Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mercy Hospital Carthage
Carthage, MO 64836
County: Jasper Directions Apple Maps Call (417) 358-8121
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 10mi Mercy Specialty Hospital Southeast Kansas Galena, KS Call Mercy Specialty Hospital Southeast Kansas Directions to Mercy Specialty Hospital Southeast Kansas (Google Maps) Details for Mercy Specialty Hospital Southeast Kansas
- 13mi Freeman Health System - Freeman West Joplin, MO · Emergency room · median ER visit 3 hr 48 min Call Freeman Health System - Freeman West Directions to Freeman Health System - Freeman West (Google Maps) Details for Freeman Health System - Freeman West
- 13mi Mercy Hospital Joplin Joplin, MO · Emergency room · median ER visit 3 hr 46 min Call Mercy Hospital Joplin Directions to Mercy Hospital Joplin (Google Maps) Details for Mercy Hospital Joplin
Quick answers about Mercy Hospital Carthage
How long is the ER wait at Mercy Hospital Carthage?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 32 min in the Mercy Hospital Carthage emergency room (the average across Missouri hospitals is 2 hr 41 min). 0% of ER patients left before being seen. For tonight's wait, call (417) 358-8121. In an emergency, call 911.
What is the phone number for Mercy Hospital Carthage?
The main phone number for Mercy Hospital Carthage is (417) 358-8121, from Medicare's hospital records.
Call (417) 358-8121What is the address of Mercy Hospital Carthage?
Mercy Hospital Carthage is at 3125 Dr Russell Smith Way, Carthage, MO 64836.
Directions (opens Google Maps)Does Mercy Hospital Carthage have an emergency room?
Yes. Mercy Hospital Carthage has an emergency department, according to Medicare data.
What is Mercy Hospital Carthage's Medicare star rating?
Mercy Hospital Carthage has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Mercy Hospital Carthage spend a median of 1 hour 32 minutes there. That is 1 hour 9 minutes shorter than the average across Missouri hospitals (2 hours 41 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mercy Hospital Carthage. For a medical emergency, call 911.
Compare ER waits across Missouri · How Missouri hospitals rank on star ratings · Other Critical Access hospitals in Missouri · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 174 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Mercy Hospital Carthage a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Mercy Hospital Carthage was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 13.3% | 15.2% |
| Hospital-wide, all conditions | 4.2% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 1 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.8 | 4.1 | Not compared |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Mercy Hospital Carthage accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 261338). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Missouri that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Ambetter | 17 of 17 plans | Preferred |
| Anthem Blue Cross Blue Shield | 10 of 20 plans | Participating |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Missouri
Adults in Missouri qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Missouri Medicaid plans it takes.
What insurance does Mercy Hospital Carthage accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mercy Hospital Carthage is in network for 2 Marketplace insurers in Missouri: Ambetter (17 of 17 plans) and Anthem Blue Cross Blue Shield (10 of 20 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Carthage take Medicare?
Mercy Hospital Carthage is a Medicare-certified hospital (CMS Certification Number 261338), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Mercy Hospital Carthage accept Ambetter?
Mercy Hospital Carthage is in network for 17 of 17 plans that Ambetter sells on the Missouri Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Carthage accept Anthem Blue Cross Blue Shield?
Mercy Hospital Carthage is in network for 10 of 20 plans that Anthem Blue Cross Blue Shield sells on the Missouri Marketplace in 2027, according to Anthem Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Anthem Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Mercy Hospital Carthage was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 21.4% | 21.3% | Not compared |
| Pneumonia | 16.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.9% | 20% | Not compared |
| Hip or knee replacement | 5.9% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Mercy Hospital Carthage's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 384 patients. | 92 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. | 192 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 20 patients. | 335 min | 287 min |
| Patients who left the ER before being seenLower is better. 23,327 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 364 patients. | 95% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 233 patients. | 20% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 78 patients. | 97% | 93% |
| Blood clot prevention givenHigher is better. 504 patients. | 93% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Mercy Hospital Carthage
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.9mi St Luke's Nursing and Rehabilitation Carthage, MO · 95 beds Medicare overall 4 of 5 stars · Short-stay quality 3 of 5
- 2.1mi Aspire Senior Living Carthage Carthage, MO · 120 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 8.2mi Aspire Senior Living Webb City Webb City, MO · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.3mi Heartland Kidney CenterCarthage, MO
- 9.2mi Freeman Health System Outpatient Dialysis CenterWebb City, MO
- 13mi FMC - Joplin EastJoplin, MO
Home health agencies nearby See more
- 9.9mi Amedisys Home Health of MissouriJoplin, MO · 76% would recommend
- 9.9mi Angels Care Home HealthJoplin, MO
- 13mi Freeman Home Care ServicesJoplin, MO · 85% would recommend
Hospice care providers nearby See more
- 13mi GentivaJoplin, MO · 85% would recommend
- 13mi Hospice Compassus-JoplinJoplin, MO · 82% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Mercy Hospital Carthage
138 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 23 specialties.
Find doctors in Carthage
Medicare-enrolled specialists with a practice in Carthage, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Missouri hospital finances.
Who owns Mercy Hospital Carthage
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mercy Hospital Carthage, a non-profit organization.
279 doctors and other clinicians list Mercy Hospital Carthage as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Mercy Hospital Carthage (EIN 45-3808607)
As filed with the IRS by Mercy Hospital Carthage. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Mercy Hospital Carthage
HRSA shortage designations and BLS pay data
Primary care: Parts of Jasper are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Mental health: Parts of Jasper are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Jasper are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in Missouri earn a median $81,780 a year. Healthcare salaries in Missouri.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Missouri shortage areas
Closest other hospitals
Healthcare pay in Missouri
Registered nurses across Missouri (all employers) earned a median of $81,780 a year (BLS, May 2025).Registered Nurse (RN) salary in MissouriNurse Practitioner salary in MissouriRespiratory Therapist salary in MissouriHealthcare salaries in Missouri
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Cite this data
Writing about Mercy Hospital Carthage? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.