What is the emergency room wait time at North Oaks Medical Center?

Patients spend a median of 159 minutes (2 hours 39 minutes) in the emergency department at North Oaks Medical Center, according to CMS. This is a median over a past 12-month reporting period, not a live figure.

Does North Oaks Medical Center have an emergency room?

North Oaks Medical Center provides emergency services.

What is the CMS star rating for North Oaks Medical Center?

North Oaks Medical Center has an overall rating of 2 out of 5 stars from the Centers for Medicare and Medicaid Services.

Where is North Oaks Medical Center located?

North Oaks Medical Center is at 15790 Paul Vega MD Dr, Hammond, LA 70403.

What is the phone number for North Oaks Medical Center?

The phone number for North Oaks Medical Center is (985) 345-2700.

North Oaks Medical CenterHammond, LA

See all hospitals in Hammond, LA, or find the nearest hospital to you.

(985) 345-2700 Visit Website

Acute Care Hospitals

215Beds

Time ZoneCST
CountyTangipahoa
Emergency CapableYes
FIPS22105
Area Code985

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients spend an average of 2 hours 39 minutes in the emergency department at North Oaks Medical Center. That is 22 minutes longer than the Louisiana average of 2 hours 17 minutes.

CMS rating ★★★★★ 2/5

Left before seen 6%

ER volume very high

Type Acute Care

Ownership Government

Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with North Oaks Medical Center. For a medical emergency, call 911.

Compare ER waits across Louisiana · How Louisiana hospitals rank on star ratings · Other birthing-friendly hospitals in Louisiana · How we source this data · Something wrong on this page? Tell us

What patients say

CMS patient survey (HCAHPS) · 1,033 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave North Oaks Medical Center a 3-star patient experience rating out of 5. 63% would definitely recommend it (U.S. average 71%). 68% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5

Would definitely recommend 63% U.S. 71% · LA 75%

Rated 9 or 10 of 10 68% U.S. 72% · LA 76%

Survey response rate 12% of patients surveyed

Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?

★★★★★

78% always · 6% sometimes or never · U.S. 80% always

Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?

★★★★★

80% always · 5% sometimes or never · U.S. 80% always

Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?

★★★★★

59% always · 22% sometimes or never · U.S. 62% always

Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?

★★★★★

84% yes · 16% no · U.S. 86% yes

CleanlinessHow often were your room and bathroom kept clean?

★★★★★

71% always · 9% sometimes or never · U.S. 74% always

Quiet at nightHow often was the area around your room quiet at night?

★★★★★

68% always · 6% sometimes or never · U.S. 60% always

Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?

★★★★★

68% 9 or 10 · 11% 6 or lower · U.S. 72% 9 or 10

Would recommendWould you recommend this hospital to your friends and family?

★★★★★

63% definitely yes · 7% no · U.S. 71% definitely yes

Compare Louisiana hospitals by patient rating Patient ratings by state

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 5 hospital-acquired infections CMS could compare, North Oaks Medical Center was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.

Better than national 1 infections vs 6.4 predicted · ratio 0.16

Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.

Same as national 5 infections vs 8.7 predicted · ratio 0.58

Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.

Same as national 2 infections vs 3.9 predicted · ratio 0.51

MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.

Same as national 3 infections vs 4.4 predicted · ratio 0.68

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.

Better than national 19 infections vs 42.3 predicted · ratio 0.45

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.

Same as national Ratio 1.10

Death rates within 30 days

Patients treated for	This hospital	U.S.
Heart attack patients	14.0%	11.9%
Heart failure patients	13.4%	11.1%
Pneumonia patients	16.4%	15.2%
Stroke patients	13.9%	11.9%
COPD patients	9.1%	8.6%
Coronary bypass (CABG) surgery patients	2.5%	2.4%
Hospital-wide, all conditions	5.1%	3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures

Measure	This hospital	U.S.	CMS comparison
Deaths among surgical patients with serious treatable complicationsper 1,000 patients	186.16	173.3	Same as national
Pressure ulcers (bed sores)per 1,000 patients	0.2	0.63	Same as national
Falls in the hospital that caused a broken boneper 1,000 patients	0.31	0.27	Same as national
Collapsed lung caused by a medical procedureper 1,000 patients	0.33	0.21	Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients	2.43	2.34	Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients	1.89	1.67	Same as national
Respiratory failure after surgeryper 1,000 patients	14.7	9.42	Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients	3.39	3.52	Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients	6.24	5.27	Same as national
Surgical wound splitting openper 1,000 patients	1.66	1.77	Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients	1.93	1.06	Same as national

Compare Louisiana hospitals on safety Hospital safety by state

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Closest other hospitals

<0.1 mi North Oaks Medical Center Hammond, LA 2 hr 39 min ER wait 1.9 mi North Oaks Rehab Hospital Hammond, LA No ER 2.0 mi Universal Behavioral Health Hospital Hammond, LA No ER 2.8 mi Cypress Pointe Surgical Hospital Hammond, LA No ER 13 mi Lallie Kemp Medical Center Independence, LA 1 hr 41 min ER wait

All 5 hospitals in Hammond →

North Oaks Medical Center Address 15790 Paul Vega MD Dr
Hammond, LA 70403

The information listed on this page will help you determine if North Oaks Medical Center is the nearest hospital to your location. Address, phone number, emergency department status, bed count and CMS quality measures for North Oaks Medical Center are listed above.