facebook tracking Carilion Tazewell Community Hospital: 141 Ben Bolt Ave - Tazewell, VA

Carilion Tazewell Community Hospital, Tazewell, VA

141 Ben Bolt Ave, Tazewell, VA 24651Tazewell County

Acute care hospital 23 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Carilion Tazewell Community Hospital is a non-profit acute care hospital in Tazewell, Virginia, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 2 hr 25 min in its emergency department, 22 min shorter than the average across Virginia hospitals (2 hr 47 min). Patients give it 5 out of 5 stars in the Medicare patient survey.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Carilion Tazewell Community Hospital

Address 141 Ben Bolt Ave
Tazewell, VA 24651
County: Tazewell
Directions Apple Maps Call (276) 988-8700
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 25 min (average across VA hospitals: 2 hr 47 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across VA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Carilion Tazewell Community Hospital (opens the hospital's site)

Quick answers about Carilion Tazewell Community Hospital

How long is the ER wait at Carilion Tazewell Community Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 25 min in the Carilion Tazewell Community Hospital emergency room (the average across Virginia hospitals is 2 hr 47 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (276) 988-8700. In an emergency, call 911.

What is the phone number for Carilion Tazewell Community Hospital?

The main phone number for Carilion Tazewell Community Hospital is (276) 988-8700, from Medicare's hospital records.

Call (276) 988-8700
What is the address of Carilion Tazewell Community Hospital?

Carilion Tazewell Community Hospital is at 141 Ben Bolt Ave, Tazewell, VA 24651.

Directions (opens Google Maps)
Does Carilion Tazewell Community Hospital have an emergency room?

Yes. Carilion Tazewell Community Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Carilion Tazewell Community Hospital spend a median of 2 hours 25 minutes there. That is 22 minutes shorter than the average across Virginia hospitals (2 hours 47 minutes).

Left before seen 1%
ER volume low
Type Acute Care
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Carilion Tazewell Community Hospital. For a medical emergency, call 911.

Compare ER waits across Virginia · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 113 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave Carilion Tazewell Community Hospital a 5-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 84% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 79% U.S. 71% · VA 71%
Rated 9 or 10 of 10 84% U.S. 72% · VA 72%
Survey response rate 20% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 5% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
70% always · 12% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
88% yes · 12% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
86% always · 3% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
84% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
79% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 11.8% 11.1%
Pneumonia patients 15.6% 15.2%
Hospital-wide, all conditions 4.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 3 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.52 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.24 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.18 0.18 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Carilion Tazewell Community Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 490117). Medicare Advantage plans have their own networks, which this section does not cover.

Virginia runs its own exchange, Virginia's Insurance Marketplace. Check its provider directory for Carilion Tazewell Community Hospital.

Is Carilion Tazewell Community Hospital in your plan?

Virginia runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Virginia's Insurance Marketplace

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 17.6% 16.2% Not compared
Heart failure 21.4% 21.3% Not compared
Pneumonia 17.5% 17.3% Not compared
COPD (chronic lung disease) 19.1% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -1 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +64.4 days per 100 discharges vs expected · U.S. +3.9

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 2 conditions is above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.023 – More than expected
COPD 0.982 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Carilion Tazewell Community Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 50 patients. 60% 66%
Septic shock: full treatment within 3 hoursHigher is better. 14 patients. 43% 75%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 346 patients. 145 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 35 patients. 439 min 287 min
Patients who left the ER before being seenLower is better. 10,686 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 624 patients. 82% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 253 patients. 21% 16%
Blood clot prevention givenHigher is better. 556 patients. 100% 91%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.90
10% less than the national median per hospital stay (about $24,675 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Carilion Tazewell Community Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 0.1mi Heritage Hall Tazewell Tazewell, VA · 180 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
  • 16mi Westwood Center Bluefield, VA · 60 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
  • 16mi Mercer Healthcare Center Bluefield, WV · 123 beds Medicare overall 2 of 5 stars · Short-stay quality 1 of 5

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Carilion Tazewell Community Hospital

25 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 8 specialties.

See all 25 clinicians

Find doctors in Tazewell

Medicare-enrolled specialists with a practice in Tazewell, with addresses, phone numbers and the hospitals they work with.

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Prices at Carilion Tazewell Community Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Carilion Tazewell Community Hospital lists them here:

From the hospital's price transparency file (www.carilionclinic.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Carilion Tazewell Community Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Virginia.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 48 $15,415 $2,356

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
23
Reported to Medicare, FY2024
Employees
112
Full-time equivalent
Discharges
662
Inpatient stays a year
Patient revenue
$21.2 million
Net of discounts
Operating margin
-31.7%
On patient care
Charity care
$242,000
0.9% of expenses
Bad debt
$2.3 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Virginia hospital finances.

Who owns Carilion Tazewell Community Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Carilion Tazewell Community Hospital, a non-profit organization, incorporated 1968.

Carilion Clinic Owns 5% or more directly · 100% · since 2008 Non-profit

55 doctors and other clinicians list Carilion Tazewell Community Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Carilion Tazewell Community Hospital (EIN 54-6074580)

Revenue
$21.0 million
Expenses
$27.9 million
Deficit
$6.9 million
-32.8% of revenue
Officer pay
$123,000
Compensation of current officers, directors and key employees

As filed with the IRS by Carilion Tazewell Community Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Carilion Tazewell Community Hospital

HRSA shortage designations and BLS pay data

Primary care: Tazewell is a federally designated health professional shortage area. Highest shortage score 17.

Mental health: Tazewell is a federally designated health professional shortage area. Highest shortage score 19.

Dental: Tazewell is a federally designated health professional shortage area. Highest shortage score 17.

Nurse pay: registered nurses in Virginia earn a median $93,600 a year. Healthcare salaries in Virginia.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Virginia shortage areas

Healthcare pay in Virginia

Registered nurses across Virginia (all employers) earned a median of $93,600 a year (BLS, May 2025).Registered Nurse (RN) salary in VirginiaNurse Practitioner salary in VirginiaRespiratory Therapist salary in VirginiaHealthcare salaries in Virginia

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Cite this data

Writing about Carilion Tazewell Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/virginia/tazewell/carilion-tazewell-community-hospital/141-ben-bolt-ave/

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