facebook tracking North Carolina Specialty Hospital: 3916 Ben Franklin Blvd - Durham, NC

North Carolina Specialty Hospital, Durham, NC

3916 Ben Franklin Blvd, Durham, NC 27704Durham County

Acute care hospital 18 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

North Carolina Specialty Hospital is a for-profit acute care hospital in Durham, North Carolina, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients give it 4 out of 5 stars in the Medicare patient survey. North Carolina Specialty Hospital is in network for at least one 2027 Marketplace plan from 1 insurer in North Carolina, according to the insurers' network files loaded November 4, 2026.

Medicare star ratingNot ratedReason below
Patient survey 4 of 5Medicare patient survey stars
Beds18Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data

Visiting North Carolina Specialty Hospital

Address 3916 Ben Franklin Blvd
Durham, NC 27704
County: Durham
Directions Apple Maps Call (919) 956-9300
Emergency room Yes, North Carolina Specialty Hospital has an emergency room. ER times across NC
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for North Carolina Specialty Hospital (opens the hospital's site)

Quick answers about North Carolina Specialty Hospital

What is the phone number for North Carolina Specialty Hospital?

The main phone number for North Carolina Specialty Hospital is (919) 956-9300, from Medicare's hospital records.

Call (919) 956-9300
What is the address of North Carolina Specialty Hospital?

North Carolina Specialty Hospital is at 3916 Ben Franklin Blvd, Durham, NC 27704.

Directions (opens Google Maps)
Does North Carolina Specialty Hospital have an emergency room?

Yes. North Carolina Specialty Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Type Acute Care
Ownership For-profit

CMS has not reported an emergency department wait time for North Carolina Specialty Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with North Carolina Specialty Hospital. For a medical emergency, call 911.

How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 252 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave North Carolina Specialty Hospital a 4-star patient experience rating out of 5. 82% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 82% U.S. 71% · NC 70%
Rated 9 or 10 of 10 80% U.S. 72% · NC 71%
Survey response rate 47% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
81% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
81% always · 5% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
64% always · 21% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
86% yes · 14% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
70% always · 10% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
80% 9 or 10 · 6% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
82% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Its rate of serious complications was same as national.

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.89

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 3.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.1 4.1 Not compared
Pressure ulcers (bed sores)per 1,000 patients 0.52 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.23 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.18 0.18 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.16 2.25 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.53 1.56 Same as national
Respiratory failure after surgeryper 1,000 patients 6.31 8.15 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.87 3.31 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.25 4.89 Same as national
Surgical wound splitting openper 1,000 patients 1.69 1.7 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.03 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does North Carolina Specialty Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 340049). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in North Carolina that list this hospital

Marketplace insurers whose 2027 plan networks in North Carolina list North Carolina Specialty Hospital, most plans in network first
InsurerPlans in network
Blue Cross and Blue Shield of NC 10 of 166 plans

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in North Carolina

Plans that include this hospital: Blue Home Bronze Basic | 3 Free PCP | $25 Tier 1 Rx | HSA Eligible | Integrated | with Cone Health, Blue Home Bronze Standard | $50 PCP | $25 Tier 1 Rx | HSA Eligible | Integrated | with Cone Health, Blue Home Silver Preferred | 3 Free PCP | $15 Tier 1 Rx | Integrated | with Cone Health, Blue Home Bronze Complete | $60 PCP | $20 Tier 1 Rx | HSA Eligible | with UNC Health Alliance, Blue Home Bronze HSA Eligible Plus | Integrated | with UNC Health Alliance, Blue Home Gold All Copay A | $30 PCP | $10 Tier 1 Rx | with UNC Health Alliance Compare plans

Adults in North Carolina qualify for Medicaid up to 133% of the poverty line. Ask the hospital which North Carolina Medicaid plans it takes.

Is North Carolina Specialty Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does North Carolina Specialty Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), North Carolina Specialty Hospital is in network for 1 Marketplace insurer in North Carolina: Blue Cross and Blue Shield of NC (10 of 166 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does North Carolina Specialty Hospital take Medicare?

North Carolina Specialty Hospital is a Medicare-certified hospital (CMS Certification Number 340049), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does North Carolina Specialty Hospital accept Blue Cross and Blue Shield of NC?

North Carolina Specialty Hospital is in network for 10 of 166 plans that Blue Cross and Blue Shield of NC sells on the North Carolina Marketplace in 2027, according to Blue Cross and Blue Shield of NC's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of NC plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, North Carolina Specialty Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 15.3% 16.2% Not compared
Hip or knee replacement 5.6% 5.8% Not compared

Return trips after a stay or procedure

Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 0.90 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.

ConditionRatioPatientsReadmissions
Hip or knee replacement 1.061 – More than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2025 – Mar 2026

MeasureThis hospitalU.S.*
Health care workers vaccinated against fluHigher is better. 333 patients. 86% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 530 patients. 23% 16%
Blood clot prevention givenHigher is better. 211 patients. 96% 91%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.91
9% less than the national median per hospital stay (about $24,949 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at North Carolina Specialty Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at North Carolina Specialty Hospital

57 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 10 specialties.

See all 57 clinicians

Find doctors in Durham

Medicare-enrolled specialists with a practice in Durham, with addresses, phone numbers and the hospitals they work with.

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Prices at North Carolina Specialty Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. North Carolina Specialty Hospital lists them here:

From the hospital's price transparency file (www.ncspecialty.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at North Carolina Specialty Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for North Carolina.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 40 $42,319 $12,492 −20%
Revision of hip or knee replacement without complicationsDRG 468 22 $82,345 $20,257 −9%
Major joint or limb reattachment procedures of upper extremitiesDRG 483 13 $65,594 $16,519 −24%
Combined anterior and posterior spinal fusion without complicationsDRG 455 12 $123,917 $33,463 −16%

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Intraocular ProceduresAPC 5491 591 $5,202 $2,084
Level 5 Musculoskeletal ProceduresAPC 5115 415 $40,601 $11,671
Level 4 Musculoskeletal ProceduresAPC 5114 122 $26,436 $6,453
Level 6 Musculoskeletal ProceduresAPC 5116 87 $62,422 $16,281
Level 3 Urology and Related ServicesAPC 5373 51 $2,822 $1,837

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
18
Reported to Medicare, FY2024
Employees
217
Full-time equivalent
Discharges
626
Inpatient stays a year
Patient revenue
$73.1 million
Net of discounts
Operating margin
4.8%
On patient care
Charity care
$4,000
0.0% of expenses
Bad debt
$11,000
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Carolina hospital finances.

Who owns North Carolina Specialty Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as North Carolina Specialty Hospital LLC, a for-profit organization, incorporated 1998.

Nsh Durham, Inc. Owns 5% or more directly · 51% · since 2001
Toreg.2 LLC Owns 5% or more directly · 28.7% · since 2001
Associated Medical LLC Owns 5% or more directly · 15.4% · since 2001
Toreg.2.5 LLC Owns 5% or more directly · 5% · since 2019
National Surgical Hospitals, LLC Owns 5% or more indirectly · 51% · since 2001
Sp Holdco I Inc Owns 5% or more indirectly · 51% · since 2017 Holding company
Surgery Center Holdings Inc Owns 5% or more indirectly · 51% · since 2001
Surgery Center Holdings LLC Owns 5% or more indirectly · 51% · since 2017
Surgery Partners Inc Owns 5% or more indirectly · 51% · since 2017
Bcpe Seminole Holdings II Intermediate LP Owns 5% or more indirectly · 12.1% · since 2023
Fmr LLC Owns 5% or more indirectly · 6.7% · since 2022

154 doctors and other clinicians list North Carolina Specialty Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around North Carolina Specialty Hospital

HRSA shortage designations and BLS pay data

Nurse pay: registered nurses in North Carolina earn a median $84,350 a year. Healthcare salaries in North Carolina.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.

Healthcare pay in North Carolina

Registered nurses across North Carolina (all employers) earned a median of $84,350 a year (BLS, May 2025).Registered Nurse (RN) salary in North CarolinaNurse Practitioner salary in North CarolinaRespiratory Therapist salary in North CarolinaHealthcare salaries in North Carolina

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