facebook tracking Cassia Regional Medical Center, Burley, ID: ER Visit 2 hr

Cassia Regional Medical Center, Burley, ID

1501 Hiland Ave, Burley, ID 83318Cassia County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Cassia Regional Medical Center is a non-profit critical access hospital in Burley, Idaho, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr in its emergency department, 11 min shorter than the average across Idaho hospitals (2 hr 11 min). Medicare rates it 3 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Cassia Regional Medical Center

Address 1501 Hiland Ave
Burley, ID 83318
County: Cassia
Directions Apple Maps Call (208) 678-4444
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr (average across ID hospitals: 2 hr 11 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across ID
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Cassia Regional Medical Center (opens the hospital's site)

Quick answers about Cassia Regional Medical Center

How long is the ER wait at Cassia Regional Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr in the Cassia Regional Medical Center emergency room (the average across Idaho hospitals is 2 hr 11 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (208) 678-4444. In an emergency, call 911.

What is the phone number for Cassia Regional Medical Center?

The main phone number for Cassia Regional Medical Center is (208) 678-4444, from Medicare's hospital records.

Call (208) 678-4444
What is the address of Cassia Regional Medical Center?

Cassia Regional Medical Center is at 1501 Hiland Ave, Burley, ID 83318.

Directions (opens Google Maps)
Does Cassia Regional Medical Center have an emergency room?

Yes. Cassia Regional Medical Center has an emergency department, according to Medicare data.

What is Cassia Regional Medical Center's Medicare star rating?

Cassia Regional Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Cassia Regional Medical Center spend a median of 2 hours there. That is 11 minutes shorter than the average across Idaho hospitals (2 hours 11 minutes).

CMS rating ★★★★★ 3/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Cassia Regional Medical Center. For a medical emergency, call 911.

Compare ER waits across Idaho · How Idaho hospitals rank on star ratings · Other Critical Access hospitals in Idaho · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 232 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Cassia Regional Medical Center a 4-star patient experience rating out of 5. 67% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 67% U.S. 71% · ID 75%
Rated 9 or 10 of 10 78% U.S. 72% · ID 75%
Survey response rate 21% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
65% always · 14% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
89% yes · 11% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
82% always · 7% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
63% always · 6% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
78% 9 or 10 · 4% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
67% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Cassia Regional Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 1.4 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 12.3% 11.1%
Pneumonia patients 16.5% 15.2%
Hospital-wide, all conditions 4.4% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Cassia Regional Medical Center

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 131326). Medicare Advantage plans have their own networks, which this section does not cover.

Idaho runs its own exchange, Your Health Idaho. Check its provider directory for Cassia Regional Medical Center.

Is Cassia Regional Medical Center in your plan?

Idaho runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Your Health Idaho

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, Cassia Regional Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 21.8% 21.3% Not compared
Pneumonia 16.6% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +27.5 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -27.6 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.9 per 1,000 procedures · U.S. 13
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Cassia Regional Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 116 patients. 57% 65%
Septic shock: full treatment within 3 hoursHigher is better. 39 patients. 64% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 456 patients. 120 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 21 patients. 250 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 25 patients. 244 min 287 min
Patients who left the ER before being seenLower is better. 10,905 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 1,200 patients. 93% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 334 patients. 13% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 107 patients. 98% 93%
Blood clot prevention given in intensive careHigher is better. 61 patients. 100% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Cassia Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Cassia Regional Medical Center

82 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.

See all 82 clinicians

Find doctors in Burley

Medicare-enrolled specialists with a practice in Burley, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
278
Full-time equivalent
Discharges
1,347
Inpatient stays a year
Patient revenue
$66.4 million
Net of discounts
Operating margin
-0.6%
On patient care
Charity care
$3.7 million
5.6% of expenses
Bad debt
$3.4 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Idaho hospital finances.

Who owns Cassia Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Ihc Health Services Inc, a non-profit organization, incorporated 1976.

Ihc Health Services Inc Owns 5% or more directly · 100% · since 1975 Non-profit

136 doctors and other clinicians list Cassia Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Cassia Regional Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Cassia are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Mental health: Cassia is a federally designated health professional shortage area. Highest shortage score 14.

Dental: Parts of Cassia are federally designated health professional shortage areas (1 designation). Highest shortage score 10.

Nurse pay: registered nurses in Idaho earn a median $92,460 a year. Healthcare salaries in Idaho.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Idaho shortage areas

Healthcare pay in Idaho

Registered nurses across Idaho (all employers) earned a median of $92,460 a year (BLS, May 2025).Registered Nurse (RN) salary in IdahoNurse Practitioner salary in IdahoRespiratory Therapist salary in IdahoHealthcare salaries in Idaho

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Cite this data

Writing about Cassia Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/idaho/burley/cassia-regional-medical-center/1501-hiland-ave/

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