facebook tracking Cooper University Hospital, Camden, NJ: ER Visit 3h 25m

Cooper University Hospital, Camden, NJ

1 Cooper Plz, Camden, NJ 08103Camden County

Acute care hospital 567 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Cooper University Hospital is a non-profit acute care hospital in Camden, New Jersey, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 25 min in its emergency department, 19 min longer than the average across New Jersey hospitals (3 hr 6 min). Medicare rates it 2 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey.

Visiting Cooper University Hospital

Address 1 Cooper Plz
Camden, NJ 08103
County: Camden
Directions Apple Maps Call (800) 826-6737
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 25 min (average across NJ hospitals: 3 hr 6 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NJ
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Cooper University Hospital (opens the hospital's site)

Quick answers about Cooper University Hospital

How long is the ER wait at Cooper University Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 25 min in the Cooper University Hospital emergency room (the average across New Jersey hospitals is 3 hr 6 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (800) 826-6737. In an emergency, call 911.

What is the phone number for Cooper University Hospital?

The main phone number for Cooper University Hospital is (800) 826-6737, from Medicare's hospital records.

Call (800) 826-6737
What is the address of Cooper University Hospital?

Cooper University Hospital is at 1 Cooper Plz, Camden, NJ 08103.

Directions (opens Google Maps)
Does Cooper University Hospital have an emergency room?

Yes. Cooper University Hospital has an emergency department, according to Medicare data.

What is Cooper University Hospital's Medicare star rating?

Cooper University Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Cooper University Hospital spend a median of 3 hours 25 minutes there. That is 19 minutes longer than the average across New Jersey hospitals (3 hours 6 minutes).

CMS rating ★★★★★ 2/5
Left before seen 3%
ER volume very high
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Cooper University Hospital. For a medical emergency, call 911.

Compare ER waits across New Jersey · How New Jersey hospitals rank on star ratings · Other birthing-friendly hospitals in New Jersey · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 2,158 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Cooper University Hospital a 3-star patient experience rating out of 5. 69% would definitely recommend it (U.S. average 71%). 68% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 69% U.S. 71% · NJ 65%
Rated 9 or 10 of 10 68% U.S. 72% · NJ 65%
Survey response rate 18% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
77% always · 6% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
77% always · 7% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
56% always · 24% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
84% yes · 16% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
61% always · 17% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
44% always · 21% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
68% 9 or 10 · 13% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
69% definitely yes · 8% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 6 hospital-acquired infections CMS could compare, Cooper University Hospital was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was worse than national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Better than national 10 infections vs 20.3 predicted · ratio 0.49
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 26 infections vs 28.6 predicted · ratio 0.91
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Same as national 13 infections vs 20.2 predicted · ratio 0.64
Surgical site infections after abdominal hysterectomyInfections at the surgery site after an abdominal hysterectomy.
Same as national 3 infections vs 3.7 predicted · ratio 0.80
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 17 infections vs 18.3 predicted · ratio 0.93
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 103 infections vs 135.8 predicted · ratio 0.76

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Worse than national Ratio 1.40

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 12.3% 11.9%
Heart failure patients 9.3% 11.1%
Pneumonia patients 13.7% 15.2%
Stroke patients 10.1% 11.9%
COPD patients 9.4% 8.6%
Coronary bypass (CABG) surgery patients 2.1% 2.4%
Hospital-wide, all conditions 3.8% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

Pressure ulcers (bed sores)1.66 per 1,000 patients · U.S. 0.63
Worse than national
Kidney injury needing dialysis after surgery3.75 per 1,000 patients · U.S. 1.67
Worse than national
All 12 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 6.2 4.1 Not compared
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 202.38 173.3 Same as national
Pressure ulcers (bed sores)per 1,000 patients 1.66 0.63 Worse than national
Falls in the hospital that caused a broken boneper 1,000 patients 0.26 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.25 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.69 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 3.75 1.67 Worse than national
Respiratory failure after surgeryper 1,000 patients 7.62 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.91 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 6.09 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.99 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.08 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Cooper University Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 310014). Medicare Advantage plans have their own networks, which this section does not cover.

New Jersey runs its own exchange, Get Covered NJ. Check its provider directory for Cooper University Hospital.

Is Cooper University Hospital in your plan?

New Jersey runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Get Covered NJ

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Of the 4 readmission and return-visit measures CMS could compare, Cooper University Hospital was better on 1 and worse on 2 (than the national rate, or than expected for its patients).

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 14.1% 14.4% Not compared
Heart failure 20.8% 21.3% Not compared
Pneumonia 15.9% 17.3% Not compared
COPD (chronic lung disease) 20% 20% Not compared
Heart bypass surgery (CABG) 12.3% 11% Not compared
Hip or knee replacement 7.1% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +8.8 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -3.7 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +7.2 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Worse than national 16 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Worse than national 13.2 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.3 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
Better than expected 0.80 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 4 of 6 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Hip or knee replacement 1.240 – More than expected
Heart bypass surgery 1.106 269 More than expected
Heart failure 1.082 533 More than expected
Heart attack 1.077 384 More than expected
Pneumonia 0.994 291 Fewer than expected
COPD 0.968 98 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Cooper University Hospital's emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 113 patients. 80% 65%
Septic shock: full treatment within 3 hoursHigher is better. 39 patients. 92% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 355 patients. 205 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 34 patients. 279 min 257 min
Patients who left the ER before being seenLower is better. 86,824 patients. 3% 2%
Health care workers vaccinated against fluHigher is better. 11,332 patients. 93% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 8,845 patients. 20% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 1,388 patients. 100% 93%
Stroke: discharged on clot-prevention medicineHigher is better. 436 patients. 98% 98%*
Stroke with atrial fibrillation: discharged on a blood thinnerHigher is better. 99 patients. 92% 75%*
Stroke: clot prevention started by day 2Higher is better. 398 patients. 91% 94%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
21.4 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.03
3% more than the national median per hospital stay (about $28,239 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications30
Patient experiencePatient survey results24
SafetyHospital-acquired infections31.7
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Cooper University Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Cooper University Hospital

1,085 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 38 specialties.

See all 1,085 clinicians

Find doctors in Camden

Medicare-enrolled specialists with a practice in Camden, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Cooper University Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for New Jersey.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 728 $25,519 $2,841
Level 2 Upper GI ProceduresAPC 5302 582 $15,654 $1,857
Level 1 Endovascular ProceduresAPC 5191 487 $26,040 $3,387
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 347 $13,263 $1,650
Level 3 Urology and Related ServicesAPC 5373 325 $13,424 $2,115

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
567
Reported to Medicare, FY2024
Employees
6,137
Full-time equivalent
Discharges
32,194
Inpatient stays a year
Patient revenue
$1.8 billion
Net of discounts
Operating margin
0.6%
On patient care
Charity care
$39.0 million
2.2% of expenses
Bad debt
$31.9 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New Jersey hospital finances.

Who owns Cooper University Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as The Cooper Health System, a non-profit organization, incorporated 1875.

2,025 doctors and other clinicians list Cooper University Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Cooper University Hospital

HRSA shortage designations and BLS pay data

Nurse pay: registered nurses in New Jersey earn a median $106,500 a year. Healthcare salaries in New Jersey.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.

Healthcare pay in New Jersey

Registered nurses across New Jersey (all employers) earned a median of $106,500 a year (BLS, May 2025).Registered Nurse (RN) salary in New JerseyNurse Practitioner salary in New JerseyRespiratory Therapist salary in New JerseyHealthcare salaries in New Jersey

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Cite this data

Writing about Cooper University Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/new-jersey/camden/cooper-university-hospital/1-cooper-plz/

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