CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting The Guidance Center
Flagstaff, AZ 86004
County: Coconino Directions Apple Maps Call (928) 527-1899
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 2.1mi Flagstaff Medical Center Flagstaff, AZ · Emergency room · median ER visit 3 hr 34 min Call Flagstaff Medical Center Directions to Flagstaff Medical Center (Google Maps) Details for Flagstaff Medical Center
- 40mi Verde Valley Medical Center Cottonwood, AZ · Emergency room · median ER visit 2 hr 45 min Call Verde Valley Medical Center Directions to Verde Valley Medical Center (Google Maps) Details for Verde Valley Medical Center
- 53mi Little Colorado Medical Center Winslow, AZ · Emergency room · median ER visit 2 hr 12 min Call Little Colorado Medical Center Directions to Little Colorado Medical Center (Google Maps) Details for Little Colorado Medical Center
Quick answers about The Guidance Center
What is the phone number for The Guidance Center?
The main phone number for The Guidance Center is (928) 527-1899, from Medicare's hospital records.
Call (928) 527-1899What is the address of The Guidance Center?
The Guidance Center is at 2187 North Vickey Street, Flagstaff, AZ 86004.
Directions (opens Google Maps)Does The Guidance Center have an emergency room?
No emergency room is listed for The Guidance Center in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for The Guidance Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with The Guidance Center. For a medical emergency, call 911.
Other psychiatric hospitals in Arizona · How we source this data · Something wrong on this page? Tell us
What insurance does The Guidance Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 034023). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Arizona that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Oscar | 46 of 46 plans | – | Preferred |
| Blue Cross Blue Shield of Arizona | 38 of 43 plans | ACAHEALTHCHOICE, NEIGHBORHOOD | Acahealthchoice |
| Ambetter | 15 of 15 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Arizona
Plans that include this hospital: AZ Blue Core Value Bronze, AZ Blue Core Value Silver, AZ Blue Everyday Copay Gold, AZ Blue Everyday Copay Silver, AZ Blue PCP Guided Care Bronze, AZ Blue PCP Guided Care Gold Compare plans
Adults in Arizona qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arizona Medicaid plans it takes.
What insurance does The Guidance Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), The Guidance Center is in network for 3 Marketplace insurers in Arizona: Oscar (46 of 46 plans), Blue Cross Blue Shield of Arizona (38 of 43 plans) and Ambetter (15 of 15 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Guidance Center take Medicare?
The Guidance Center is a Medicare-certified hospital (CMS Certification Number 034023), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does The Guidance Center accept Oscar?
The Guidance Center is in network for 46 of 46 plans that Oscar sells on the Arizona Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Guidance Center accept Blue Cross Blue Shield of Arizona?
The Guidance Center is in network for 38 of 43 plans that Blue Cross Blue Shield of Arizona sells on the Arizona Marketplace in 2027, according to Blue Cross Blue Shield of Arizona's network file loaded November 4, 2026. Not every Blue Cross Blue Shield of Arizona plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Guidance Center accept Ambetter?
The Guidance Center is in network for 15 of 15 plans that Ambetter sells on the Arizona Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Care after a stay at The Guidance Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.9mi Aspire Transitional Care Flagstaff, AZ · 50 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 3.4mi Haven of Flagstaff Flagstaff, AZ · 83 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5 Abuse citation (CMS)
- 3.6mi The Peaks Health & Rehabilitation Flagstaff, AZ · 58 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 18mi 032524 Flagstaff Dialysis Center (FMC)Flagstaff, AZ
- 18mi USRC FlagstaffFlagstaff, AZ
Home health agencies nearby See more
- 14mi Angels Care Home Health of Arizona No 5Flagstaff, AZ · 83% would recommend
- 14mi Northern Arizona Home HealthFlagstaff, AZ · 79% would recommend
Hospice care providers nearby See more
- 14mi Northland Hospice and Palliative Care, INC.Flagstaff, AZ Not rated
Source: CMS Care Compare. Distances are approximate.
Psychiatric care quality
CMS Inpatient psychiatric care Quality Reporting Program, data through June 2024
The Guidance Center reports inpatient psychiatric quality results to Medicare. Readmitted within 30 days: 21% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Treatment programs near The Guidance Center
Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.
- 1.1mi Native Americans for Community Action Substance Abuse Services · 1500 East Cedar Avenue, Flagstaff, AZ 928-773-1245 x260
- 1.1mi Native Americans for Community Action Substance Abuse Services · 1500 East Cedar Avenue, Flagstaff, AZ 928-773-1245 x260
- 1.1mi Southwest Behavioral Health Services 1515 East Cedar Avenue, Flagstaff, AZ 928-779-4550
- 1.1mi Southwest Behavioral Health Services 1515 East Cedar Avenue, Flagstaff, AZ 928-779-4550
- 2.1mi Flagstaff Medical Center Behavioral Health Services · 1200 North Beaver Street, Flagstaff, AZ 928-213-6400
- 2.1mi Flagstaff Medical Center Behavioral Health Services · 1200 North Beaver Street, Flagstaff, AZ 928-213-6400
- 2.2mi Arizona Behavioral Health Associates 710 North Beaver Street, Flagstaff, AZ 928-774-7997
Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.
Find doctors in Flagstaff
Medicare-enrolled specialists with a practice in Flagstaff, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.
Who owns The Guidance Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Guidance Center, Inc., a non-profit organization, incorporated 1969.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around The Guidance Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Coconino are federally designated health professional shortage areas (6 designations). Highest shortage score 17.
Mental health: Parts of Coconino are federally designated health professional shortage areas (7 designations). Highest shortage score 18.
Dental: Parts of Coconino are federally designated health professional shortage areas (7 designations). Highest shortage score 18.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Closest other hospitals
Healthcare pay in Arizona
Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaPsychiatric Technician salary in ArizonaNurse Practitioner salary in ArizonaHealthcare salaries in Arizona