facebook tracking Provident Hospital of Chicago, Chicago, IL: ER Visit 3 hr

Provident Hospital of Chicago, Chicago, IL

500 E 51st St, Chicago, IL 60615Cook County

Acute care hospital 34 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Provident Hospital of Chicago is a public acute care hospital in Chicago, Illinois, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 3 hr in its emergency department, 5 min longer than the average across Illinois hospitals (2 hr 55 min).

Median ER visit 3 hr treated & sent home +5 min vs IL hospitals' avg
Medicare star ratingNot ratedReason below
Beds34Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Provident Hospital of Chicago

Address 500 E 51st St
Chicago, IL 60615
County: Cook
Directions Apple Maps Call (312) 572-2000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr (average across IL hospitals: 2 hr 55 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Provident Hospital of Chicago (opens the hospital's site)

Quick answers about Provident Hospital of Chicago

How long is the ER wait at Provident Hospital of Chicago?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr in the Provident Hospital of Chicago emergency room (the average across Illinois hospitals is 2 hr 55 min). 4% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (312) 572-2000. In an emergency, call 911.

What is the phone number for Provident Hospital of Chicago?

The main phone number for Provident Hospital of Chicago is (312) 572-2000, from Medicare's hospital records.

Call (312) 572-2000
What is the address of Provident Hospital of Chicago?

Provident Hospital of Chicago is at 500 E 51st St, Chicago, IL 60615.

Directions (opens Google Maps)
Does Provident Hospital of Chicago have an emergency room?

Yes. Provident Hospital of Chicago has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Provident Hospital of Chicago spend a median of 3 hours there. That is 5 minutes longer than the average across Illinois hospitals (2 hours 55 minutes).

Left before seen 4%
ER volume medium
Type Acute Care
Ownership Government

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Provident Hospital of Chicago. For a medical emergency, call 911.

Compare ER waits across Illinois · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 51 completed surveys · patients discharged Jan 2025 – Dec 2025

61% would definitely recommend it (U.S. average 71%). 65% rated it 9 or 10 out of 10.

Would definitely recommend 61% U.S. 71% · IL 69%
Rated 9 or 10 of 10 65% U.S. 72% · IL 70%
Survey response rate 8% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
80% always · 10% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
84% always · 8% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
73% always · 20% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
74% yes · 26% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
66% always · 15% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
65% 9 or 10 · 11% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
61% definitely yes · 12% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Provident Hospital of Chicago was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 1 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 3.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 3 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.52 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.24 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.18 0.18 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Provident Hospital of Chicago

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 140300). Medicare Advantage plans have their own networks, which this section does not cover.

Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for Provident Hospital of Chicago.

Is Provident Hospital of Chicago in your plan?

Illinois runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Get Covered Illinois

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 16% 16.2% Not compared
Heart failure 21.6% 21.3% Not compared
COPD (chronic lung disease) 20% 20% Not compared

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Provident Hospital of Chicago's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 18 patients. 50% 66%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 369 patients. 180 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 11 patients. 507 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 20 patients. 438 min 287 min
Patients who left the ER before being seenLower is better. 27,613 patients. 4% 2%
Health care workers vaccinated against fluHigher is better. 304 patients. 92% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 47 patients. 2% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 31 patients. 77% 93%
Blood clot prevention givenHigher is better. 292 patients. 95% 91%*
Blood clot prevention given in intensive careHigher is better. 60 patients. 98% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.75
25% less than the national median per hospital stay (about $20,562 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Provident Hospital of Chicago

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Provident Hospital of Chicago

101 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.

See all 101 clinicians

Find doctors in Chicago

Medicare-enrolled specialists with a practice in Chicago, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Provident Hospital of Chicago

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Illinois.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Heart failure and shock with major complicationsDRG 291 16 $26,237 $86,722 +635%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 144 $12,889 $2,599
Level 1 Intraocular ProceduresAPC 5491 92 $8,497 $2,213
Level 2 Intraocular ProceduresAPC 5492 17 $17,526 $3,860

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Nov 2024

Beds
34
Reported to Medicare, FY2024
Employees
341
Full-time equivalent
Discharges
910
Inpatient stays a year
Patient revenue
$44.7 million
Net of discounts
Charity care
$16.3 million
16.3% of expenses
Bad debt
$1.6 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.

Who owns Provident Hospital of Chicago

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Cook County, a non-profit organization, incorporated 1866.

Cook County Owns 5% or more directly · 100% · since 1993

162 doctors and other clinicians list Provident Hospital of Chicago as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Provident Hospital of Chicago

HRSA shortage designations and BLS pay data

Primary care: Parts of Cook are federally designated health professional shortage areas (60 designations). Highest shortage score 20.

Mental health: Parts of Cook are federally designated health professional shortage areas (17 designations). Highest shortage score 21.

Dental: Parts of Cook are federally designated health professional shortage areas (20 designations). Highest shortage score 25.

Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas

Healthcare pay in Illinois

Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois

Cite this data

Writing about Provident Hospital of Chicago? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/illinois/chicago/provident-hospital-of-chicago/500-e-51st-st/

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