facebook tracking Down East Community Hospital, Machias, ME: ER Visit 3h 13m

Down East Community Hospital, Machias, ME

11 Hospital Dr, Machias, ME 04654Washington County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Down East Community Hospital is a non-profit critical access hospital in Machias, Maine, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 3 hr 13 min in its emergency department, 32 min longer than the average across Maine hospitals (2 hr 41 min). Medicare rates it 4 out of 5 stars overall.

Visiting Down East Community Hospital

Address 11 Hospital Dr
Machias, ME 04654
County: Washington
Directions Apple Maps Call (207) 255-3356
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 13 min (average across ME hospitals: 2 hr 41 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across ME
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Down East Community Hospital (opens the hospital's site)

Quick answers about Down East Community Hospital

How long is the ER wait at Down East Community Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 13 min in the Down East Community Hospital emergency room (the average across Maine hospitals is 2 hr 41 min). 5% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (207) 255-3356. In an emergency, call 911.

What is the phone number for Down East Community Hospital?

The main phone number for Down East Community Hospital is (207) 255-3356, from Medicare's hospital records.

Call (207) 255-3356
What is the address of Down East Community Hospital?

Down East Community Hospital is at 11 Hospital Dr, Machias, ME 04654.

Directions (opens Google Maps)
Does Down East Community Hospital have an emergency room?

Yes. Down East Community Hospital has an emergency department, according to Medicare data.

What is Down East Community Hospital's Medicare star rating?

Down East Community Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Down East Community Hospital spend a median of 3 hours 13 minutes there. That is 32 minutes longer than the average across Maine hospitals (2 hours 41 minutes).

CMS rating ★★★★★ 4/5
Left before seen 5%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Down East Community Hospital. For a medical emergency, call 911.

Compare ER waits across Maine · How Maine hospitals rank on star ratings · Other Critical Access hospitals in Maine · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 88 completed surveys · patients discharged Jan 2025 – Dec 2025

64% would definitely recommend it (U.S. average 71%). 63% rated it 9 or 10 out of 10.

Would definitely recommend 64% U.S. 71% · ME 73%
Rated 9 or 10 of 10 63% U.S. 72% · ME 73%
Survey response rate 21% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
82% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
83% always · 6% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
64% always · 18% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
88% yes · 12% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
79% always · 3% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
63% 9 or 10 · 8% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
64% definitely yes · 6% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 16.1% 15.2%
Hospital-wide, all conditions 3.6% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Down East Community Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 201311). Medicare Advantage plans have their own networks, which this section does not cover.

Maine runs its own exchange, CoverME.gov. Check its provider directory for Down East Community Hospital.

Is Down East Community Hospital in your plan?

Maine runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on CoverME.gov

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 15.9% 16.2% Not compared
Heart failure 21.4% 21.3% Not compared
Pneumonia 17.3% 17.3% Not compared
COPD (chronic lung disease) 19.4% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -11.5 days per 100 discharges vs expected · U.S. +3.9

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Down East Community Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 32 patients. 59% 66%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 389 patients. 193 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. 785 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 21 patients. 685 min 287 min
Patients who left the ER before being seenLower is better. 9,266 patients. 5% 2%
Health care workers vaccinated against fluHigher is better. 412 patients. 98% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 132 patients. 20% 16%
Blood clot prevention givenHigher is better. 314 patients. 98% 91%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025

C-sections in low-risk first birthsFirst-time mothers with a single, full-term, head-down baby who had a cesarean birth.
16% U.S. median hospital 25% · lower is better
Severe complications during deliverySevere obstetric complications per 10,000 deliveries, risk-adjusted.
265 per 10,000 deliveries U.S. median hospital 308 · lower is better
Severe complications, excluding transfusion-only casesSevere obstetric complications per 10,000 deliveries, risk-adjusted, not counting cases where a blood transfusion was the only complication.
64 per 10,000 deliveries U.S. median hospital 64 · lower is better

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Down East Community Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Home health agencies nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Down East Community Hospital

82 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 18 specialties.

See all 82 clinicians

Find doctors in Machias

Medicare-enrolled specialists with a practice in Machias, with addresses, phone numbers and the hospitals they work with.

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Prices at Down East Community Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Down East Community Hospital lists them here:

From the hospital's price transparency file (dech.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
248
Full-time equivalent
Discharges
455
Inpatient stays a year
Patient revenue
$62.3 million
Net of discounts
Operating margin
2.9%
On patient care
Charity care
$164,000
0.3% of expenses
Bad debt
$3.0 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Maine hospital finances.

Who owns Down East Community Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Down East Community Hospital, a non-profit organization, incorporated 1960.

150 doctors and other clinicians list Down East Community Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Down East Community Hospital (EIN 01-0263198)

Revenue
$62.3 million
Expenses
$62.9 million
Deficit
$686,000
-1.1% of revenue
Officer pay
$1.9 million
Compensation of current officers, directors and key employees

As filed with the IRS by Down East Community Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Down East Community Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Washington are federally designated health professional shortage areas (11 designations). Highest shortage score 16.

Mental health: Parts of Washington are federally designated health professional shortage areas (5 designations). Highest shortage score 19.

Dental: Parts of Washington are federally designated health professional shortage areas (8 designations). Highest shortage score 18.

Nurse pay: registered nurses in Maine earn a median $86,990 a year. Healthcare salaries in Maine.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Maine shortage areas

Healthcare pay in Maine

Registered nurses across Maine (all employers) earned a median of $86,990 a year (BLS, May 2025).Registered Nurse (RN) salary in MaineNurse Practitioner salary in MaineRespiratory Therapist salary in MaineHealthcare salaries in Maine

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Cite this data

Writing about Down East Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/maine/machias/down-east-community-hospital/11-hospital-dr/

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