors in Defiance

Medicare-enrolled specialists with a practice in Defiance, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
244
Full-time equivalent
Discharges
1,081
Inpatient stays a year
Patient revenue
$97.7 million
Net of discounts
Operating margin
35.0%
On patient care
Charity care
$728,000
1.1% of expenses
Bad debt
$4.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.

Who owns Defiance Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Defiance Hospital Inc., a non-profit organization, incorporated 1998.

Promedica Health System Inc Operational or managerial control · since 2015 Non-profit

163 doctors and other clinicians list Defiance Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Defiance Hospital Inc (EIN 34-4446484)

Revenue
$89.7 million
Expenses
$71.0 million
Surplus
$18.7 million
20.9% of revenue

As filed with the IRS by Defiance Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Defiance Regional Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Defiance are federally designated health professional shortage areas (1 designation). Highest shortage score 9.

Mental health: Parts of Defiance are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas

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Cite this data

Writing about Defiance Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/ohio/defiance/defiance-regional-medical-center/1200-ralston-ave/

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