Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Faith Regional Health Services
Norfolk, NE 68701
County: Madison Directions Apple Maps Call (402) 371-4880
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Faith Regional Health Services (opens the hospital's site)
Nearby hospitals
- 24mi Osmond General Hospital Osmond, NE · Emergency room · median ER visit 2 hr 1 min Call Osmond General Hospital Directions to Osmond General Hospital (Google Maps) Details for Osmond General Hospital
- 27mi Providence Medical Center Wayne, NE · Emergency room · median ER visit 2 hr Call Providence Medical Center Directions to Providence Medical Center (Google Maps) Details for Providence Medical Center
- 28mi Plainview Public Hospital Plainview, NE · Emergency room · median ER visit 1 hr 37 min Call Plainview Public Hospital Directions to Plainview Public Hospital (Google Maps) Details for Plainview Public Hospital
Quick answers about Faith Regional Health Services
How long is the ER wait at Faith Regional Health Services?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 40 min in the Faith Regional Health Services emergency room (the average across Nebraska hospitals is 2 hr). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (402) 371-4880. In an emergency, call 911.
What is the phone number for Faith Regional Health Services?
The main phone number for Faith Regional Health Services is (402) 371-4880, from Medicare's hospital records.
Call (402) 371-4880What is the address of Faith Regional Health Services?
Faith Regional Health Services is at 2700 W Norfolk Ave, Norfolk, NE 68701.
Directions (opens Google Maps)Does Faith Regional Health Services have an emergency room?
Yes. Faith Regional Health Services has an emergency department, according to Medicare data.
What is Faith Regional Health Services' Medicare star rating?
Faith Regional Health Services has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Faith Regional Health Services spend a median of 1 hour 40 minutes there. That is 20 minutes shorter than the average across Nebraska hospitals (2 hours).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Faith Regional Health Services. For a medical emergency, call 911.
Compare ER waits across Nebraska · How Nebraska hospitals rank on star ratings · Other birthing-friendly hospitals in Nebraska · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 442 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Faith Regional Health Services a 4-star patient experience rating out of 5. 66% would definitely recommend it (U.S. average 71%). 71% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Faith Regional Health Services was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.8% | 11.9% |
| Heart failure patients | 11.0% | 11.1% |
| Pneumonia patients | 17.5% | 15.2% |
| Stroke patients | 9.3% | 11.9% |
| COPD patients | 9.2% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.5% | 2.4% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.88 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.22 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.26 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.41 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.4 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.06 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.77 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 6.6 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.66 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.28 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Faith Regional Health Services accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 280125). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Nebraska that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Blue Cross and Blue Shield of Nebraska | 72 of 72 plans | Preferred |
| Oscar | 22 of 22 plans | Preferred |
| Ambetter | 17 of 17 plans | Preferred |
| UnitedHealthcare | 15 of 15 plans | Non-Preferred |
| Medica | 8 of 10 plans | – |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Nebraska
Plans that include this hospital: HeartlandBlue Bronze Digital First HSA NEtwork Blue, HeartlandBlue Bronze HSA 0% Coinsurance after Deductible NEtwork Blue, HeartlandBlue Bronze HSA Standard NEtwork Blue, HeartlandBlue Gold, HeartlandBlue Gold NEtwork Blue w/ Adult Vision, HeartlandBlue Gold Standard NEtwork Blue Compare plans
Adults in Nebraska qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Nebraska Medicaid plans it takes.
What insurance does Faith Regional Health Services accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Faith Regional Health Services is in network for 5 Marketplace insurers in Nebraska: Blue Cross and Blue Shield of Nebraska (72 of 72 plans), Oscar (22 of 22 plans), Ambetter (17 of 17 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Faith Regional Health Services take Medicare?
Faith Regional Health Services is a Medicare-certified hospital (CMS Certification Number 280125), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Faith Regional Health Services accept Blue Cross and Blue Shield of Nebraska?
Faith Regional Health Services is in network for 72 of 72 plans that Blue Cross and Blue Shield of Nebraska sells on the Nebraska Marketplace in 2027, according to Blue Cross and Blue Shield of Nebraska's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Faith Regional Health Services accept Oscar?
Faith Regional Health Services is in network for 22 of 22 plans that Oscar sells on the Nebraska Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Faith Regional Health Services accept Ambetter?
Faith Regional Health Services is in network for 17 of 17 plans that Ambetter sells on the Nebraska Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Faith Regional Health Services was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 13.9% | 16.2% | Not compared |
| Heart attack | 14% | 14.4% | Not compared |
| Heart failure | 20.6% | 21.3% | Not compared |
| Pneumonia | 16.9% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.7% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.7% | 11% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 5 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart bypass surgery | 1.073 | – | More than expected |
| Pneumonia | 1.000 | 215 | More than expected |
| Heart attack | 0.973 | 148 | Fewer than expected |
| COPD | 0.971 | – | Fewer than expected |
| Heart failure | 0.902 | 192 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Faith Regional Health Services's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 488 patients. | 76% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 179 patients. | 85% | 75% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 378 patients. | 100 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. | 110 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 13 patients. | 202 min | 287 min |
| Patients who left the ER before being seenLower is better. 14,407 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,755 patients. | 92% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,383 patients. | 29% | 16% |
| Blood clot prevention given in intensive careHigher is better. 1,657 patients. | 97% | 97%* |
| Stroke: clot prevention started by day 2Higher is better. 47 patients. | 98% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 16 |
| Patient experiencePatient survey results | 50 |
| SafetyHospital-acquired infections | 40 |
| Efficiency and costMedicare spending per patient | 30 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Faith Regional Health Services
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.9mi St. Joseph's Rehabilitation and Care Center Norfolk, NE · 83 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 1.5mi Heritage of Bel Air Norfolk, NE · 112 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 8.2mi Community Pride Care Center Battle Creek, NE · 50 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.1mi DaVita N.E. Nebraska DialysisNorfolk, NE
Home health agencies nearby See more
- 1.1mi Faith Health Home HealthNorfolk, NE · 78% would recommend
- 25mi Providence Medical Center Home HealthWayne, NE
Hospice care providers nearby See more
- 1.1mi Faith Health HospiceNorfolk, NE · 85% would recommend
- 1.1mi Aseracare HospiceNorfolk, NE · 86% would recommend
- 25mi Providence HospiceWayne, NE · 90% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 28T125
Faith Regional Health Services runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 63% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Faith Regional Health Services
189 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 27 specialties.
Find doctors in Norfolk
Medicare-enrolled specialists with a practice in Norfolk, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Faith Regional Health Services
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Nebraska.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 199 | $52,666 | $17,762 | +12% |
| Heart failure and shock with major complicationsDRG 291 | 61 | $32,838 | $11,379 | +8% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 35 | $47,100 | $14,009 | +10% |
| PsychosesDRG 885 | 34 | $27,785 | $12,365 | −17% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 32 | $40,725 | $11,668 | +6% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 32 | $37,850 | $9,330 | +8% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 31 | $54,036 | $14,733 | +8% |
| Hip and femur procedures except major joint with complicationsDRG 481 | 23 | $59,850 | $20,809 | +21% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 5 Musculoskeletal ProceduresAPC 5115 | 229 | $52,254 | $12,036 |
| Level 2 Upper GI ProceduresAPC 5302 | 183 | $11,156 | $1,724 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 130 | $8,420 | $1,466 |
| Comprehensive Observation ServicesAPC 8011 | 115 | $16,356 | $2,460 |
| Level 1 Endovascular ProceduresAPC 5191 | 112 | $28,766 | $3,012 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Nebraska hospital finances.
Who owns Faith Regional Health Services
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Faith Regional Health Services, a non-profit organization, incorporated 1996.
365 doctors and other clinicians list Faith Regional Health Services as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Faith Regional Health Services (EIN 47-0796875)
As filed with the IRS by Faith Regional Health Services. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Faith Regional Health Services
HRSA shortage designations and BLS pay data
Primary care: Parts of Madison are federally designated health professional shortage areas (1 designation). Highest shortage score 13.
Mental health: Madison is a federally designated health professional shortage area. Highest shortage score 17.
Dental: Parts of Madison are federally designated health professional shortage areas (1 designation). Highest shortage score 8.
Nurse pay: registered nurses in Nebraska earn a median $84,730 a year. Healthcare salaries in Nebraska.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Nebraska shortage areas
Closest other hospitals
Healthcare pay in Nebraska
Registered nurses across Nebraska (all employers) earned a median of $84,730 a year (BLS, May 2025).Registered Nurse (RN) salary in NebraskaNurse Practitioner salary in NebraskaRespiratory Therapist salary in NebraskaHealthcare salaries in Nebraska
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Cite this data
Writing about Faith Regional Health Services? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.