Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting New England Baptist Hospital
Boston, MA 02120
County: Suffolk Directions Apple Maps Call (617) 754-5000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for New England Baptist Hospital (opens the hospital's site)
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Quick answers about New England Baptist Hospital
What is the phone number for New England Baptist Hospital?
The main phone number for New England Baptist Hospital is (617) 754-5000, from Medicare's hospital records.
Call (617) 754-5000What is the address of New England Baptist Hospital?
New England Baptist Hospital is at 125 Parker Hill Ave, Boston, MA 02120.
Directions (opens Google Maps)Does New England Baptist Hospital have an emergency room?
Yes. New England Baptist Hospital has an emergency department, according to Medicare data.
What is New England Baptist Hospital's Medicare star rating?
New England Baptist Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for New England Baptist Hospital. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with New England Baptist Hospital. For a medical emergency, call 911.
How Massachusetts hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 965 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave New England Baptist Hospital a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare New England Baptist Hospital
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Its rate of serious complications was same as national.
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 3.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.1 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.68 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.19 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.22 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 3.5 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.33 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.38 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.55 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.97 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.69 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.01 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at New England Baptist Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 220088). Medicare Advantage plans have their own networks, which this section does not cover.
Massachusetts runs its own exchange, Massachusetts Health Connector. Check its provider directory for New England Baptist Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Of the 1 readmission and return-visit measures CMS could compare, New England Baptist Hospital was better on 1 and worse on 0 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 13.2% | 16.2% | Not compared |
| Hip or knee replacement | 3.7% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 0.594 | 2,393 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2025 – Mar 2026
| Measure | This hospital | U.S.* |
|---|---|---|
| Health care workers vaccinated against fluHigher is better. 1,316 patients. | 97% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,304 patients. | 20% | 16% |
| Blood clot prevention givenHigher is better. 1,268 patients. | 99% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 301 patients. | 100% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at New England Baptist Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.2mi Benjamin Healthcare Center Boston, MA · 164 beds Medicare overall 2 of 5 stars
- 0.2mi Sherrill House Boston, MA · 196 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 1.1mi Care One at Brookline Brookline, MA · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.9mi Brigham And Women's HospitalBoston, MA Not rated
- 0.9mi Children's Hospital Boston - DialysisBoston, MA Not rated
- 1.2mi FMC Mary Eliza Mahoney Dialysis Center (BMA Of Massachusetts)Roxbury, MA
Home health agencies nearby See more
- 0.9mi Suburban Home Health Care, INCBoston, MA · 81% would recommend
- 1.2mi Ez Healthcare of Boston Group INCRoxbury, MA Not rated
- 1.2mi Kind Home HealthcareRoxbury, MA Not rated
Hospice care providers nearby See more
- 1.2mi Longwood HospiceBrookline, MA Not rated
- 4.2mi Beacon Hospice, an Amedisys CompanyCharlestown, MA · 84% would recommend
- 4.4mi Good Shepherd Community CareNewton, MA · 89% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at New England Baptist Hospital
175 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 19 specialties.
Find doctors in Boston
Medicare-enrolled specialists with a practice in Boston, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. New England Baptist Hospital lists them here:
From the hospital's price transparency file (www.nebh.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at New England Baptist Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Massachusetts.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 | 882 | $36,463 | $16,418 | −8% |
| Spinal fusion except cervical without major complicationsDRG 460 | 121 | $79,644 | $33,607 | −14% |
| Revision of hip or knee replacement with complicationsDRG 467 | 117 | $63,651 | $28,597 | −13% |
| Major joint or limb reattachment procedures of upper extremitiesDRG 483 | 91 | $57,764 | $22,411 | −10% |
| Spinal fusion except cervical with spinal curvature, malignancy, infection or extensiveDRG 457 | 66 | $145,183 | $59,486 | −8% |
| Major hip and knee joint replacement or reattachment of lower extremity with major complications or totaDRG 469 | 66 | $57,372 | $26,271 | −13% |
| Cervical spinal fusion with complicationsDRG 472 | 49 | $61,687 | $25,894 | −22% |
| Combined anterior and posterior spinal fusion with complicationsDRG 454 | 41 | $85,304 | $52,175 | −20% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 5 Musculoskeletal ProceduresAPC 5115 | 1,432 | $28,062 | $14,017 |
| Level 6 Musculoskeletal ProceduresAPC 5116 | 302 | $43,498 | $19,906 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 206 | $20,018 | $7,543 |
| Level 1 Nerve ProceduresAPC 5431 | 184 | $8,096 | $2,058 |
| Level 3 Musculoskeletal ProceduresAPC 5113 | 84 | $10,830 | $2,905 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Massachusetts hospital finances.
Who owns New England Baptist Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as New England Baptist Hospital, a non-profit organization, incorporated 1893.
355 doctors and other clinicians list New England Baptist Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · New England Baptist Hospital (EIN 04-2103612)
As filed with the IRS by New England Baptist Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around New England Baptist Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Suffolk are federally designated health professional shortage areas (2 designations). Highest shortage score 17.
Mental health: Parts of Suffolk are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Suffolk are federally designated health professional shortage areas (6 designations). Highest shortage score 15.
Nurse pay: registered nurses in Massachusetts earn a median $104,550 a year. Healthcare salaries in Massachusetts.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Massachusetts shortage areas
Closest other hospitals
Healthcare pay in Massachusetts
Registered nurses across Massachusetts (all employers) earned a median of $104,550 a year (BLS, May 2025).Registered Nurse (RN) salary in MassachusettsNurse Practitioner salary in MassachusettsRespiratory Therapist salary in MassachusettsHealthcare salaries in Massachusetts
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Cite this data
Writing about New England Baptist Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.