facebook tracking Southwest Health Center, Platteville, WI: ER Visit 1h 56m

Southwest Health Center, Platteville, WI

1400 Eastside Rd, Platteville, WI 53818Grant County

Critical access hospital 25 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Southwest Health Center is a non-profit critical access hospital in Platteville, Wisconsin, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 56 min in its emergency department, 22 min shorter than the average across Wisconsin hospitals (2 hr 18 min). Patients give it 5 out of 5 stars in the Medicare patient survey.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Southwest Health Center

Address 1400 Eastside Rd
Platteville, WI 53818
County: Grant
Directions Apple Maps Call (608) 348-2331
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 56 min (average across WI hospitals: 2 hr 18 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across WI
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Southwest Health Center (opens the hospital's site)

Quick answers about Southwest Health Center

How long is the ER wait at Southwest Health Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 56 min in the Southwest Health Center emergency room (the average across Wisconsin hospitals is 2 hr 18 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (608) 348-2331. In an emergency, call 911.

What is the phone number for Southwest Health Center?

The main phone number for Southwest Health Center is (608) 348-2331, from Medicare's hospital records.

Call (608) 348-2331
What is the address of Southwest Health Center?

Southwest Health Center is at 1400 Eastside Rd, Platteville, WI 53818.

Directions (opens Google Maps)
Does Southwest Health Center have an emergency room?

Yes. Southwest Health Center has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Southwest Health Center spend a median of 1 hour 56 minutes there. That is 22 minutes shorter than the average across Wisconsin hospitals (2 hours 18 minutes).

Left before seen 0%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Southwest Health Center. For a medical emergency, call 911.

Compare ER waits across Wisconsin · Other Critical Access hospitals in Wisconsin · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 183 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Southwest Health Center a 5-star patient experience rating out of 5. 85% would definitely recommend it (U.S. average 71%). 91% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 85% U.S. 71% · WI 75%
Rated 9 or 10 of 10 91% U.S. 72% · WI 76%
Survey response rate 31% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
91% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
92% always · 1% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
78% always · 9% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
94% yes · 6% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
84% always · 5% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
72% always · 2% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
91% 9 or 10 · 2% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
85% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 4.7% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 1 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 3 4.1 Not compared

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.1% 17.3% Not compared
COPD (chronic lung disease) 19.8% 20% Not compared
Hip or knee replacement 4.8% 5.8% Not compared

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Southwest Health Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 490 patients. 116 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. 175 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 29 patients. 295 min 287 min
Patients who left the ER before being seenLower is better. 13,887 patients. 0% 2%
Health care workers vaccinated against fluHigher is better. 779 patients. 70% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 430 patients. 13% 15%
Blood clot prevention givenHigher is better. 305 patients. 93% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Southwest Health Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 1.9mi Edenbrook of Platteville Platteville, WI · 80 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
  • 14mi Orchard Manor Lancaster, WI · 74 beds Medicare overall 5 of 5 stars
  • 14mi St Dominic Villa Hazel Green, WI · 62 beds Medicare overall 2 of 5 stars

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Southwest Health Center

72 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.

See all 72 clinicians

Find doctors in Platteville

Medicare-enrolled specialists with a practice in Platteville, with addresses, phone numbers and the hospitals they work with.

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Prices at Southwest Health Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Southwest Health Center lists them here:

From the hospital's price transparency file (www.southwesthealth.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
25
Reported to Medicare, FY2025
Employees
357
Full-time equivalent
Discharges
708
Inpatient stays a year
Patient revenue
$138.5 million
Net of discounts
Operating margin
17.9%
On patient care
Charity care
$95,000
0.1% of expenses
Bad debt
$4.9 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Wisconsin hospital finances.

Who owns Southwest Health Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Southwest Health Center Inc, a non-profit organization, incorporated 1981.

169 doctors and other clinicians list Southwest Health Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Jun 2023 · Southwest Health Center Inc (EIN 39-1370626)

Revenue
$112.6 million
Expenses
$95.0 million
Surplus
$17.7 million
15.7% of revenue
Officer pay
$1.9 million
Compensation of current officers, directors and key employees

As filed with the IRS by Southwest Health Center Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Southwest Health Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Grant are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Mental health: Grant is a federally designated health professional shortage area. Highest shortage score 14.

Dental: Parts of Grant are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Nurse pay: registered nurses in Wisconsin earn a median $95,530 a year. Healthcare salaries in Wisconsin.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Wisconsin shortage areas

Healthcare pay in Wisconsin

Registered nurses across Wisconsin (all employers) earned a median of $95,530 a year (BLS, May 2025).Registered Nurse (RN) salary in WisconsinNurse Practitioner salary in WisconsinRespiratory Therapist salary in WisconsinHealthcare salaries in Wisconsin

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Cite this data

Writing about Southwest Health Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/wisconsin/platteville/southwest-health-center-inc/1400-eastside-rd/

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