facebook tracking Pullman Memorial Hospital, Pullman, WA: ER Visit 1h 55m

Pullman Memorial Hospital, Pullman, WA

1125 NE Washington St, Pullman, WA 99163Whitman County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Pullman Memorial Hospital is a public critical access hospital in Pullman, Washington, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 55 min in its emergency department, 54 min shorter than the average across Washington hospitals (2 hr 49 min). Medicare rates it 2 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Pullman Memorial Hospital

Address 1125 NE Washington St
Pullman, WA 99163
County: Whitman
Directions Apple Maps Call (509) 332-2541
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 55 min (average across WA hospitals: 2 hr 49 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across WA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Pullman Memorial Hospital (opens the hospital's site)

Quick answers about Pullman Memorial Hospital

How long is the ER wait at Pullman Memorial Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 55 min in the Pullman Memorial Hospital emergency room (the average across Washington hospitals is 2 hr 49 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (509) 332-2541. In an emergency, call 911.

What is the phone number for Pullman Memorial Hospital?

The main phone number for Pullman Memorial Hospital is (509) 332-2541, from Medicare's hospital records.

Call (509) 332-2541
What is the address of Pullman Memorial Hospital?

Pullman Memorial Hospital is at 1125 NE Washington St, Pullman, WA 99163.

Directions (opens Google Maps)
Does Pullman Memorial Hospital have an emergency room?

Yes. Pullman Memorial Hospital has an emergency department, according to Medicare data.

What is Pullman Memorial Hospital's Medicare star rating?

Pullman Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Pullman Memorial Hospital spend a median of 1 hour 55 minutes there. That is 54 minutes shorter than the average across Washington hospitals (2 hours 49 minutes).

CMS rating ★★★★★ 2/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Government

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Pullman Memorial Hospital. For a medical emergency, call 911.

Compare ER waits across Washington · How Washington hospitals rank on star ratings · Other Critical Access hospitals in Washington · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 174 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Pullman Memorial Hospital a 4-star patient experience rating out of 5. 84% would definitely recommend it (U.S. average 71%). 84% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 84% U.S. 71% · WA 71%
Rated 9 or 10 of 10 84% U.S. 72% · WA 70%
Survey response rate 20% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
71% always · 14% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
88% yes · 12% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
82% always · 5% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
65% always · 3% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
84% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
84% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Pullman Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 1.3 predicted · ratio 0.75

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 14.8% 11.1%
Pneumonia patients 15.9% 15.2%
COPD patients 9.2% 8.6%
Hospital-wide, all conditions 4.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Of the 4 readmission and return-visit measures CMS could compare, Pullman Memorial Hospital was better on 0 and worse on 1 (than the national rate, or than expected for its patients).

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 16.8% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -12.7 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -22.8 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.5 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.5 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.1 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
Worse than expected 1.30 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Pullman Memorial Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 97 patients. 115 min 162 min
Patients who left the ER before being seenLower is better. 14,389 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 801 patients. 95% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 274 patients. 14% 15%
Blood clot prevention given in intensive careHigher is better. 132 patients. 94% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Pullman Memorial Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Pullman Memorial Hospital

117 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.

See all 117 clinicians

Find doctors in Pullman

Medicare-enrolled specialists with a practice in Pullman, with addresses, phone numbers and the hospitals they work with.

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Prices at Pullman Memorial Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Pullman Memorial Hospital lists them here:

From the hospital's price transparency file (www.pullmanregional.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
509
Full-time equivalent
Discharges
949
Inpatient stays a year
Patient revenue
$123.3 million
Net of discounts
Operating margin
-3.9%
On patient care
Charity care
$623,000
0.5% of expenses
Bad debt
$3.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Washington hospital finances.

Who owns Pullman Memorial Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Public Hospital District #1-a of Whitman County, a non-profit organization.

215 doctors and other clinicians list Pullman Memorial Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Pullman Memorial Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Whitman are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Mental health: Whitman is a federally designated health professional shortage area. Highest shortage score 17.

Dental: Parts of Whitman are federally designated health professional shortage areas (1 designation). Highest shortage score 19.

Nurse pay: registered nurses in Washington earn a median $124,200 a year. Healthcare salaries in Washington.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Washington shortage areas

Healthcare pay in Washington

Registered nurses across Washington (all employers) earned a median of $124,200 a year (BLS, May 2025).Registered Nurse (RN) salary in WashingtonNurse Practitioner salary in WashingtonRespiratory Therapist salary in WashingtonHealthcare salaries in Washington

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Cite this data

Writing about Pullman Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/washington/pullman/pullman-memorial-hospital/1125-ne-washington-st/

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