Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Insight Hospital and Medical Center Chicago
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Insight Hospital and Medical Center Chicago (opens the hospital's site)
Nearby hospitals
- 3.0mi University of Illinois Hospital Chicago, IL · Emergency room · median ER visit 4 hr 58 min Call University of Illinois Hospital Directions to University of Illinois Hospital (Google Maps) Details for University of Illinois Hospital
- 3.1mi Provident Hospital of Chicago Chicago, IL · Emergency room · median ER visit 3 hr 10 min Call Provident Hospital of Chicago Directions to Provident Hospital of Chicago (Google Maps) Details for Provident Hospital of Chicago
- 3.1mi Rush University Medical Center Chicago, IL · Emergency room · median ER visit 6 hr 10 min Call Rush University Medical Center Directions to Rush University Medical Center (Google Maps) Details for Rush University Medical Center
Quick answers about Insight Hospital and Medical Center Chicago
How long is the ER wait at Insight Hospital and Medical Center Chicago?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 50 min in the Insight Hospital and Medical Center Chicago emergency room (the average across Illinois hospitals is 2 hr 54 min). 5% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (312) 567-2000. In an emergency, call 911.
What is the phone number for Insight Hospital and Medical Center Chicago?
The main phone number for Insight Hospital and Medical Center Chicago is (312) 567-2000, from Medicare's hospital records.
Call (312) 567-2000What is the address of Insight Hospital and Medical Center Chicago?
Insight Hospital and Medical Center Chicago is at 2525 S Michigan Ave, Chicago, IL 60616.
Directions (opens Google Maps)Does Insight Hospital and Medical Center Chicago have an emergency room?
Yes. Insight Hospital and Medical Center Chicago has an emergency department, according to Medicare data.
What is Insight Hospital and Medical Center Chicago's Medicare star rating?
Insight Hospital and Medical Center Chicago has an overall rating of 1 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Insight Hospital and Medical Center Chicago spend a median of 2 hours 50 minutes there. That is about the same as the average across Illinois hospitals (2 hours 54 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Insight Hospital and Medical Center Chicago. For a medical emergency, call 911.
Compare ER waits across Illinois · How Illinois hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 167 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Insight Hospital and Medical Center Chicago a 2-star patient experience rating out of 5. 46% would definitely recommend it (U.S. average 71%). 45% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Insight Hospital and Medical Center Chicago
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Insight Hospital and Medical Center Chicago was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 9.5% | 11.1% |
| Pneumonia patients | 14.1% | 15.2% |
| Stroke patients | 11.3% | 11.9% |
| Hospital-wide, all conditions | 4.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.93 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.2 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.23 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.62 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 10.98 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.71 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.06 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.76 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.03 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Insight Hospital and Medical Center Chicago
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 140158). Medicare Advantage plans have their own networks, which this section does not cover.
Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for Insight Hospital and Medical Center Chicago.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, Insight Hospital and Medical Center Chicago was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.4% | 21.3% | Not compared |
| Pneumonia | 18.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.4% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 2 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.022 | 57 | More than expected |
| Heart failure | 1.021 | – | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Insight Hospital and Medical Center Chicago's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 288 patients. | 71% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 92 patients. | 79% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 348 patients. | 170 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 24 patients. | 170 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 11 patients. | 362 min | 287 min |
| Patients who left the ER before being seenLower is better. 30,251 patients. | 5% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,035 patients. | 81% | 78% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 41 patients. | 0% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 35 |
| Patient experiencePatient survey results | 20 |
| SafetyHospital-acquired infections | 20 |
| Efficiency and costMedicare spending per patient | 20 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Insight Hospital and Medical Center Chicago
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.9mi Warren Barr South Loop Chicago, IL · 210 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 1.0mi Ryze on the Avenue Chicago, IL · 302 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
- 1.0mi Kensington Place Nursing & Rehab Chicago, IL · 155 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5 Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.2mi FMC - PrairieChicago, IL
- 2.0mi DaVita Kenwood DialysisChicago, IL
- 2.0mi DaVita Kenwood Home Training PDChicago, IL Not rated
Home health agencies nearby See more
- 0.2mi Complete Home Health CareChicago, IL
- 0.2mi Horizon Home Health Care, INCChicago, IL
- 0.2mi Directmed Health ServicesChicago, IL
Hospice care providers nearby See more
- 0.2mi Unity Hospice of ChicagolandChicago, IL · 79% would recommend
- 2.5mi Vitas Healthcare Corporation of IllinoisChicago, IL · 68% would recommend
- 9.0mi Willow Branch HospiceChicago, IL Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 140158
Insight Hospital and Medical Center Chicago runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 19% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Insight Hospital and Medical Center Chicago
51 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 18 specialties.
Find doctors in Chicago
Medicare-enrolled specialists with a practice in Chicago, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Insight Hospital and Medical Center Chicago
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Illinois.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 77 | $68,564 | $19,938 | +13% |
| PsychosesDRG 885 | 31 | $41,388 | $13,810 | +11% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 23 | $56,096 | $17,752 | +21% |
| Organic disturbances and intellectual disabilityDRG 884 | 21 | $50,513 | $17,366 | +23% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 14 | $166,256 | $62,424 | +36% |
| Heart failure and shock with major complicationsDRG 291 | 13 | $45,668 | $12,503 | +6% |
| Chronic obstructive pulmonary disease with major complicationsDRG 190 | 12 | $42,651 | $11,558 | +12% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 11 | $56,159 | $14,603 | +23% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 117 | $20,020 | $2,599 |
| Level 4 Endovascular ProceduresAPC 5194 | 48 | $115,039 | $16,613 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 12 | $29,851 | $1,437 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.
Who owns Insight Hospital and Medical Center Chicago
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Insight Chicago Inc, a non-profit organization, incorporated 2021.
123 doctors and other clinicians list Insight Hospital and Medical Center Chicago as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Insight Hospital and Medical Center Chicago
HRSA shortage designations and BLS pay data
Primary care: Parts of Cook are federally designated health professional shortage areas (60 designations). Highest shortage score 20.
Mental health: Parts of Cook are federally designated health professional shortage areas (17 designations). Highest shortage score 21.
Dental: Parts of Cook are federally designated health professional shortage areas (20 designations). Highest shortage score 25.
Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas
Closest other hospitals
Healthcare pay in Illinois
Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois
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Cite this data
Writing about Insight Hospital and Medical Center Chicago? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.