- Time ZoneEST
- CountySuffolk
- Emergency CapableYes
- FIPS25025
- Area Code617
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for New England Baptist Hospital. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with New England Baptist Hospital. For a medical emergency, call 911.
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What patients say
CMS patient survey (HCAHPS) · 1,070 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave New England Baptist Hospital a 4-star patient experience rating out of 5. 86% would definitely recommend it (U.S. average 71%). 82% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
New England Baptist Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 3.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.1 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 153.81 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.75 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.21 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.24 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.97 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.47 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.41 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 5.77 | 3.52 | Worse than national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.51 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.76 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.03 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Of the 1 readmission and return-visit measures CMS could compare, New England Baptist Hospital was better on 1 and worse on 0 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Hip or knee replacement | 3.7% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 0.594 | 2,393 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Mar 2025
| Measure | This hospital | U.S.* |
|---|---|---|
| Health care workers vaccinated against fluHigher is better. 1,813 patients. | 94% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,373 patients. | 18% | 15% |
| Blood clot prevention givenHigher is better. 1,417 patients. | 98% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 354 patients. | 97% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. New England Baptist Hospital lists them here:
From the hospital's price transparency file (www.nebh.org/cms-hpt.txt), checked Oct 10, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at New England Baptist Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Massachusetts.
Hospital stays
| Stay | Stays | Avg charge | Avg payment | vs state |
|---|---|---|---|---|
| Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 | 882 | $36,463 | $16,418 | −8% |
| Spinal fusion except cervical without major complicationsDRG 460 | 121 | $79,644 | $33,607 | −14% |
| Revision of hip or knee replacement with complicationsDRG 467 | 117 | $63,651 | $28,597 | −13% |
| Major joint or limb reattachment procedures of upper extremitiesDRG 483 | 91 | $57,764 | $22,411 | −10% |
| Spinal fusion except cervical with spinal curvature, malignancy, infection or extensiveDRG 457 | 66 | $145,183 | $59,486 | −8% |
| Major hip and knee joint replacement or reattachment of lower extremity with major complications or totaDRG 469 | 66 | $57,372 | $26,271 | −13% |
| Cervical spinal fusion with complicationsDRG 472 | 49 | $61,687 | $25,894 | −22% |
| Combined anterior and posterior spinal fusion with complicationsDRG 454 | 41 | $85,304 | $52,175 | −20% |
Outpatient services
| Service | Services | Avg charge | Avg allowed |
|---|---|---|---|
| Level 5 Musculoskeletal ProceduresAPC 5115 | 1,432 | $28,062 | $14,017 |
| Level 6 Musculoskeletal ProceduresAPC 5116 | 302 | $43,498 | $19,906 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 206 | $20,018 | $7,543 |
| Level 1 Nerve ProceduresAPC 5431 | 184 | $8,096 | $2,058 |
| Level 3 Musculoskeletal ProceduresAPC 5113 | 84 | $10,830 | $2,905 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Massachusetts hospital finances.
Who owns New England Baptist Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as New England Baptist Hospital, a non-profit organization, incorporated 1893.
348 doctors and other clinicians list New England Baptist Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · New England Baptist Hospital (EIN 04-2103612)
As filed with the IRS by New England Baptist Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around New England Baptist Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Suffolk are federally designated health professional shortage areas (2 designations). Highest shortage score 17.
Mental health: Parts of Suffolk are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Suffolk are federally designated health professional shortage areas (6 designations). Highest shortage score 15.
Nurse pay: registered nurses in Massachusetts earn a median $104,550 a year. Healthcare salaries in Massachusetts.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Massachusetts shortage areas
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