Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Luther Hospital Mayo Health System
Eau Claire, WI 54703
County: Eau Claire Directions Apple Maps Call (715) 838-3311
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Luther Hospital Mayo Health System (opens the hospital's site)
Nearby hospitals
- 1.3mi Marshfield Medical Center - Eau Claire Eau Claire, WI · Emergency room · median ER visit 3 hr 12 min Call Marshfield Medical Center - Eau Claire Directions to Marshfield Medical Center - Eau Claire (Google Maps) Details for Marshfield Medical Center - Eau Claire
- 4.1mi Oakleaf Surgical Hospital Eau Claire, WI · Emergency room Call Oakleaf Surgical Hospital Directions to Oakleaf Surgical Hospital (Google Maps) Details for Oakleaf Surgical Hospital
- 20mi Red Cedar Medical Center-Mayo Health System Menomonie, WI · Emergency room · median ER visit 2 hr 13 min Call Red Cedar Medical Center-Mayo Health System Directions to Red Cedar Medical Center-Mayo Health System (Google Maps) Details for Red Cedar Medical Center-Mayo Health System
Quick answers about Luther Hospital Mayo Health System
How long is the ER wait at Luther Hospital Mayo Health System?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 58 min in the Luther Hospital Mayo Health System emergency room (the average across Wisconsin hospitals is 2 hr 18 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (715) 838-3311. In an emergency, call 911.
What is the phone number for Luther Hospital Mayo Health System?
The main phone number for Luther Hospital Mayo Health System is (715) 838-3311, from Medicare's hospital records.
Call (715) 838-3311What is the address of Luther Hospital Mayo Health System?
Luther Hospital Mayo Health System is at 1221 Whipple St, Eau Claire, WI 54703.
Directions (opens Google Maps)Does Luther Hospital Mayo Health System have an emergency room?
Yes. Luther Hospital Mayo Health System has an emergency department, according to Medicare data.
What is Luther Hospital Mayo Health System's Medicare star rating?
Luther Hospital Mayo Health System has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Luther Hospital Mayo Health System spend a median of 2 hours 58 minutes there. That is 40 minutes longer than the average across Wisconsin hospitals (2 hours 18 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Luther Hospital Mayo Health System. For a medical emergency, call 911.
Compare ER waits across Wisconsin · How Wisconsin hospitals rank on star ratings · Other birthing-friendly hospitals in Wisconsin · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,159 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Luther Hospital Mayo Health System a 4-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Luther Hospital Mayo Health System
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Luther Hospital Mayo Health System was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was better than national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 10.3% | 11.9% |
| Heart failure patients | 12.0% | 11.1% |
| Pneumonia patients | 12.7% | 15.2% |
| Stroke patients | 9.9% | 11.9% |
| COPD patients | 7.0% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.3% | 2.4% |
| Hospital-wide, all conditions | 2.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 5 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 198.48 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.6 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.21 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.8 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.27 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 3.69 | 9.42 | Better than national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.79 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 2.77 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.07 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.77 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Luther Hospital Mayo Health System accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 520070). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Wisconsin that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Anthem Blue Cross Blue Shield | 48 of 48 plans | – | Participating |
| MercyCare Health Plans | 24 of 24 plans | – | Preferred |
| Group Health Cooperative-SCW | 21 of 21 plans | BETTER-TOGETHER-HMO, PARTNERS-HMO | Better-Together-Hmo |
| Medica | 9 of 18 plans | – | – |
| HealthPartners | 3 of 3 plans | NETWORK | Network |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Wisconsin
Adults in Wisconsin qualify for Medicaid up to 95% of the poverty line. Ask the hospital which Wisconsin Medicaid plans it takes.
What insurance does Luther Hospital Mayo Health System accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Luther Hospital Mayo Health System is in network for 5 Marketplace insurers in Wisconsin: Anthem Blue Cross Blue Shield (48 of 48 plans), MercyCare Health Plans (24 of 24 plans), Group Health Cooperative-SCW (21 of 21 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Luther Hospital Mayo Health System take Medicare?
Luther Hospital Mayo Health System is a Medicare-certified hospital (CMS Certification Number 520070), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Luther Hospital Mayo Health System accept Anthem Blue Cross Blue Shield?
Luther Hospital Mayo Health System is in network for 48 of 48 plans that Anthem Blue Cross Blue Shield sells on the Wisconsin Marketplace in 2027, according to Anthem Blue Cross Blue Shield's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Luther Hospital Mayo Health System accept MercyCare Health Plans?
Luther Hospital Mayo Health System is in network for 24 of 24 plans that MercyCare Health Plans sells on the Wisconsin Marketplace in 2027, according to MercyCare Health Plans's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Luther Hospital Mayo Health System accept Group Health Cooperative-SCW?
Luther Hospital Mayo Health System is in network for 21 of 21 plans that Group Health Cooperative-SCW sells on the Wisconsin Marketplace in 2027, according to Group Health Cooperative-SCW's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Luther Hospital Mayo Health System was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14% | 14.4% | Not compared |
| Heart failure | 22.3% | 21.3% | Not compared |
| Pneumonia | 17.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.2% | 20% | Not compared |
| Heart bypass surgery (CABG) | 11.6% | 11% | Not compared |
| Hip or knee replacement | 6.6% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.137 | – | More than expected |
| Heart bypass surgery | 1.026 | 118 | More than expected |
| Heart attack | 0.967 | 236 | Fewer than expected |
| Pneumonia | 0.945 | 368 | Fewer than expected |
| COPD | 0.901 | 127 | Fewer than expected |
| Heart failure | 0.874 | 487 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Luther Hospital Mayo Health System's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 121 patients. | 60% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 57 patients. | 58% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 21 patients. | 76% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 383 patients. | 178 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 25 patients. | 267 min | 257 min |
| Patients who left the ER before being seenLower is better. 44,632 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,559 patients. | 64% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,904 patients. | 14% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 63 patients. | 98% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 171 patients. | 96% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 61.7 |
| Patient experiencePatient survey results | 67 |
| SafetyHospital-acquired infections | 11.7 |
| Efficiency and costMedicare spending per patient | 30 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Luther Hospital Mayo Health System
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.8mi Dove Healthcare - West Eau Claire Eau Claire, WI · 83 beds Medicare overall 4 of 5 stars · Short-stay quality 3 of 5
- 2.9mi Grace Lutheran Communities - River Pines Altoona, WI · 50 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 3.0mi Oakwood Health Services Altoona, WI · 80 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.9mi Luther Hospital - Mayo Clinic DialysisEau Claire, WI
- 4.2mi Mayo Clinic Dialysis - London RoadEau Claire, WI
- 11mi DaVita Lake Hallie DialysisLake Hallie, WI
Home health agencies nearby See more
- 1.6mi Aveanna Home HealthEau Claire, WI · 84% would recommend
- 1.6mi Mayo Clinic Health System in Eau ClaireEau Claire, WI · 89% would recommend
- 1.6mi Almost FamilyEau Claire, WI · 79% would recommend
Hospice care providers nearby See more
- 4.2mi St Croix Hospice Eau ClaireEau Claire, WI · 89% would recommend
- 4.2mi Heartland Hospice Eau ClaireEau Claire, WI · 88% would recommend
- 4.2mi Interim Healthcare Hospice of Western WisconsinEau Claire, WI · 77% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Luther Hospital Mayo Health System
397 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 35 specialties.
Find doctors in Eau Claire
Medicare-enrolled specialists with a practice in Eau Claire, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Luther Hospital Mayo Health System
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Wisconsin.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 299 | $59,879 | $16,754 | same |
| Heart failure and shock with major complicationsDRG 291 | 267 | $38,794 | $10,822 | same |
| PsychosesDRG 885 | 169 | $22,379 | $11,197 | −11% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 109 | $46,684 | $13,729 | −5% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 93 | $29,225 | $7,885 | −6% |
| Hip and femur procedures except major joint with complicationsDRG 481 | 81 | $53,723 | $15,530 | −10% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 74 | $35,147 | $10,459 | −7% |
| Cardiac arrhythmia and conduction disorders with complicationsDRG 309 | 64 | $18,673 | $6,379 | −10% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Urology and Related ServicesAPC 5372 | 750 | $1,182 | $645 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 422 | $5,578 | $1,521 |
| Level 3 Urology and Related ServicesAPC 5373 | 334 | $3,076 | $1,878 |
| Level 1 Nerve ProceduresAPC 5431 | 316 | $9,129 | $1,832 |
| Comprehensive Observation ServicesAPC 8011 | 309 | $14,448 | $2,597 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Wisconsin hospital finances.
Who owns Luther Hospital Mayo Health System
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mayo Clinic Health System-northwest Wisconsin Region Inc, a non-profit organization, incorporated 1905.
902 doctors and other clinicians list Luther Hospital Mayo Health System as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Luther Hospital Mayo Health System
HRSA shortage designations and BLS pay data
Mental health: Parts of Eau Claire are federally designated health professional shortage areas (2 designations). Highest shortage score 18.
Nurse pay: registered nurses in Wisconsin earn a median $95,530 a year. Healthcare salaries in Wisconsin.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Wisconsin shortage areas
Closest other hospitals
Healthcare pay in Wisconsin
Registered nurses across Wisconsin (all employers) earned a median of $95,530 a year (BLS, May 2025).Registered Nurse (RN) salary in WisconsinNurse Practitioner salary in WisconsinRespiratory Therapist salary in WisconsinHealthcare salaries in Wisconsin
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Cite this data
Writing about Luther Hospital Mayo Health System? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.