facebook tracking Day Kimball Hospital, Putnam, CT: ER Visit 3h 41m, 2-Star Rating

Day Kimball Hospital, Putnam, CT

320 Pomfret St, Putnam, CT 06260Windham County

Acute care hospital 60 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Day Kimball Hospital is a non-profit acute care hospital in Putnam, Connecticut, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 41 min in its emergency department, 25 min longer than the average across Connecticut hospitals (3 hr 16 min). Medicare rates it 2 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey.

Visiting Day Kimball Hospital

Address 320 Pomfret St
Putnam, CT 06260
County: Windham
Directions Apple Maps Call (860) 928-6541
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 41 min (average across CT hospitals: 3 hr 16 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across CT
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Day Kimball Hospital (opens the hospital's site)

Quick answers about Day Kimball Hospital

How long is the ER wait at Day Kimball Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 41 min in the Day Kimball Hospital emergency room (the average across Connecticut hospitals is 3 hr 16 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (860) 928-6541. In an emergency, call 911.

What is the phone number for Day Kimball Hospital?

The main phone number for Day Kimball Hospital is (860) 928-6541, from Medicare's hospital records.

Call (860) 928-6541
What is the address of Day Kimball Hospital?

Day Kimball Hospital is at 320 Pomfret St, Putnam, CT 06260.

Directions (opens Google Maps)
Does Day Kimball Hospital have an emergency room?

Yes. Day Kimball Hospital has an emergency department, according to Medicare data.

What is Day Kimball Hospital's Medicare star rating?

Day Kimball Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Day Kimball Hospital spend a median of 3 hours 41 minutes there. That is 25 minutes longer than the average across Connecticut hospitals (3 hours 16 minutes).

CMS rating ★★★★★ 2/5
Left before seen 1%
ER volume low
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Day Kimball Hospital. For a medical emergency, call 911.

Compare ER waits across Connecticut · How Connecticut hospitals rank on star ratings · Other birthing-friendly hospitals in Connecticut · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 394 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Day Kimball Hospital a 3-star patient experience rating out of 5. 61% would definitely recommend it (U.S. average 71%). 63% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 61% U.S. 71% · CT 68%
Rated 9 or 10 of 10 63% U.S. 72% · CT 66%
Survey response rate 22% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
77% always · 5% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
75% always · 7% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
57% always · 25% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
84% yes · 16% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
75% always · 7% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
45% always · 17% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
63% 9 or 10 · 13% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
61% definitely yes · 10% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Day Kimball Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 2 infections vs 3.6 predicted · ratio 0.56

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.97

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 10.5% 11.1%
Pneumonia patients 17.8% 15.2%
Stroke patients 13.1% 11.9%
COPD patients 8.2% 8.6%
Hospital-wide, all conditions 5.2% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 7 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.42 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.3 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.26 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.27 2.34 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 4.27 3.52 Same as national
Surgical wound splitting openper 1,000 patients 1.73 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.02 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Day Kimball Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 070003). Medicare Advantage plans have their own networks, which this section does not cover.

Connecticut runs its own exchange, Access Health CT. Check its provider directory for Day Kimball Hospital.

Is Day Kimball Hospital in your plan?

Connecticut runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Access Health CT

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, Day Kimball Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 22.7% 21.3% Not compared
Pneumonia 18.1% 17.3% Not compared
COPD (chronic lung disease) 21.7% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +15 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +55.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.8 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.4 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 3 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.108 154 More than expected
Pneumonia 1.079 134 More than expected
COPD 1.032 99 More than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Day Kimball Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 62 patients. 73% 65%
Septic shock: full treatment within 3 hoursHigher is better. 25 patients. 96% 73%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 13 patients. 77% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 385 patients. 221 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 31 patients. 492 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 17 patients. 366 min 287 min
Patients who left the ER before being seenLower is better. 19,792 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 1,074 patients. 55% 78%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 96 patients. 100% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
19.4 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.07
7% more than the national median per hospital stay (about $29,336 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications13.3
Patient experiencePatient survey results31
SafetyHospital-acquired infections33.3
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Day Kimball Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Day Kimball Hospital

184 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 27 specialties.

See all 184 clinicians

Find doctors in Putnam

Medicare-enrolled specialists with a practice in Putnam, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Day Kimball Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Connecticut.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 96 $40,984 $17,368 −16%
Heart failure and shock with major complicationsDRG 291 50 $27,515 $11,847 −15%
PsychosesDRG 885 47 $36,327 $15,303 +5%
Respiratory infections and inflammations with major complicationsDRG 177 41 $39,883 $15,029 −14%
Chronic obstructive pulmonary disease with major complicationsDRG 190 25 $31,496 $10,218 −16%
Simple pneumonia and pleurisy with major complicationsDRG 193 22 $35,237 $11,663 −18%
Kidney and urinary tract infections with major complicationsDRG 689 20 $35,656 $11,048 −12%
Acute myocardial infarction, discharged alive with major complicationsDRG 280 18 $30,468 $13,560 −26%

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Intraocular ProceduresAPC 5491 171 $5,947 $2,600
Comprehensive Observation ServicesAPC 8011 151 $15,415 $3,022
Level 2 Urology and Related ServicesAPC 5372 96 $1,368 $762
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 65 $6,056 $1,809
Level 1 Laparoscopy and Related ServicesAPC 5361 23 $20,392 $6,214

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
60
Reported to Medicare, FY2024
Employees
564
Full-time equivalent
Discharges
2,982
Inpatient stays a year
Patient revenue
$111.2 million
Net of discounts
Operating margin
-16.1%
On patient care
Charity care
$60,000
0.0% of expenses
Bad debt
$5.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Connecticut hospital finances.

Who owns Day Kimball Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Day Kimball Healthcare, Inc., a non-profit organization, incorporated 1895.

373 doctors and other clinicians list Day Kimball Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Day Kimball Healthcare Inc (EIN 06-0646599)

Revenue
$113.8 million
Expenses
$130.7 million
Deficit
$16.9 million
-14.8% of revenue
Officer pay
$702,000
Compensation of current officers, directors and key employees

As filed with the IRS by Day Kimball Healthcare Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Day Kimball Hospital

HRSA shortage designations and BLS pay data

Nurse pay: registered nurses in Connecticut earn a median $102,740 a year. Healthcare salaries in Connecticut.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.

Healthcare pay in Connecticut

Registered nurses across Connecticut (all employers) earned a median of $102,740 a year (BLS, May 2025).Registered Nurse (RN) salary in ConnecticutNurse Practitioner salary in ConnecticutRespiratory Therapist salary in ConnecticutHealthcare salaries in Connecticut

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Cite this data

Writing about Day Kimball Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/connecticut/putnam/day-kimball-hospital/320-pomfret-st/

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