facebook tracking Providence Mount Carmel Hospital, Colville, WA: ER Visit 2h 30m

Providence Mount Carmel Hospital, Colville, WA

982 E Columbia Ave, Colville, WA 99114Stevens County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Providence Mount Carmel Hospital is a non-profit critical access hospital in Colville, Washington, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 30 min in its emergency department, 19 min shorter than the average across Washington hospitals (2 hr 49 min). Medicare rates it 3 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Providence Mount Carmel Hospital

Address 982 E Columbia Ave
Colville, WA 99114
County: Stevens
Directions Apple Maps Call (509) 685-5100
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 30 min (average across WA hospitals: 2 hr 49 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across WA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Providence Mount Carmel Hospital (opens the hospital's site)

Quick answers about Providence Mount Carmel Hospital

How long is the ER wait at Providence Mount Carmel Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 30 min in the Providence Mount Carmel Hospital emergency room (the average across Washington hospitals is 2 hr 49 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (509) 685-5100. In an emergency, call 911.

What is the phone number for Providence Mount Carmel Hospital?

The main phone number for Providence Mount Carmel Hospital is (509) 685-5100, from Medicare's hospital records.

Call (509) 685-5100
What is the address of Providence Mount Carmel Hospital?

Providence Mount Carmel Hospital is at 982 E Columbia Ave, Colville, WA 99114.

Directions (opens Google Maps)
Does Providence Mount Carmel Hospital have an emergency room?

Yes. Providence Mount Carmel Hospital has an emergency department, according to Medicare data.

What is Providence Mount Carmel Hospital's Medicare star rating?

Providence Mount Carmel Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Providence Mount Carmel Hospital spend a median of 2 hours 30 minutes there. That is 19 minutes shorter than the average across Washington hospitals (2 hours 49 minutes).

CMS rating ★★★★★ 3/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Providence Mount Carmel Hospital. For a medical emergency, call 911.

Compare ER waits across Washington · How Washington hospitals rank on star ratings · Other Critical Access hospitals in Washington · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 111 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Providence Mount Carmel Hospital a 4-star patient experience rating out of 5. 66% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 66% U.S. 71% · WA 71%
Rated 9 or 10 of 10 76% U.S. 72% · WA 70%
Survey response rate 19% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
80% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
66% always · 18% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
86% yes · 14% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
79% always · 4% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
72% always · 3% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
76% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
66% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Providence Mount Carmel Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 1 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 16.9% 11.1%
Pneumonia patients 17.4% 15.2%
Stroke patients 13.8% 11.9%
Hospital-wide, all conditions 4.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Providence Mount Carmel Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 21.4% 21.3% Not compared
Pneumonia 17.3% 17.3% Not compared
COPD (chronic lung disease) 19.3% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -11.2 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -16.3 days per 100 discharges vs expected · U.S. +3.9
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Providence Mount Carmel Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 19 patients. 16% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 342 patients. 150 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 30 patients. 350 min 287 min
Patients who left the ER before being seenLower is better. 12,085 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 363 patients. 44% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 204 patients. 19% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 63 patients. 83% 93%
Blood clot prevention givenHigher is better. 241 patients. 94% 90%*
Blood clot prevention given in intensive careHigher is better. 210 patients. 92% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Providence Mount Carmel Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Providence Mount Carmel Hospital

174 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 174 clinicians

Find doctors in Colville

Medicare-enrolled specialists with a practice in Colville, with addresses, phone numbers and the hospitals they work with.

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Prices at Providence Mount Carmel Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Providence Mount Carmel Hospital lists them here:

From the hospital's price transparency file (www.providence.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
226
Full-time equivalent
Discharges
783
Inpatient stays a year
Patient revenue
$68.4 million
Net of discounts
Operating margin
10.4%
On patient care
Charity care
$1.5 million
2.5% of expenses
Bad debt
$666,000
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Washington hospital finances.

Who owns Providence Mount Carmel Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Providence Health & Services - Washington, a non-profit organization, incorporated 1859.

Providence Health & Services Operational or managerial control · 100% · since 2016 Non-profit
Providence St. Joseph Health Operational or managerial control · 100% · since 2016 Non-profit
Providence Health & Services - Washington Operational or managerial control · since 2011 Non-profit
Providence Health & Services - Washington Owns 5% or more directly · 100% · since 2011 Non-profit

308 doctors and other clinicians list Providence Mount Carmel Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Providence Health & Services Washington (EIN 51-0216586)

Revenue
$9.8 billion
Expenses
$10.1 billion
Deficit
$343.9 million
-3.5% of revenue
Officer pay
$52.2 million
Compensation of current officers, directors and key employees

As filed with the IRS by Providence Health & Services Washington, which also files for 4 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Providence Mount Carmel Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Stevens are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Mental health: Stevens is a federally designated health professional shortage area. Highest shortage score 18.

Dental: Parts of Stevens are federally designated health professional shortage areas (2 designations). Highest shortage score 14.

Nurse pay: registered nurses in Washington earn a median $124,200 a year. Healthcare salaries in Washington.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Washington shortage areas

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Cite this data

Writing about Providence Mount Carmel Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/washington/colville/providence-mount-carmel-hospital/982-e-columbia-ave/

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