facebook tracking Natchaug Hospital: 189 Storrs Rd - Mansfield Center, CT

Natchaug Hospital, Mansfield Center, CT

189 Storrs Rd, Mansfield Center, CT 06250Tolland County

Psychiatric hospital 59 beds (Medicare cost report FY2024) No ER listed in Medicare data

Independent directory · data from CMS, not from this hospital

Natchaug Hospital is a non-profit psychiatric hospital in Mansfield Center, Connecticut. CMS records show it does not provide emergency services. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, it reported 59 beds and 1,443 inpatient discharges to Medicare for fiscal year 2024. Medicare (CMS) has not published an overall star rating for Natchaug Hospital.

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.
Nearest ER 2.2 miWindham Community Memorial Hospital & Hatch Hospital
Medicare star ratingNot ratedReason below
Beds59Medicare cost report FY2024

CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Natchaug Hospital

Address 189 Storrs Rd
Mansfield Center, CT 06250
County: Tolland
Directions Apple Maps Call (860) 456-1311
Emergency room No ER listed in Medicare data. In an emergency call 911 or go to the nearest ER: Windham Community Memorial Hospital & Hatch Hospital, 2.2 miles away. ER or urgent care?
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Natchaug Hospital (opens the hospital's site)

Quick answers about Natchaug Hospital

What is the phone number for Natchaug Hospital?

The main phone number for Natchaug Hospital is (860) 456-1311, from Medicare's hospital records.

Call (860) 456-1311
What is the address of Natchaug Hospital?

Natchaug Hospital is at 189 Storrs Rd, Mansfield Center, CT 06250.

Directions (opens Google Maps)
Does Natchaug Hospital have an emergency room?

No emergency room is listed for Natchaug Hospital in Medicare data. For an emergency, call 911 or go to the nearest ER.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Type Psychiatric
Ownership Non-profit

CMS has not reported an emergency department wait time for Natchaug Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Natchaug Hospital. For a medical emergency, call 911.

Other psychiatric hospitals in Connecticut · How we source this data · Something wrong on this page? Tell us

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Care after a stay at Natchaug Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 1.9mi Saint Joseph's Living Center Windham, CT · 120 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
  • 2.3mi Vanderman Place Willimantic, CT · 124 beds Medicare overall 3 of 5 stars · Short-stay quality 2 of 5
  • 3.1mi Douglas Manor Windham, CT · 90 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Psychiatric care quality

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025

Natchaug Hospital reports inpatient psychiatric quality results to Medicare. Follow-up within 7 days: 47% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

After discharge

Follow-up within 7 days Patients who had a follow-up visit with a mental health provider within 7 days of leaving the hospital. Based on 64 patients. Jul 2023 – Jun 2024.
47% U.S. 37% · top 10% 53%
Follow-up within 30 days Patients who had a follow-up visit with a mental health provider within 30 days of leaving. Based on 64 patients. Jul 2023 – Jun 2024.
69% U.S. 60% · top 10% 77%
Kept taking prescribed medication Medicare patients who filled a prescription for their psychiatric medication after discharge. Based on 129 patients. Jul 2022 – Jun 2024.
83% U.S. 77% · top 10% 88%
Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 137 patients. Jul 2022 – Jun 2024.
18% U.S. 19% Same as national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 611 patients. Jan 2024 – Dec 2024.
52% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.39 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.09 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 389 patients. Jan 2024 – Dec 2024.
93% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 28 patients. Jan 2024 – Dec 2024.
86% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 33 patients. Jan 2024 – Dec 2024.
61% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 32 patients. Jan 2024 – Dec 2024.
66% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 300 patients. Oct 2024 – Mar 2025.
61% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Treatment programs near Natchaug Hospital

Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.

Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.

Find doctors in Mansfield Center

Medicare-enrolled specialists with a practice in Mansfield Center, with addresses, phone numbers and the hospitals they work with.

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Prices at Natchaug Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Natchaug Hospital lists them here:

From the hospital's price transparency file (natchaug.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
59
Reported to Medicare, FY2024
Employees
349
Full-time equivalent
Discharges
1,443
Inpatient stays a year
Patient revenue
$42.6 million
Net of discounts
Operating margin
-31.0%
On patient care

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Connecticut hospital finances.

Who owns Natchaug Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Natchaug Hospital, Inc, a non-profit organization.

Hartford Healthcare Corporation Owns 5% or more directly · 100% · since 1998 Non-profit

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Natchaug Hospital Inc (EIN 06-0966963)

Revenue
$49.4 million
Expenses
$53.9 million
Deficit
$4.5 million
-9.1% of revenue
Officer pay
$178,000
Compensation of current officers, directors and key employees

As filed with the IRS by Natchaug Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Natchaug Hospital

HRSA shortage designations and BLS pay data

Nurse pay: registered nurses in Connecticut earn a median $102,740 a year. Healthcare salaries in Connecticut.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.

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