facebook tracking Provena - Saint Joseph Hospital, Elgin, IL: ER Visit 2h 16m

Provena - Saint Joseph Hospital, Elgin, IL

77 N Airlite St, Elgin, IL 60123Kane County

Acute care hospital 144 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Provena - Saint Joseph Hospital is a non-profit acute care hospital in Elgin, Illinois, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 2 hr 16 min in its emergency department, 39 min shorter than the average across Illinois hospitals (2 hr 55 min). Medicare rates it 4 out of 5 stars overall, and patients give it 2 out of 5 in the Medicare patient survey.

Visiting Provena - Saint Joseph Hospital

Address 77 N Airlite St
Elgin, IL 60123
County: Kane
Directions Apple Maps Call (847) 695-3200
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 16 min (average across IL hospitals: 2 hr 55 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Provena - Saint Joseph Hospital (opens the hospital's site)

Quick answers about Provena - Saint Joseph Hospital

How long is the ER wait at Provena - Saint Joseph Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 16 min in the Provena - Saint Joseph Hospital emergency room (the average across Illinois hospitals is 2 hr 55 min). For tonight's wait, check the hospital's website (opens the hospital's own site) or call (847) 695-3200. In an emergency, call 911.

What is the phone number for Provena - Saint Joseph Hospital?

The main phone number for Provena - Saint Joseph Hospital is (847) 695-3200, from Medicare's hospital records.

Call (847) 695-3200
What is the address of Provena - Saint Joseph Hospital?

Provena - Saint Joseph Hospital is at 77 N Airlite St, Elgin, IL 60123.

Directions (opens Google Maps)
Does Provena - Saint Joseph Hospital have an emergency room?

Yes. Provena - Saint Joseph Hospital has an emergency department, according to Medicare data.

What is Provena - Saint Joseph Hospital's Medicare star rating?

Provena - Saint Joseph Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Provena - Saint Joseph Hospital spend a median of 2 hours 16 minutes there. That is 39 minutes shorter than the average across Illinois hospitals (2 hours 55 minutes).

CMS rating ★★★★★ 4/5
Type Acute Care
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Provena - Saint Joseph Hospital. For a medical emergency, call 911.

Compare ER waits across Illinois · How Illinois hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 464 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave Provena - Saint Joseph Hospital a 2-star patient experience rating out of 5. 62% would definitely recommend it (U.S. average 71%). 62% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 2 out of 5
Would definitely recommend 62% U.S. 71% · IL 69%
Rated 9 or 10 of 10 62% U.S. 72% · IL 70%
Survey response rate 28% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
73% always · 7% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
70% always · 8% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
53% always · 28% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
81% yes · 19% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
71% always · 9% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
62% 9 or 10 · 11% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
62% definitely yes · 11% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Provena - Saint Joseph Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 4.9 predicted · ratio 0.20

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.86

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 11.3% 11.9%
Heart failure patients 10.0% 11.1%
Pneumonia patients 16.0% 15.2%
Stroke patients 12.4% 11.9%
COPD patients 8.8% 8.6%
Hospital-wide, all conditions 3.8% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 10 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.33 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.23 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.17 0.18 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.49 2.25 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.54 1.56 Same as national
Respiratory failure after surgeryper 1,000 patients 7.23 8.15 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.97 3.31 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.46 4.89 Same as national
Surgical wound splitting openper 1,000 patients 1.68 1.7 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Provena - Saint Joseph Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 140217). Medicare Advantage plans have their own networks, which this section does not cover.

Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for Provena - Saint Joseph Hospital.

Is Provena - Saint Joseph Hospital in your plan?

Illinois runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Get Covered Illinois

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, Provena - Saint Joseph Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 17% 16.2% Not compared
Heart attack 14.7% 14.4% Not compared
Heart failure 22.9% 21.3% Not compared
Pneumonia 17.3% 17.3% Not compared
COPD (chronic lung disease) 20.4% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -40.4 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -10.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13 per 1,000 procedures · U.S. 13
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 5 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart attack 1.060 – More than expected
Hip or knee replacement 1.029 – More than expected
COPD 0.980 – Fewer than expected
Heart failure 0.954 168 Fewer than expected
Pneumonia 0.926 161 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 84 patients. 52% 66%
Septic shock: full treatment within 3 hoursHigher is better. 30 patients. 60% 75%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 371 patients. 136 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 46 patients. 190 min 257 min
Health care workers vaccinated against fluHigher is better. 1,245 patients. 61% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,347 patients. 23% 16%
Stroke: discharged on clot-prevention medicineHigher is better. 66 patients. 92% 98%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Provena - Saint Joseph Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 0.2mi The Pearl of Fox River Valley Elgin, IL · 112 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
  • 0.4mi River View Rehab Center Elgin, IL · 203 beds Medicare overall 2 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
  • 0.7mi Aperion Care Elgin Elgin, IL · 101 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient rehabilitation unit

CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 14T217

Provena - Saint Joseph Hospital runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 69% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

Results

Returned home or to the community Medicare patients who went home (or to another community setting) after rehab and stayed out of hospitals and nursing homes for at least 31 days. Risk-standardized; CMS compares it with the national rate. Based on 564 patients. Oct 2023 – Sep 2025.
69% U.S. 67% Same as national
Preventable readmissions after discharge Medicare patients readmitted to a hospital within 30 days of leaving, for problems that good care could have prevented (risk-standardized). Based on 546 patients. Oct 2023 – Sep 2025.
8.3% U.S. 9.4% Same as national
Preventable readmissions during the stay Medicare patients sent back to a hospital during their rehab stay for problems that good care could have prevented (risk-standardized). Based on 597 patients. Oct 2023 – Sep 2025.
3.8% U.S. 4.7% Same as national
Met their expected function at discharge Patients who were at or above the expected ability to care for themselves and move around when they left. Based on 350 patients. Jan 2025 – Dec 2025.
31% U.S. 69%
Met expected self-care at discharge Patients at or above the expected ability to care for themselves (eating, bathing, dressing) when they left. Based on 350 patients. Jan 2025 – Dec 2025.
37% U.S. 65%
Met expected mobility at discharge Patients at or above the expected ability to move around when they left. Based on 350 patients. Jan 2025 – Dec 2025.
56% U.S. 62%

Safety

Falls with major injury Patients who had one or more falls with a major injury during their stay. Based on 401 patients. Jan 2025 – Dec 2025.
0% U.S. 0.2%
New or worsened pressure ulcers Patients with pressure ulcers or injuries that were new or got worse during the stay (risk-adjusted). Based on 398 patients. Jan 2025 – Dec 2025.
0.8% U.S. 0.9%
C. diff infections Standardized infection ratio for Clostridioides difficile infections. Below 1 means fewer than predicted. Oct 2024 – Sep 2025.
0.00 U.S. 0.34
Medications reviewed Patients whose medicines were reviewed, with follow-up when a problem was found. Based on 401 patients. Jan 2025 – Dec 2025.
98% U.S. 98%
Medication list sent to next provider Patients whose current medication list went to their next care provider. Based on 364 patients. Jan 2025 – Dec 2025.
99% U.S. 97%
Medication list given to patient Patients (or their family or caregiver) given a current medication list at discharge. Based on 36 patients. Jan 2025 – Dec 2025.
97% U.S. 99%
Staff flu vaccination Health care staff who got a flu shot for the season. Based on 49 patients. Oct 2024 – Mar 2025.
86% U.S. 77%

Cost

Medicare spending per patient Medicare spending for a rehab stay and the 30 days after, compared with the national median facility (1.00). Below 1 means less spending. Based on 559 patients. Oct 2022 – Sep 2024.
1.17 U.S. 1.00

Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.

Doctors at Provena - Saint Joseph Hospital

144 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 144 clinicians

Find doctors in Elgin

Medicare-enrolled specialists with a practice in Elgin, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Provena - Saint Joseph Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Illinois.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 110 $84,562 $14,830 −16%
PsychosesDRG 885 49 $70,661 $14,592 +18%
Heart failure and shock with major complicationsDRG 291 42 $55,490 $10,254 −13%
Simple pneumonia and pleurisy with major complicationsDRG 193 39 $70,410 $10,642 −10%
Pulmonary edema and respiratory failureDRG 189 29 $66,280 $10,459 −9%
Respiratory infections and inflammations with major complicationsDRG 177 26 $71,235 $12,411 −13%
Acute myocardial infarction, discharged alive with major complicationsDRG 280 23 $88,749 $13,100 −11%
Major joint or limb reattachment procedures of upper extremitiesDRG 483 23 $151,622 $19,407 −9%

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 5 Musculoskeletal ProceduresAPC 5115 190 $118,589 $12,778
Comprehensive Observation ServicesAPC 8011 87 $31,183 $2,649
Level 4 Musculoskeletal ProceduresAPC 5114 83 $72,854 $6,922
Level 6 Musculoskeletal ProceduresAPC 5116 54 $150,650 $18,164
Level 1 Intraocular ProceduresAPC 5491 51 $21,812 $2,276

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2024

Beds
144
Reported to Medicare, FY2024
Employees
438
Full-time equivalent
Discharges
4,632
Inpatient stays a year
Patient revenue
$138.1 million
Net of discounts
Operating margin
-14.3%
On patient care
Charity care
$5.0 million
3.1% of expenses
Bad debt
$2.0 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.

Who owns Provena - Saint Joseph Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Saint Joseph Hospital - Elgin LLC .

Prime Healthcare Services, Inc Owns 5% or more directly · 100% · since 2024 For-profit
Prime Healthcare Holdings Inc Owns 5% or more indirectly · 100% · since 2024 Holding company For-profit

240 doctors and other clinicians list Provena - Saint Joseph Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Provena - Saint Joseph Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Kane are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Mental health: Parts of Kane are federally designated health professional shortage areas (2 designations). Highest shortage score 17.

Dental: Parts of Kane are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas

Healthcare pay in Illinois

Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois

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Cite this data

Writing about Provena - Saint Joseph Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/illinois/elgin/provena--saint-joseph-hospital/77-n-airlite-st/

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