facebook tracking Mercy Medical Center-New Hampton: 308 N Maple Ave - New Hampton, IA

Mercy Medical Center-New Hampton, New Hampton, IA

308 N Maple Ave, New Hampton, IA 50659Chickasaw County

Critical access hospital 11 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Mercy Medical Center-New Hampton is a non-profit critical access hospital in New Hampton, Iowa, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 59 min in its emergency department, 9 min shorter than the average across Iowa hospitals (2 hr 8 min). Mercy Medical Center-New Hampton is in network for at least one 2027 Marketplace plan from 3 insurers in Iowa, according to the insurers' network files loaded November 4, 2026.

Median ER visit 1 hr 59 min treated & sent home −9 min vs IA hospitals' avg
Medicare star ratingNot ratedReason below
Beds11Medicare cost report FY2025

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Mercy Medical Center-New Hampton

Address 308 N Maple Ave
New Hampton, IA 50659
County: Chickasaw
Directions Apple Maps Call (641) 394-4121
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 59 min (average across IA hospitals: 2 hr 8 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Mercy Medical Center-New Hampton (opens the hospital's site)

Quick answers about Mercy Medical Center-New Hampton

How long is the ER wait at Mercy Medical Center-New Hampton?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 59 min in the Mercy Medical Center-New Hampton emergency room (the average across Iowa hospitals is 2 hr 8 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (641) 394-4121. In an emergency, call 911.

What is the phone number for Mercy Medical Center-New Hampton?

The main phone number for Mercy Medical Center-New Hampton is (641) 394-4121, from Medicare's hospital records.

Call (641) 394-4121
What is the address of Mercy Medical Center-New Hampton?

Mercy Medical Center-New Hampton is at 308 N Maple Ave, New Hampton, IA 50659.

Directions (opens Google Maps)
Does Mercy Medical Center-New Hampton have an emergency room?

Yes. Mercy Medical Center-New Hampton has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Mercy Medical Center-New Hampton spend a median of 1 hour 59 minutes there. That is 9 minutes shorter than the average across Iowa hospitals (2 hours 8 minutes).

Left before seen 0%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mercy Medical Center-New Hampton. For a medical emergency, call 911.

Compare ER waits across Iowa · Other Critical Access hospitals in Iowa · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 28 completed surveys · patients discharged Oct 2024 – Sep 2025

69% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.

Would definitely recommend 69% U.S. 71% · IA 76%
Rated 9 or 10 of 10 81% U.S. 72% · IA 78%
Survey response rate 33% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
94% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
93% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
80% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
95% yes · 5% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
75% always · 3% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
62% always · 3% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
81% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
69% definitely yes · 5% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 19.0% 15.2%
Hospital-wide, all conditions 4.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Mercy Medical Center-New Hampton accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 161331). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Iowa that list this hospital

Marketplace insurers whose 2027 plan networks in Iowa list Mercy Medical Center-New Hampton, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Oscar 27 of 27 plans – Preferred
Ambetter 17 of 17 plans – Preferred
Wellmark Blue Cross Blue Shield 7 of 10 plans WELLMARK-BLUE-HMO-NETWORK Wellmark-Blue-Hmo-Network

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Iowa

Adults in Iowa qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Iowa Medicaid plans it takes.

Is Mercy Medical Center-New Hampton in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Mercy Medical Center-New Hampton accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mercy Medical Center-New Hampton is in network for 3 Marketplace insurers in Iowa: Oscar (27 of 27 plans), Ambetter (17 of 17 plans) and Wellmark Blue Cross Blue Shield (7 of 10 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mercy Medical Center-New Hampton take Medicare?

Mercy Medical Center-New Hampton is a Medicare-certified hospital (CMS Certification Number 161331), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Mercy Medical Center-New Hampton accept Oscar?

Mercy Medical Center-New Hampton is in network for 27 of 27 plans that Oscar sells on the Iowa Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mercy Medical Center-New Hampton accept Ambetter?

Mercy Medical Center-New Hampton is in network for 17 of 17 plans that Ambetter sells on the Iowa Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mercy Medical Center-New Hampton accept Wellmark Blue Cross Blue Shield?

Mercy Medical Center-New Hampton is in network for 7 of 10 plans that Wellmark Blue Cross Blue Shield sells on the Iowa Marketplace in 2027, according to Wellmark Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Wellmark Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Mercy Medical Center-New Hampton was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.1% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +36.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.5 per 1,000 procedures · U.S. 13

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Mercy Medical Center-New Hampton's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 244 patients. 119 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 12 patients. 130 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 23 patients. 258 min 287 min
Patients who left the ER before being seenLower is better. 2,787 patients. 0% 2%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 22 patients. 64% 93%
Blood clot prevention givenHigher is better. 111 patients. 85% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Mercy Medical Center-New Hampton

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Mercy Medical Center-New Hampton

33 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 14 specialties.

See all 33 clinicians

Find doctors in New Hampton

Medicare-enrolled specialists with a practice in New Hampton, with addresses, phone numbers and the hospitals they work with.

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Prices at Mercy Medical Center-New Hampton

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Mercy Medical Center-New Hampton lists them here:

From the hospital's price transparency file (www.mercyone.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
11
Reported to Medicare, FY2025
Employees
97
Full-time equivalent
Discharges
133
Inpatient stays a year
Patient revenue
$23.2 million
Net of discounts
Operating margin
6.9%
On patient care
Charity care
$627,000
2.9% of expenses
Bad debt
$253,000
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Iowa hospital finances.

Who owns Mercy Medical Center-New Hampton

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Mercy Medical Center New Hampton, a non-profit organization.

Mercy Health Network Inc Operational or managerial control · 100% · since 2016 Non-profit
Mercy Health Services-iowa Corp Owns 5% or more directly · 100% · since 1998 Non-profit
Trinity Health Corporation Owns 5% or more indirectly · 100% · since 1998 Non-profit

60 doctors and other clinicians list Mercy Medical Center-New Hampton as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Mercy Medical Center-New Hampton

HRSA shortage designations and BLS pay data

Primary care: Chickasaw is a federally designated health professional shortage area. Highest shortage score 7.

Mental health: Chickasaw is a federally designated health professional shortage area. Highest shortage score 16.

Nurse pay: registered nurses in Iowa earn a median $78,630 a year. Healthcare salaries in Iowa.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Iowa shortage areas

Healthcare pay in Iowa

Registered nurses across Iowa (all employers) earned a median of $78,630 a year (BLS, May 2025).Registered Nurse (RN) salary in IowaNurse Practitioner salary in IowaRespiratory Therapist salary in IowaHealthcare salaries in Iowa

Cite this data

Writing about Mercy Medical Center-New Hampton? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/iowa/new-hampton/mercy-medical-centernew-hampton/308-n-maple-ave/

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