facebook tracking Union County General Hospital, Clayton, NM: ER Visit 2h 12m

Union County General Hospital, Clayton, NM

300 Wilson St, Clayton, NM 88415Union County

Critical access hospital 25 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Union County General Hospital is a public critical access hospital in Clayton, New Mexico, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 12 min in its emergency department, 37 min shorter than the average across New Mexico hospitals (2 hr 49 min).

Median ER visit 2 hr 12 min treated & sent home −37 min vs NM hospitals' avg
Medicare star ratingNot ratedReason below
Beds25Medicare cost report FY2025

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Union County General Hospital

Address 300 Wilson St
Clayton, NM 88415
County: Union
Directions Apple Maps Call (575) 374-2585
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 12 min (average across NM hospitals: 2 hr 49 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NM
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Union County General Hospital (opens the hospital's site)

Quick answers about Union County General Hospital

How long is the ER wait at Union County General Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 12 min in the Union County General Hospital emergency room (the average across New Mexico hospitals is 2 hr 49 min). For tonight's wait, check the hospital's website (opens the hospital's own site) or call (575) 374-2585. In an emergency, call 911.

What is the phone number for Union County General Hospital?

The main phone number for Union County General Hospital is (575) 374-2585, from Medicare's hospital records.

Call (575) 374-2585
What is the address of Union County General Hospital?

Union County General Hospital is at 300 Wilson St, Clayton, NM 88415.

Directions (opens Google Maps)
Does Union County General Hospital have an emergency room?

Yes. Union County General Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Union County General Hospital spend a median of 2 hours 12 minutes there. That is 37 minutes shorter than the average across New Mexico hospitals (2 hours 49 minutes).

Type Critical access
Ownership Government

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Union County General Hospital. For a medical emergency, call 911.

Compare ER waits across New Mexico · Other Critical Access hospitals in New Mexico · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 32 completed surveys · patients discharged Oct 2024 – Sep 2025

70% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.

Would definitely recommend 70% U.S. 71% · NM 66%
Rated 9 or 10 of 10 76% U.S. 72% · NM 69%
Survey response rate 21% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
75% always · 6% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
76% always · 7% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
50% always · 14% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
67% yes · 33% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
67% always · 5% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
68% always · 4% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
76% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
70% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 5.1% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Union County General Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 321304). Medicare Advantage plans have their own networks, which this section does not cover.

New Mexico runs its own exchange, BeWellNM. Check its provider directory for Union County General Hospital.

Is Union County General Hospital in your plan?

New Mexico runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on BeWellNM

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 292 patients. 132 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 12 patients. 196 min 287 min
Blood clot prevention givenHigher is better. 181 patients. 34% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Union County General Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Source: CMS Care Compare. Distances are approximate.

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Prices at Union County General Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Union County General Hospital lists them here:

From the hospital's price transparency file (www.ucgh.net/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
25
Reported to Medicare, FY2025
Employees
64
Full-time equivalent
Discharges
190
Inpatient stays a year
Patient revenue
$14.2 million
Net of discounts
Operating margin
-20.5%
On patient care
Charity care
$364,000
2.1% of expenses
Bad debt
$98,000
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New Mexico hospital finances.

Who owns Union County General Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Clayton Health Systems Inc, a non-profit organization, incorporated 1997.

Clayton Health Systems Inc Operational or managerial control · since 2008

8 doctors and other clinicians list Union County General Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Jun 2023 · Clayton Health Systems Inc (EIN 85-0442957)

Revenue
$14.1 million
Expenses
$15.3 million
Deficit
$1.3 million
-8.9% of revenue
Officer pay
$239,000
Compensation of current officers, directors and key employees

As filed with the IRS by Clayton Health Systems Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Union County General Hospital

HRSA shortage designations and BLS pay data

Primary care: Union is a federally designated health professional shortage area. Highest shortage score 12.

Mental health: Union is a federally designated health professional shortage area. Highest shortage score 13.

Dental: Union is a federally designated health professional shortage area. Highest shortage score 17.

Nurse pay: registered nurses in New Mexico earn a median $94,340 a year. Healthcare salaries in New Mexico.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New Mexico shortage areas

Healthcare pay in New Mexico

Registered nurses across New Mexico (all employers) earned a median of $94,340 a year (BLS, May 2025).Registered Nurse (RN) salary in New MexicoNurse Practitioner salary in New MexicoRespiratory Therapist salary in New MexicoHealthcare salaries in New Mexico

Cite this data

Writing about Union County General Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/new-mexico/clayton/union-county-general-hospital/300-wilson-st/

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