CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting West Carroll Memorial Hospital
Oak Grove, LA 71263
County: West Carroll Directions Apple Maps Call (318) 428-3237
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 13mi East Carroll Parish Hospital Lake Providence, LA · Emergency room · median ER visit 1 hr 29 min Call East Carroll Parish Hospital Directions to East Carroll Parish Hospital (Google Maps) Details for East Carroll Parish Hospital
- 29mi Sharkey Issaquena Community Hospital Rolling Fork, MS · Emergency room Call Sharkey Issaquena Community Hospital Directions to Sharkey Issaquena Community Hospital (Google Maps) Details for Sharkey Issaquena Community Hospital
- 29mi Richland Parish Hospital-Delhi Delhi, LA · Emergency room · median ER visit 2 hr 40 min Call Richland Parish Hospital-Delhi Directions to Richland Parish Hospital-Delhi (Google Maps) Details for Richland Parish Hospital-Delhi
Quick answers about West Carroll Memorial Hospital
How long is the ER wait at West Carroll Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 25 min in the West Carroll Memorial Hospital emergency room (the average across Louisiana hospitals is 2 hr 15 min). 1% of ER patients left before being seen. For tonight's wait, call (318) 428-3237. In an emergency, call 911.
What is the phone number for West Carroll Memorial Hospital?
The main phone number for West Carroll Memorial Hospital is (318) 428-3237, from Medicare's hospital records.
Call (318) 428-3237What is the address of West Carroll Memorial Hospital?
West Carroll Memorial Hospital is at 706 Ross Street, Oak Grove, LA 71263.
Directions (opens Google Maps)Does West Carroll Memorial Hospital have an emergency room?
Yes. West Carroll Memorial Hospital has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at West Carroll Memorial Hospital spend a median of 2 hours 25 minutes there. That is 10 minutes longer than the average across Louisiana hospitals (2 hours 15 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with West Carroll Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across Louisiana · Other Critical Access hospitals in Louisiana · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 36 completed surveys · patients discharged Oct 2024 – Sep 2025
83% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does West Carroll Memorial Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 191327). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Louisiana that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| UnitedHealthcare | 15 of 15 plans | – | Non-Preferred |
| Blue Cross and Blue Shield of Louisiana | 8 of 15 plans | NOT-APPLICABLE | Not-Applicable |
| Blue Cross and Blue Shield of Louisiana | 7 of 40 plans | NOT-APPLICABLE | Not-Applicable |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Louisiana
Plans that include this hospital: Blue Max 70/50 with, Blue Max 80/60 with, Blue Max Copay 50/50 Standardized HSA Eligible, Blue Max Copay 50/50 with, Blue Max Copay 60/40 Standardized, Blue Max Copay 75/55 Standardized Compare plans
Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.
What insurance does West Carroll Memorial Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), West Carroll Memorial Hospital is in network for 3 Marketplace insurers in Louisiana: UnitedHealthcare (15 of 15 plans), Blue Cross and Blue Shield of Louisiana (8 of 15 plans) and Blue Cross and Blue Shield of Louisiana (7 of 40 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does West Carroll Memorial Hospital take Medicare?
West Carroll Memorial Hospital is a Medicare-certified hospital (CMS Certification Number 191327), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does West Carroll Memorial Hospital accept UnitedHealthcare?
West Carroll Memorial Hospital is in network for 15 of 15 plans that UnitedHealthcare sells on the Louisiana Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does West Carroll Memorial Hospital accept Blue Cross and Blue Shield of Louisiana?
West Carroll Memorial Hospital is in network for 8 of 15 plans that Blue Cross and Blue Shield of Louisiana sells on the Louisiana Marketplace in 2027, according to Blue Cross and Blue Shield of Louisiana's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Louisiana plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does West Carroll Memorial Hospital accept Blue Cross and Blue Shield of Louisiana?
West Carroll Memorial Hospital is in network for 7 of 40 plans that Blue Cross and Blue Shield of Louisiana sells on the Louisiana Marketplace in 2027, according to Blue Cross and Blue Shield of Louisiana's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Louisiana plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 21.2% | 21.3% | Not compared |
| Pneumonia | 18.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.4% | 20% | Not compared |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
West Carroll Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 333 patients. | 145 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. | 290 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 44 patients. | 278 min | 287 min |
| Patients who left the ER before being seenLower is better. 4,674 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 298 patients. | 21% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 57 patients. | 18% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 14 patients. | 86% | 93% |
| Blood clot prevention givenHigher is better. 239 patients. | 58% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at West Carroll Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- <0.1mi West Carroll Care Center Oak Grove, LA · 80 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 0.6mi Carroll Health and Rehab Oak Grove, LA · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 13mi Cypress at Lake Providence Lake Providence, LA · 108 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.5mi Fmcna - Oak GroveOak Grove, LA
Home health agencies nearby See more
- 2.5mi West Carroll Memorial Hospital Home HealthOak Grove, LA · 93% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at West Carroll Memorial Hospital
27 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 9 specialties.
Find doctors in Oak Grove
Medicare-enrolled specialists with a practice in Oak Grove, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Louisiana hospital finances.
Who owns West Carroll Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as West Carroll Health Systems, LLC, a for-profit organization, incorporated 2002.
32 doctors and other clinicians list West Carroll Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around West Carroll Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: West Carroll is a federally designated health professional shortage area. Highest shortage score 13.
Mental health: West Carroll is a federally designated health professional shortage area. Highest shortage score 19.
Dental: West Carroll is a federally designated health professional shortage area. Highest shortage score 8.
Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas
Closest other hospitals
Healthcare pay in Louisiana
Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaNurse Practitioner salary in LouisianaRespiratory Therapist salary in LouisianaHealthcare salaries in Louisiana
Cite this data
Writing about West Carroll Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.