Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting St Josephs Com Hsptl West Bend
West Bend, WI 53095
County: Washington Directions Apple Maps Call (262) 836-5533
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for St Josephs Com Hsptl West Bend (opens the hospital's site)
Nearby hospitals
- 4.6mi St Joseph's Community Hospital West Bend, WI · Emergency room · median ER visit 3 hr 31 min Call St Joseph's Community Hospital Directions to St Joseph's Community Hospital (Google Maps) Details for St Joseph's Community Hospital
- 8.8mi Aurora Medical Center-Washington County Hartford, WI · Emergency room · median ER visit 2 hr 7 min Call Aurora Medical Center-Washington County Directions to Aurora Medical Center-Washington County (Google Maps) Details for Aurora Medical Center-Washington County
- 13mi Ascension Wisconsin Hospital Menomonee Falls Campus Menomonee Falls, WI · Emergency room · median ER visit 1 hr 15 min Call Ascension Wisconsin Hospital Menomonee Falls Campus Directions to Ascension Wisconsin Hospital Menomonee Falls Campus (Google Maps) Details for Ascension Wisconsin Hospital Menomonee Falls Campus
Quick answers about St Josephs Com Hsptl West Bend
How long is the ER wait at St Josephs Com Hsptl West Bend?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 31 min in the St Josephs Com Hsptl West Bend emergency room (the average across Wisconsin hospitals is 2 hr 18 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (262) 836-5533. In an emergency, call 911.
What is the phone number for St Josephs Com Hsptl West Bend?
The main phone number for St Josephs Com Hsptl West Bend is (262) 836-5533, from Medicare's hospital records.
Call (262) 836-5533What is the address of St Josephs Com Hsptl West Bend?
St Josephs Com Hsptl West Bend is at 3200 Pleasant Valley Rd, West Bend, WI 53095.
Directions (opens Google Maps)Does St Josephs Com Hsptl West Bend have an emergency room?
Yes. St Josephs Com Hsptl West Bend has an emergency department, according to Medicare data.
What is St Josephs Com Hsptl West Bend's Medicare star rating?
St Josephs Com Hsptl West Bend has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at St Josephs Com Hsptl West Bend spend a median of 3 hours 31 minutes there. That is 1 hour 13 minutes longer than the average across Wisconsin hospitals (2 hours 18 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with St Josephs Com Hsptl West Bend. For a medical emergency, call 911.
Compare ER waits across Wisconsin · How Wisconsin hospitals rank on star ratings · Other birthing-friendly hospitals in Wisconsin · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 495 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave St Josephs Com Hsptl West Bend a 4-star patient experience rating out of 5. 69% would definitely recommend it (U.S. average 71%). 70% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 2 hospital-acquired infections CMS could compare, St Josephs Com Hsptl West Bend was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 12.4% | 11.1% |
| Pneumonia patients | 15.3% | 15.2% |
| Stroke patients | 12.1% | 11.9% |
| COPD patients | 9.7% | 8.6% |
| Hospital-wide, all conditions | 3.2% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 8 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.4 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 1.14 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.25 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.2 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.24 | 2.34 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.96 | 3.52 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.72 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.27 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, St Josephs Com Hsptl West Bend was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.1% | 21.3% | Not compared |
| Pneumonia | 16.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.9% | 20% | Not compared |
| Hip or knee replacement | 4.8% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 4 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.116 | – | More than expected |
| Pneumonia | 0.988 | 133 | Fewer than expected |
| COPD | 0.948 | – | Fewer than expected |
| Heart failure | 0.936 | 232 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
St Josephs Com Hsptl West Bend's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 98 patients. | 49% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 23 patients. | 48% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 15 patients. | 100% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 371 patients. | 211 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 22 patients. | 366 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 16 patients. | 464 min | 287 min |
| Patients who left the ER before being seenLower is better. 22,590 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,321 patients. | 91% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 965 patients. | 13% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 48 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 2,156 patients. | 87% | 90%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 77 patients. | 97% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 7.5 |
| Patient experiencePatient survey results | 40 |
| SafetyHospital-acquired infections | 56.7 |
| Efficiency and costMedicare spending per patient | 50 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at St Josephs Com Hsptl West Bend
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 2.8mi Cedar Lake Health and Rehab Center West Bend, WI · 75 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 3.3mi Pavilion at Glacier Valley Slinger, WI · 106 beds Medicare overall 2 of 5 stars · Short-stay quality 2 of 5
- 8.1mi Cedarburg Health Services Cedarburg, WI · 50 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.9mi Fresenius Medical Care Midwest West BendWest Bend, WI
- 4.3mi Fresenius Kidney Care SlingerSlinger, WI
- 8.5mi DaVita Mill Street Home Training (PD)Cedarburg, WI
Home health agencies nearby See more
- 2.9mi International Quality Homecare of WisconsinWest Bend, WI Not rated
- 9.4mi Preceptor Home HealthGermantown, WI · 72% would recommend
- 15mi Horizon Home Care and HospiceMilwaukee, WI · 80% would recommend
Hospice care providers nearby See more
- 9.4mi Preceptor HospiceGermantown, WI · 83% would recommend
- 15mi Horizon Homecare and HospiceMilwaukee, WI · 80% would recommend
- 15mi Vitas Healthcare Corp MidwestMilwaukee, WI · 81% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at St Josephs Com Hsptl West Bend
308 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 31 specialties.
Find doctors in West Bend
Medicare-enrolled specialists with a practice in West Bend, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at St Josephs Com Hsptl West Bend
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Wisconsin.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Heart failure and shock with major complicationsDRG 291 | 90 | $38,519 | $9,762 | −10% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 80 | $59,381 | $14,344 | −14% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 53 | $52,793 | $10,794 | −25% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 32 | $36,815 | $6,912 | −23% |
| Pulmonary edema and respiratory failureDRG 189 | 27 | $44,592 | $10,992 | +1% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 23 | $29,576 | $7,216 | −14% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 20 | $47,304 | $9,711 | −32% |
| Gastrointestinal obstruction with complicationsDRG 389 | 19 | $31,205 | $5,288 | −28% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 150 | $16,129 | $2,454 |
| Level 1 Intraocular ProceduresAPC 5491 | 117 | $15,122 | $2,052 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 65 | $66,477 | $11,815 |
| Level 3 Vascular ProceduresAPC 5183 | 63 | $11,330 | $2,904 |
| Level 2 Urology and Related ServicesAPC 5372 | 63 | $2,425 | $622 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Wisconsin hospital finances.
Who owns St Josephs Com Hsptl West Bend
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as St Josephs Community Hospital of West Bend Inc, a non-profit organization.
633 doctors and other clinicians list St Josephs Com Hsptl West Bend as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · St Josephs Community Hospital of West Bend Inc (EIN 39-0806302)
As filed with the IRS by St Josephs Community Hospital of West Bend Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around St Josephs Com Hsptl West Bend
HRSA shortage designations and BLS pay data
Nurse pay: registered nurses in Wisconsin earn a median $95,530 a year. Healthcare salaries in Wisconsin.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.
Closest other hospitals
Healthcare pay in Wisconsin
Registered nurses across Wisconsin (all employers) earned a median of $95,530 a year (BLS, May 2025).Registered Nurse (RN) salary in WisconsinNurse Practitioner salary in WisconsinRespiratory Therapist salary in WisconsinHealthcare salaries in Wisconsin
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Cite this data
Writing about St Josephs Com Hsptl West Bend? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.