facebook tracking Bergen Regional Medical Center, Paramus, NJ: ER Visit 2h 25m

Bergen Regional Medical Center, Paramus, NJ

230 E Ridgewood Ave, Paramus, NJ 07652Bergen County

Acute care hospital 107 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Bergen Regional Medical Center is a non-profit acute care hospital in Paramus, New Jersey, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 25 min in its emergency department, 41 min shorter than the average across New Jersey hospitals (3 hr 6 min).

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.
Median ER visit 2 hr 25 min treated & sent home −41 min vs NJ hospitals' avg
Medicare star ratingNot ratedReason below
Beds107Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Bergen Regional Medical Center

Address 230 E Ridgewood Ave
Paramus, NJ 07652
County: Bergen
Directions Apple Maps Call (201) 967-4000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 25 min (average across NJ hospitals: 3 hr 6 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NJ
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Bergen Regional Medical Center (opens the hospital's site)

Quick answers about Bergen Regional Medical Center

How long is the ER wait at Bergen Regional Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 25 min in the Bergen Regional Medical Center emergency room (the average across New Jersey hospitals is 3 hr 6 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (201) 967-4000. In an emergency, call 911.

What is the phone number for Bergen Regional Medical Center?

The main phone number for Bergen Regional Medical Center is (201) 967-4000, from Medicare's hospital records.

Call (201) 967-4000
What is the address of Bergen Regional Medical Center?

Bergen Regional Medical Center is at 230 E Ridgewood Ave, Paramus, NJ 07652.

Directions (opens Google Maps)
Does Bergen Regional Medical Center have an emergency room?

Yes. Bergen Regional Medical Center has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Bergen Regional Medical Center spend a median of 2 hours 25 minutes there. That is 41 minutes shorter than the average across New Jersey hospitals (3 hours 6 minutes).

Left before seen 0%
ER volume low
Type Acute Care
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Bergen Regional Medical Center. For a medical emergency, call 911.

Compare ER waits across New Jersey · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 57 completed surveys · patients discharged Oct 2024 – Sep 2025

65% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.

Would definitely recommend 65% U.S. 71% · NJ 65%
Rated 9 or 10 of 10 72% U.S. 72% · NJ 65%
Survey response rate 9% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
83% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
83% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
65% always · 18% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
78% yes · 22% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
79% always · 3% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
56% always · 17% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
72% 9 or 10 · 7% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
65% definitely yes · 6% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 1 hospital-acquired infection CMS could compare, Bergen Regional Medical Center was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 0 infections vs 6.4 predicted · ratio 0.00

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.10

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 14.7% 15.2%
Hospital-wide, all conditions 3.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 6 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 1.04 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.31 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.31 2.34 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.46 3.52 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.04 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Bergen Regional Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.9% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +62.7 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.1 per 1,000 procedures · U.S. 13

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.036 61 More than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Bergen Regional Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 26 patients. 54% 65%
Septic shock: full treatment within 3 hoursHigher is better. 14 patients. 93% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 269 patients. 145 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 152 patients. 188 min 257 min
Patients who left the ER before being seenLower is better. 14,115 patients. 0% 2%
Health care workers vaccinated against fluHigher is better. 1,694 patients. 99% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 470 patients. 9% 15%
Blood clot prevention givenHigher is better. 423 patients. 97% 90%*
Blood clot prevention given in intensive careHigher is better. 117 patients. 97% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
1.19
19% more than the national median per hospital stay (about $32,626 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Bergen Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient psychiatric unit

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 310058

Bergen Regional Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 39% here, against 37% nationally. It is worse than national on readmitted within 30 days.

After discharge

Follow-up within 7 days Patients who had a follow-up visit with a mental health provider within 7 days of leaving the hospital. Based on 265 patients. Jul 2023 – Jun 2024.
39% U.S. 37% · top 10% 53%
Follow-up within 30 days Patients who had a follow-up visit with a mental health provider within 30 days of leaving. Based on 265 patients. Jul 2023 – Jun 2024.
59% U.S. 60% · top 10% 77%
Kept taking prescribed medication Medicare patients who filled a prescription for their psychiatric medication after discharge. Based on 434 patients. Jul 2022 – Jun 2024.
83% U.S. 77% · top 10% 88%
Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 676 patients. Jul 2022 – Jun 2024.
23% U.S. 19% Worse than national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 1,074 patients. Jan 2024 – Dec 2024.
97% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.33 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.12 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 600 patients. Jan 2024 – Dec 2024.
93% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 338 patients. Jan 2024 – Dec 2024.
79% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 469 patients. Jan 2024 – Dec 2024.
100% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 343 patients. Jan 2024 – Dec 2024.
97% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 486 patients. Oct 2024 – Mar 2025.
95% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Doctors at Bergen Regional Medical Center

89 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 25 specialties.

See all 89 clinicians

Find doctors in Paramus

Medicare-enrolled specialists with a practice in Paramus, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Bergen Regional Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for New Jersey.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Alcohol, drug abuse or dependence without rehabilitation therapy without major complicationsDRG 897 171 $28,395 $28,241 +101%
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 13 $154,851 $40,666 +111%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 31 $8,224 $3,115

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
107
Reported to Medicare, FY2024
Employees
1,803
Full-time equivalent
Discharges
4,789
Inpatient stays a year
Patient revenue
$161.1 million
Net of discounts
Charity care
$62.2 million
16.5% of expenses
Bad debt
$15.6 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New Jersey hospital finances.

Who owns Bergen Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Bergen County Improvement Authority, a non-profit organization.

Bergen County Improvement Authority Operational or managerial control · since 2017 Non-profit
Care Pus Bergen, Inc Operational or managerial control · since 2017

148 doctors and other clinicians list Bergen Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Bergen Regional Medical Center

HRSA shortage designations and BLS pay data

Nurse pay: registered nurses in New Jersey earn a median $106,500 a year. Healthcare salaries in New Jersey.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.

Healthcare pay in New Jersey

Registered nurses across New Jersey (all employers) earned a median of $106,500 a year (BLS, May 2025).Registered Nurse (RN) salary in New JerseyNurse Practitioner salary in New JerseyRespiratory Therapist salary in New JerseyHealthcare salaries in New Jersey

Cite this data

Writing about Bergen Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/new-jersey/paramus/bergen-regional-medical-center/230-e-ridgewood-ave/

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