facebook tracking Athol Memorial Hospital, Athol, MA: ER Visit 2h 43m

Athol Memorial Hospital, Athol, MA

2033 Main St, Athol, MA 01331Worcester County

Critical access hospital 21 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Athol Memorial Hospital is a non-profit critical access hospital in Athol, Massachusetts, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 2 hr 43 min in its emergency department, 56 min shorter than the average across Massachusetts hospitals (3 hr 39 min). Medicare rates it 2 out of 5 stars overall.

Visiting Athol Memorial Hospital

Address 2033 Main St
Athol, MA 01331
County: Worcester
Directions Apple Maps Call (978) 249-3511
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 43 min (average across MA hospitals: 3 hr 39 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across MA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Athol Memorial Hospital (opens the hospital's site)

Quick answers about Athol Memorial Hospital

How long is the ER wait at Athol Memorial Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 43 min in the Athol Memorial Hospital emergency room (the average across Massachusetts hospitals is 3 hr 39 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (978) 249-3511. In an emergency, call 911.

What is the phone number for Athol Memorial Hospital?

The main phone number for Athol Memorial Hospital is (978) 249-3511, from Medicare's hospital records.

Call (978) 249-3511
What is the address of Athol Memorial Hospital?

Athol Memorial Hospital is at 2033 Main St, Athol, MA 01331.

Directions (opens Google Maps)
Does Athol Memorial Hospital have an emergency room?

Yes. Athol Memorial Hospital has an emergency department, according to Medicare data.

What is Athol Memorial Hospital's Medicare star rating?

Athol Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Athol Memorial Hospital spend a median of 2 hours 43 minutes there. That is 56 minutes shorter than the average across Massachusetts hospitals (3 hours 39 minutes).

CMS rating ★★★★★ 2/5
Left before seen 2%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Athol Memorial Hospital. For a medical emergency, call 911.

Compare ER waits across Massachusetts · How Massachusetts hospitals rank on star ratings · Other Critical Access hospitals in Massachusetts · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 73 completed surveys · patients discharged Jan 2025 – Dec 2025

73% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.

Would definitely recommend 73% U.S. 71% · MA 70%
Rated 9 or 10 of 10 72% U.S. 72% · MA 68%
Survey response rate 30% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
88% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
77% always · 6% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
67% always · 7% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
95% yes · 5% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
93% always · 3% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
72% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
73% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Athol Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 1.1 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 11.5% 11.1%
Pneumonia patients 11.4% 15.2%
COPD patients 7.0% 8.6%
Hospital-wide, all conditions 3.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Athol Memorial Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 221303). Medicare Advantage plans have their own networks, which this section does not cover.

Massachusetts runs its own exchange, Massachusetts Health Connector. Check its provider directory for Athol Memorial Hospital.

Is Athol Memorial Hospital in your plan?

Massachusetts runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Massachusetts Health Connector

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 3 readmission and return-visit measures CMS could compare, Athol Memorial Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 16.8% 16.2% Not compared
Heart failure 21.5% 21.3% Not compared
Pneumonia 17.4% 17.3% Not compared
COPD (chronic lung disease) 19.7% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -38.7 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +31.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.3 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.3 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.3 per 100 patients · U.S. 5.4

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Athol Memorial Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 305 patients. 163 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 28 patients. 272 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 62 patients. 406 min 287 min
Patients who left the ER before being seenLower is better. 8,558 patients. 2% 2%
Health care workers vaccinated against fluHigher is better. 372 patients. 65% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 81 patients. 15% 16%
Blood clot prevention givenHigher is better. 370 patients. 89% 91%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Athol Memorial Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Athol Memorial Hospital

88 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 88 clinicians

Find doctors in Athol

Medicare-enrolled specialists with a practice in Athol, with addresses, phone numbers and the hospitals they work with.

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Prices at Athol Memorial Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Athol Memorial Hospital lists them here:

From the hospital's price transparency file (www.atholhospital.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
21
Reported to Medicare, FY2024
Employees
174
Full-time equivalent
Discharges
430
Inpatient stays a year
Patient revenue
$43.0 million
Net of discounts
Operating margin
4.0%
On patient care
Charity care
$156,000
0.4% of expenses
Bad debt
$1.6 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Massachusetts hospital finances.

Who owns Athol Memorial Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Athol Memorial Hospital Incorporated, a non-profit organization, incorporated 1918.

Heywood Healthcare Inc Operational or managerial control · since 2013 Non-profit

201 doctors and other clinicians list Athol Memorial Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Athol Memorial Hospital Incorporated (EIN 04-2126583)

Revenue
$41.4 million
Expenses
$40.5 million
Surplus
$961,000
2.3% of revenue

As filed with the IRS by Athol Memorial Hospital Incorporated. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Athol Memorial Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Worcester are federally designated health professional shortage areas (4 designations). Highest shortage score 15.

Mental health: Parts of Worcester are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Nurse pay: registered nurses in Massachusetts earn a median $104,550 a year. Healthcare salaries in Massachusetts.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Massachusetts shortage areas

Healthcare pay in Massachusetts

Registered nurses across Massachusetts (all employers) earned a median of $104,550 a year (BLS, May 2025).Registered Nurse (RN) salary in MassachusettsNurse Practitioner salary in MassachusettsRespiratory Therapist salary in MassachusettsHealthcare salaries in Massachusetts

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Cite this data

Writing about Athol Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/massachusetts/athol/athol-memorial-hospital/2033-main-st/

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