facebook tracking Bluffton Regional Medical Center, Bluffton, IN: ER Visit 2h 3m

Bluffton Regional Medical Center, Bluffton, IN

303 S Main St, Bluffton, IN 46714Wells County

Acute care hospital 45 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Bluffton Regional Medical Center is a for-profit acute care hospital in Bluffton, Indiana, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 2 hr 3 min in its emergency department, 27 min shorter than the average across Indiana hospitals (2 hr 30 min). Medicare rates it 4 out of 5 stars overall. Bluffton Regional Medical Center is in network for at least one 2027 Marketplace plan from 2 insurers in Indiana, according to the insurers' network files loaded November 4, 2026.

Visiting Bluffton Regional Medical Center

Address 303 S Main St
Bluffton, IN 46714
County: Wells
Directions Apple Maps Call (260) 824-3210
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 3 min (average across IN hospitals: 2 hr 30 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IN
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Bluffton Regional Medical Center (opens the hospital's site)

Quick answers about Bluffton Regional Medical Center

How long is the ER wait at Bluffton Regional Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 3 min in the Bluffton Regional Medical Center emergency room (the average across Indiana hospitals is 2 hr 30 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (260) 824-3210. In an emergency, call 911.

What is the phone number for Bluffton Regional Medical Center?

The main phone number for Bluffton Regional Medical Center is (260) 824-3210, from Medicare's hospital records.

Call (260) 824-3210
What is the address of Bluffton Regional Medical Center?

Bluffton Regional Medical Center is at 303 S Main St, Bluffton, IN 46714.

Directions (opens Google Maps)
Does Bluffton Regional Medical Center have an emergency room?

Yes. Bluffton Regional Medical Center has an emergency department, according to Medicare data.

What is Bluffton Regional Medical Center's Medicare star rating?

Bluffton Regional Medical Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Bluffton Regional Medical Center spend a median of 2 hours 3 minutes there. That is 27 minutes shorter than the average across Indiana hospitals (2 hours 30 minutes).

CMS rating ★★★★★ 4/5
Left before seen 1%
ER volume low
Type Acute Care
Ownership For-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Bluffton Regional Medical Center. For a medical emergency, call 911.

Compare ER waits across Indiana · How Indiana hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 76 completed surveys · patients discharged Jan 2025 – Dec 2025

63% would definitely recommend it (U.S. average 71%). 70% rated it 9 or 10 out of 10.

Would definitely recommend 63% U.S. 71% · IN 71%
Rated 9 or 10 of 10 70% U.S. 72% · IN 72%
Survey response rate 22% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
86% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
82% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
61% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
91% yes · 9% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
82% always · 6% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
70% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
63% definitely yes · 5% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Its rate of serious complications was same as national.

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.99

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 10.0% 11.1%
Pneumonia patients 17.8% 15.2%
Hospital-wide, all conditions 3.6% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 4 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.52 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.24 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.18 0.18 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.03 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Bluffton Regional Medical Center accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 150075). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Indiana that list this hospital

Marketplace insurers whose 2027 plan networks in Indiana list Bluffton Regional Medical Center, most plans in network first
InsurerPlans in networkNetwork tier
Ambetter 18 of 18 plans Preferred
Anthem Blue Cross Blue Shield 13 of 13 plans Participating

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Indiana

Plans that include this hospital: Ambetter Choice Bronze HSA, Ambetter Choice Bronze HSA + Vision + Adult Dental, Ambetter Complete Gold, Ambetter Complete Gold + Vision + Adult Dental, Ambetter Elite Gold, Ambetter Elite Gold + Vision + Adult Dental Compare plans

Adults in Indiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Indiana Medicaid plans it takes.

Is Bluffton Regional Medical Center in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Bluffton Regional Medical Center accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Bluffton Regional Medical Center is in network for 2 Marketplace insurers in Indiana: Ambetter (18 of 18 plans) and Anthem Blue Cross Blue Shield (13 of 13 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Bluffton Regional Medical Center take Medicare?

Bluffton Regional Medical Center is a Medicare-certified hospital (CMS Certification Number 150075), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Bluffton Regional Medical Center accept Ambetter?

Bluffton Regional Medical Center is in network for 18 of 18 plans that Ambetter sells on the Indiana Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Bluffton Regional Medical Center accept Anthem Blue Cross Blue Shield?

Bluffton Regional Medical Center is in network for 13 of 13 plans that Anthem Blue Cross Blue Shield sells on the Indiana Marketplace in 2027, according to Anthem Blue Cross Blue Shield's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Bluffton Regional Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 16.1% 16.2% Not compared
Heart failure 21% 21.3% Not compared
Pneumonia 17.2% 17.3% Not compared
COPD (chronic lung disease) 20.8% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +3.8 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -4 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.2 per 1,000 procedures · U.S. 13

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 3 conditions is above 1.00.

ConditionRatioPatientsReadmissions
COPD 1.017 – More than expected
Heart failure 0.987 – Fewer than expected
Pneumonia 0.953 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Bluffton Regional Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 28 patients. 54% 66%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 376 patients. 123 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 37 patients. 332 min 287 min
Patients who left the ER before being seenLower is better. 9,880 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 237 patients. 68% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 116 patients. 14% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 34 patients. 82% 93%
Blood clot prevention givenHigher is better. 343 patients. 94% 91%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
47 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.95
5% less than the national median per hospital stay (about $26,046 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications0
Patient experiencePatient survey results63
SafetyHospital-acquired infections85
Efficiency and costMedicare spending per patient40

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Bluffton Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Bluffton Regional Medical Center

70 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 18 specialties.

See all 70 clinicians

Find doctors in Bluffton

Medicare-enrolled specialists with a practice in Bluffton, with addresses, phone numbers and the hospitals they work with.

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Prices at Bluffton Regional Medical Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Bluffton Regional Medical Center lists them here:

From the hospital's price transparency file (www.blufftonregional.com/cms-hpt.txt), checked Nov 14, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Bluffton Regional Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Indiana.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Intraocular ProceduresAPC 5491 105 $25,196 $2,020
Comprehensive Observation ServicesAPC 8011 41 $26,263 $2,402
Level 3 Extraocular, Repair, and Plastic Eye ProceduresAPC 5503 21 $20,568 $2,088
Level 2 Upper GI ProceduresAPC 5302 17 $13,459 $1,700

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
45
Reported to Medicare, FY2024
Employees
102
Full-time equivalent
Discharges
729
Inpatient stays a year
Patient revenue
$31.7 million
Net of discounts
Operating margin
-26.1%
On patient care
Charity care
$506,000
1.3% of expenses
Bad debt
$1.7 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Indiana hospital finances.

Who owns Bluffton Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Bluffton Health System LLC, a for-profit organization, incorporated 1999.

Qhg of Bluffton Compnay LLC Owns 5% or more directly · 99% · since 2007
CHS Community Health Systems Inc Owns 5% or more indirectly · 100% · since 2007
Community Health Systems Inc Owns 5% or more indirectly · 100% · since 2007
Hma-tri Holdings LLC Owns 5% or more indirectly · 100% · since 2015
Tennyson Holdings LLC Owns 5% or more indirectly · 100% · since 2007
Triad Healthcare LLC Owns 5% or more indirectly · 100% · since 2007

129 doctors and other clinicians list Bluffton Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Bluffton Regional Medical Center

HRSA shortage designations and BLS pay data

Mental health: Wells is a federally designated health professional shortage area. Highest shortage score 12.

Nurse pay: registered nurses in Indiana earn a median $83,500 a year. Healthcare salaries in Indiana.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Indiana shortage areas

Healthcare pay in Indiana

Registered nurses across Indiana (all employers) earned a median of $83,500 a year (BLS, May 2025).Registered Nurse (RN) salary in IndianaNurse Practitioner salary in IndianaRespiratory Therapist salary in IndianaHealthcare salaries in Indiana

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Cite this data

Writing about Bluffton Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/indiana/bluffton/bluffton-regional-medical-center/303-s-main-st/

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