Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Promise Regional Medical Center Hutchinson
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Promise Regional Medical Center Hutchinson (opens the hospital's site)
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Quick answers about Promise Regional Medical Center Hutchinson
How long is the ER wait at Promise Regional Medical Center Hutchinson?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 51 min in the Promise Regional Medical Center Hutchinson emergency room (the average across Kansas hospitals is 2 hr 2 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (620) 665-2000. In an emergency, call 911.
What is the phone number for Promise Regional Medical Center Hutchinson?
The main phone number for Promise Regional Medical Center Hutchinson is (620) 665-2000, from Medicare's hospital records.
Call (620) 665-2000What is the address of Promise Regional Medical Center Hutchinson?
Promise Regional Medical Center Hutchinson is at 1701 E 23rd Ave, Hutchinson, KS 67502.
Directions (opens Google Maps)Does Promise Regional Medical Center Hutchinson have an emergency room?
Yes. Promise Regional Medical Center Hutchinson has an emergency department, according to Medicare data.
What is Promise Regional Medical Center Hutchinson's Medicare star rating?
Promise Regional Medical Center Hutchinson has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Promise Regional Medical Center Hutchinson spend a median of 2 hours 51 minutes there. That is 49 minutes longer than the average across Kansas hospitals (2 hours 2 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Promise Regional Medical Center Hutchinson. For a medical emergency, call 911.
Compare ER waits across Kansas · How Kansas hospitals rank on star ratings · Other birthing-friendly hospitals in Kansas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 413 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Promise Regional Medical Center Hutchinson a 3-star patient experience rating out of 5. 63% would definitely recommend it (U.S. average 71%). 64% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Promise Regional Medical Center Hutchinson was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 15.5% | 11.9% |
| Heart failure patients | 15.6% | 11.1% |
| Pneumonia patients | 19.1% | 15.2% |
| Stroke patients | 13.9% | 11.9% |
| COPD patients | 9.8% | 8.6% |
| Coronary bypass (CABG) surgery patients | 3.8% | 2.4% |
| Hospital-wide, all conditions | 5.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.7 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.88 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.22 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.31 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.99 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.35 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 10.6 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 4.06 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.82 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.62 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.93 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Promise Regional Medical Center Hutchinson accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 170020). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Kansas that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Ambetter | 17 of 17 plans | Preferred |
| Blue Cross and Blue Shield of Kansas | 9 of 9 plans | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Kansas
Plans that include this hospital: BlueCare EPO Expanded Bronze, BlueCare EPO Gold, BlueCare EPO Gold Plus, BlueCare EPO Silver Plus, BlueCare EPO Simple Expanded Bronze, BlueCare EPO Simple Silver HDHP Compare plans
What insurance does Promise Regional Medical Center Hutchinson accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Promise Regional Medical Center Hutchinson is in network for 2 Marketplace insurers in Kansas: Ambetter (17 of 17 plans) and Blue Cross and Blue Shield of Kansas (9 of 9 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Promise Regional Medical Center Hutchinson take Medicare?
Promise Regional Medical Center Hutchinson is a Medicare-certified hospital (CMS Certification Number 170020), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Promise Regional Medical Center Hutchinson accept Ambetter?
Promise Regional Medical Center Hutchinson is in network for 17 of 17 plans that Ambetter sells on the Kansas Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Promise Regional Medical Center Hutchinson accept Blue Cross and Blue Shield of Kansas?
Promise Regional Medical Center Hutchinson is in network for 9 of 9 plans that Blue Cross and Blue Shield of Kansas sells on the Kansas Marketplace in 2027, according to Blue Cross and Blue Shield of Kansas's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Promise Regional Medical Center Hutchinson was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 14.9% | 16.2% | Not compared |
| Heart attack | 14.4% | 14.4% | Not compared |
| Heart failure | 21.1% | 21.3% | Not compared |
| Pneumonia | 16% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18% | 20% | Not compared |
| Heart bypass surgery (CABG) | 11.3% | 11% | Not compared |
| Hip or knee replacement | 5.7% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.178 | – | More than expected |
| COPD | 1.028 | 125 | More than expected |
| Heart bypass surgery | 1.013 | – | More than expected |
| Heart failure | 0.929 | 226 | Fewer than expected |
| Pneumonia | 0.907 | 451 | Fewer than expected |
| Heart attack | 0.874 | 198 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Promise Regional Medical Center Hutchinson's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 604 patients. | 58% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 189 patients. | 58% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 17 patients. | 53% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 393 patients. | 171 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 19 patients. | 239 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 22 patients. | 278 min | 287 min |
| Patients who left the ER before being seenLower is better. 23,368 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,547 patients. | 69% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,486 patients. | 17% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 18 patients. | 83% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 71 patients. | 93% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 64 patients. | 95% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 16 |
| Patient experiencePatient survey results | 29 |
| SafetyHospital-acquired infections | 50 |
| Efficiency and costMedicare spending per patient | 30 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Promise Regional Medical Center Hutchinson
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.8mi Diversicare of Hutchinson Hutchinson, KS · 73 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 1.1mi Hutchinson Operator Hutchinson, KS · 45 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5
- 1.4mi Good Samaritan - Hutchinson Village Hutchinson, KS · 65 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.0mi DaVita Dialysis Center of HutchinsonHutchinson, KS
Home health agencies nearby See more
- 7.1mi Hospice and Homecare of Reno CountyHutchinson, KS · 86% would recommend
- 11mi Pleasant View Home HealthInman, KS Not rated
- 24mi Angel Arms Home HealthMcPherson, KS · 77% would recommend
Hospice care providers nearby See more
- 4.0mi Hospice and Homecare of Reno CountyHutchinson, KS · 90% would recommend
- 24mi Community Care HospiceMcPherson, KS · 72% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 170020
Promise Regional Medical Center Hutchinson runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 18% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 17T020
Promise Regional Medical Center Hutchinson runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 69% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Promise Regional Medical Center Hutchinson
116 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 24 specialties.
Find doctors in Hutchinson
Medicare-enrolled specialists with a practice in Hutchinson, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Promise Regional Medical Center Hutchinson lists them here:
From the hospital's price transparency file (www.hutchregional.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Promise Regional Medical Center Hutchinson
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Kansas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 297 | $47,022 | $16,144 | +4% |
| Heart failure and shock with major complicationsDRG 291 | 84 | $31,250 | $10,289 | same |
| Respiratory infections and inflammations with major complicationsDRG 177 | 63 | $46,897 | $13,979 | +3% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 52 | $34,728 | $10,905 | +3% |
| Renal failure with complicationsDRG 683 | 40 | $20,071 | $7,215 | −7% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 40 | $26,283 | $8,232 | same |
| Pulmonary edema and respiratory failureDRG 189 | 35 | $26,669 | $10,083 | same |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 34 | $36,696 | $12,717 | same |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 377 | $17,005 | $2,487 |
| Level 1 Endovascular ProceduresAPC 5191 | 285 | $14,643 | $2,969 |
| Level 3 Endovascular ProceduresAPC 5193 | 134 | $52,087 | $9,988 |
| Level 3 Vascular ProceduresAPC 5183 | 78 | $18,795 | $2,914 |
| Level 3 Pacemaker and Similar ProceduresAPC 5223 | 71 | $37,477 | $9,757 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Kansas hospital finances.
Who owns Promise Regional Medical Center Hutchinson
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Hutchinson Regional Medical Center Inc, a non-profit organization.
254 doctors and other clinicians list Promise Regional Medical Center Hutchinson as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Hutchinson Regional Medical Center Inc (EIN 48-0774005)
As filed with the IRS by Hutchinson Regional Medical Center Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Promise Regional Medical Center Hutchinson
HRSA shortage designations and BLS pay data
Primary care: Parts of Reno are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Mental health: Reno is a federally designated health professional shortage area. Highest shortage score 15.
Dental: Parts of Reno are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Nurse pay: registered nurses in Kansas earn a median $79,320 a year. Healthcare salaries in Kansas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Kansas shortage areas
Closest other hospitals
Healthcare pay in Kansas
Registered nurses across Kansas (all employers) earned a median of $79,320 a year (BLS, May 2025).Registered Nurse (RN) salary in KansasNurse Practitioner salary in KansasRespiratory Therapist salary in KansasHealthcare salaries in Kansas
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Cite this data
Writing about Promise Regional Medical Center Hutchinson? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.