Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting West River Regional Medical Center-CAH
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for West River Regional Medical Center-CAH (opens the hospital's site)
Nearby hospitals
- 39mi Southwest Healthcare Services Bowman, ND · Emergency room · median ER visit 2 hr 2 min Call Southwest Healthcare Services Directions to Southwest Healthcare Services (Google Maps) Details for Southwest Healthcare Services
- 47mi Jacobson Memorial Hospital & Care Center Elgin, ND · Emergency room · median ER visit 1 hr 56 min Call Jacobson Memorial Hospital & Care Center Directions to Jacobson Memorial Hospital & Care Center (Google Maps) Details for Jacobson Memorial Hospital & Care Center
- 62mi St Joseph's Hospital & Health Center Dickinson, ND · Emergency room · median ER visit 2 hr 51 min Call St Joseph's Hospital & Health Center Directions to St Joseph's Hospital & Health Center (Google Maps) Details for St Joseph's Hospital & Health Center
Quick answers about West River Regional Medical Center-CAH
How long is the ER wait at West River Regional Medical Center-CAH?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 3 min in the West River Regional Medical Center-CAH emergency room (the average across North Dakota hospitals is 1 hr 54 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (701) 567-4561. In an emergency, call 911.
What is the phone number for West River Regional Medical Center-CAH?
The main phone number for West River Regional Medical Center-CAH is (701) 567-4561, from Medicare's hospital records.
Call (701) 567-4561What is the address of West River Regional Medical Center-CAH?
West River Regional Medical Center-CAH is at 1000 Highway 12, Hettinger, ND 58639.
Directions (opens Google Maps)Does West River Regional Medical Center-CAH have an emergency room?
Yes. West River Regional Medical Center-CAH has an emergency department, according to Medicare data.
What is West River Regional Medical Center-CAH's Medicare star rating?
West River Regional Medical Center-CAH has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at West River Regional Medical Center-CAH spend a median of 2 hours 3 minutes there. That is 9 minutes longer than the average across North Dakota hospitals (1 hour 54 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with West River Regional Medical Center-CAH. For a medical emergency, call 911.
Compare ER waits across North Dakota · How North Dakota hospitals rank on star ratings · Other Critical Access hospitals in North Dakota · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 103 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave West River Regional Medical Center-CAH a 4-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 12.3% | 11.1% |
| Pneumonia patients | 19.2% | 15.2% |
| COPD patients | 9.0% | 8.6% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does West River Regional Medical Center-CAH accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 351330). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in North Dakota that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross Blue Shield of North Dakota | 19 of 19 plans | – | in-Network |
| Medica | 8 of 16 plans | – | – |
| Sanford Health Plan | 8 of 54 plans | SIMPLICITY | Simplicity |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in North Dakota
Plans that include this hospital: BlueCare Bronze HSA Eligible $50 PCP Copay, BlueCare Gold $10 PCP Copay, BlueCare Silver $35 PCP Copay, BlueDirect Bronze HSA Eligible Deductible, BlueDirect Gold 90 HSA Eligible Deductible, BlueDirect Silver 80 HSA Eligible Deductible Compare plans
Adults in North Dakota qualify for Medicaid up to 133% of the poverty line. Ask the hospital which North Dakota Medicaid plans it takes.
What insurance does West River Regional Medical Center-CAH accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), West River Regional Medical Center-CAH is in network for 3 Marketplace insurers in North Dakota: Blue Cross Blue Shield of North Dakota (19 of 19 plans), Medica (8 of 16 plans) and Sanford Health Plan (8 of 54 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does West River Regional Medical Center-CAH take Medicare?
West River Regional Medical Center-CAH is a Medicare-certified hospital (CMS Certification Number 351330), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does West River Regional Medical Center-CAH accept Blue Cross Blue Shield of North Dakota?
West River Regional Medical Center-CAH is in network for 19 of 19 plans that Blue Cross Blue Shield of North Dakota sells on the North Dakota Marketplace in 2027, according to Blue Cross Blue Shield of North Dakota's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does West River Regional Medical Center-CAH accept Medica?
West River Regional Medical Center-CAH is in network for 8 of 16 plans that Medica sells on the North Dakota Marketplace in 2027, according to Medica's network file loaded November 4, 2026. Not every Medica plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does West River Regional Medical Center-CAH accept Sanford Health Plan?
West River Regional Medical Center-CAH is in network for 8 of 54 plans that Sanford Health Plan sells on the North Dakota Marketplace in 2027, according to Sanford Health Plan's network file loaded November 4, 2026. Not every Sanford Health Plan plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.3% | 16.2% | Not compared |
| Heart failure | 20.6% | 21.3% | Not compared |
| Pneumonia | 17.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.3% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
West River Regional Medical Center-CAH's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 227 patients. | 123 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 27 patients. | 217 min | 287 min |
| Patients who left the ER before being seenLower is better. 1,761 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 277 patients. | 78% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 55 patients. | 15% | 16% |
| Blood clot prevention givenHigher is better. 145 patients. | 66% | 91%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Care after a stay at West River Regional Medical Center-CAH
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 3.1mi Western Horizons Care Center Hettinger, ND · 31 beds Medicare overall 1 of 5 stars Abuse citation (CMS)
- 22mi Five Counties Nursing Home Lemmon, SD · 38 beds Medicare overall 1 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Source: CMS Care Compare. Distances are approximate.
Doctors at West River Regional Medical Center-CAH
13 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 7 specialties.
Find doctors in Hettinger
Medicare-enrolled specialists with a practice in Hettinger, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. West River Regional Medical Center-CAH lists them here:
From the hospital's price transparency file (www.wrhs.com/cms-hpt.txt), checked Nov 14, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Mar 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Dakota hospital finances.
Who owns West River Regional Medical Center-CAH
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as West River Health Services, a non-profit organization, incorporated 1956.
38 doctors and other clinicians list West River Regional Medical Center-CAH as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Mar 2023 · West River Health Services (EIN 45-0340688)
As filed with the IRS by West River Health Services. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around West River Regional Medical Center-CAH
HRSA shortage designations and BLS pay data
Mental health: Adams is a federally designated health professional shortage area. Highest shortage score 17.
Dental: Adams is a federally designated health professional shortage area. Highest shortage score 11.
Nurse pay: registered nurses in North Dakota earn a median $80,730 a year. Healthcare salaries in North Dakota.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. North Dakota shortage areas
Closest other hospitals
Healthcare pay in North Dakota
Registered nurses across North Dakota (all employers) earned a median of $80,730 a year (BLS, May 2025).Registered Nurse (RN) salary in North DakotaNurse Practitioner salary in North DakotaRespiratory Therapist salary in North DakotaHealthcare salaries in North Dakota
Add this rating badge to your website
The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.
Cite this data
Writing about West River Regional Medical Center-CAH? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.